Best Social Listening Tools for WhatsApp

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.

It's not easy to deliver social customer service and marketing content that is memorable with so many channels and the public watching. What if you could simplify your tech stack and use one platform to manage all your digital conversations? You can now. The Orlo platform allows you to concentrate on what really matters: providing great customer experiences. It takes only a few hours to get your account set up. The Orlo Inbox combines all your digital conversations and empowers you and your team, so you can support your customers when they need you. You can seamlessly deliver the best service, regardless of whether you interact via social media, WhatsApp, WhatsApp, or SMS. Orlo's marketing software makes it easier to engage your audience. Our integrated live chat solution allows you to support your customers in the most important moments.

Webcare, messaging and social media publishing in one tool. A solid relationship with customers is crucial for any successful business. By providing excellent support, you can turn your customers into long-lasting relationships. Spotler Engage lets you manage all of your social media channels from a single intuitive platform. This allows you to stay informed and provide valuable feedback where it counts most. Comprehensive monitoring allows you to stay up-to-date on both online and off-line discussions. Stay up-to-date on all the latest events and respond quickly to them. All online communication can be consolidated into a single dashboard to help you stay on top of things and keep an eye on the latest developments. Spotler Engage's publishing module allows you to easily share your great content with the target audience. Ensure high-quality, efficient service across all channels and maintain a comprehensive view.