Features that are tailored to small business needs. Bigin by Zoho offers a set of CRM tools that are minimal in design and built with the highest priority on functionality. This helps small businesses to streamline their sales, close deals faster, and grow. Use web forms to collect the details of your website visitors. You can send and receive emails directly from the product. Keep track of all interactions with your prospects. We believe that every business, no matter their size, needs a CRM. Small businesses should not be excused from using inefficient spreadsheets to manage their customer-related activities. Bigin is a user-friendly, feature-rich CRM that's affordable and packed with features. Bigin is a CRM that removes the complexity of full-blown CRMs. It makes it easy to set up, track daily activities, manage customer relations, and grow faster.