Best Social Media Monitoring Software of 2026

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Moz Local makes it easy to manage your local business listings, reputation on Google, Facebook, and other sites. This helps consumers find your business and make them choose it. You can manage your listings automatically, delete duplicates, distribute location data, and manage your reputation. You can also respond to reviews and post updates. Maximize your online presence, increase your visibility in local searches, and do so with minimal effort.

Transform feedback from likes, listings and comments into competitive advantage. Reputation is used by the world's most successful brands to build strong relationships with customers and communities. Online reputation management was invented by us and we are again leading the industry through our Reputation Experience Management platform (RXM). All in One Platform: From Reviews to Surveys and Social to Business Listings, Reputation platform gathers all your feedback into one platform. It also creates one tool that tracks all the metrics that are most important to you. Actionable Insights - Our advanced online reputation management platform provides companies with the tools to anticipate customer concerns and business needs. Your Data, Your Way: Create custom views and reports to discover what is most important. You can also import data from other sources to see everything in one location.

dbaPlatform was designed for large-scale digital marketing agencies that manage large brands. It is a powerful suite for optimizing Google My Business listings. Automate publishing thousands of photos and posts with just one click. All metrics (Google My Business insights and phone calls, as well as Google Maps ranking) can be tracked visually from one dashboard. Clients can see the value of local SEO. dbaPlatform, a powerful marketing automation platform, is used by brands, franchises, agencies to coordinate and scale content distribution via their local merchant channels. dbaPlatform is a Google Partner and has access to Google My Business APIs. It also has a proprietary algorithm that complies the tenets Local Authority™, which is an independent measurement of local keyword rank. Local Authority predicts whether a local merchant will be displayed in a high-buying intent search.

SOCi is the leading CoMarketing Cloud for multi-location enterprises. We empower businesses like Ace Hardware, Jersey Mike's, Kumon, and Ford to automate and scale their marketing efforts across all locations and digital channels in a way that is brand directed, locally perfected, and data connected.