Best Review Management Software for Freshdesk

Elevio is a knowledge platform that allows companies to capture, deliver, measure, and develop their product knowledge. We help teams grow and assist them in reducing their support load. Enterprise teams can also use our services to better manage their knowledge needs. Give your customers contextual answers or give your support agents the right information as they need it. You can reduce support load, increase customer success, and create custom knowledge experiences that fit your product. Is your team utilising Knowledge Centred Service (KCS)? Hub allows your entire team to collaborate to ensure that your documents are accurate, up-to-date, and as detailed, as you need them to be. It is based on user feedback and data analysis and serves as the backbone for user education.

Your prompt response to the needs and wants of the mobile market. One place to track app performance, ratings and reviews, as well as organic growth. Review management platform and review analytics that save time. Do-it-all ASO solution for organically acquiring users. All parties involved in the development of a mobile app benefit from a single workspace. Reduce time spent on reviews to improve customer support efficiency. Ratings & Reviews Dashboard. All app reviews can be replied to in one place. Automation: auto-translation, auto-tags, auto-replies. KPIs and SLA tracking for customer support. Integration with Helpshift, Salesforce, Zendesk and other help desks. Increase organic installs and rank higher than your competitors. ASO Dashboard with key KPIs. Metrics to measure ASO Success. Trends in keyword popularity. Keyword research automation using real time data with difficulty score, and other keyword metrics. Marketing insights about app visibility. App page optimization tools.

Use ASINs to submit Amazon reviews. All your Amazon reviews will be automatically sent to you using ASINs. No credentials are required. All your reviews will be sent to your email, ticket system or Slack. Our easy-to-understand UX is accessible to anyone. No training is necessary. To get your data, we have access to all Amazon marketplaces. Integrate your data in the software you already use. Find out where customers are stuck and find the root cause. Our 24/7 support allows you to reach experts anywhere and anytime. We got tired of eCommerce software monoliths that no-one could use. We created a simple app. Your brand should be better than the rest. Without understanding your customers' needs and concerns, you cannot win in your product category. To increase your product sales in every market, enhance your customer experience and products. Get a real-time view of your Amazon customers. Get your 14-day free trial now. You don't need a credit card to cancel at any time.

Don't buy leads. Instead, build relationships. The people you know best will give you the best opportunities. You can build your reputation, fill your pipeline, and generate new business effortlessly. Your time is valuable. For other platforms, it takes 30 hours to get started. OutboundEngine is quick and easy to use. You'll also save time every week and month. We don't just provide a tool, we also take the marketing out of your hands. We create beautiful content that is timely and relevant to your industry. This will make you look great online and establish you as an expert. We put your business in front the right people every time, using the most effective marketing channels. You can instantly see who is engaging with your content, and respond instantly using our mobile app and custom response templates.

Simple yet powerful NPS solution to increase customer happiness. You can send NPS surveys that reflect your brand identity. Get valuable feedback on a daily base. You can survey your customers through email, web and in-app channels. Analyze real-time data, monitor trends, identify happy clients and at-risk accounts, and get real-time reports. Track NPS responses by country, channel, and more with live insights. You can tag, prioritize and assign product issues to your team. Then, follow-up to resolve the problem. Enhance customer experience, make detractors promoters, and thank your brand advocates. Automated workflows can be used to ask satisfied customers to leave reviews on top review platforms or to sign up for a referral program.

Gartner has recognized Alterna CX as one of the top 3% CX software vendors worldwide. Our AI-based solution simplifies, simplifies and organizes all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social and online conversations, and other communications. Alterna CX provides an AI-based solution that simplifies, organizes, and streamlines all the increasingly complex CX signals generated via customer interactions, such as surveys, complaints, social media and digital conversations. Our machine learning technology tracks and organizes the data and alerts customers to potential problems, opportunities, or issues that should be monitored by customer service professionals. Our technology is user-friendly and reduces the amount of screening and sorting work. It also flags the factors that are most important for customer satisfaction and loyalty.

Your teams can fight customer churn and identify growth opportunities by providing the data they need. You can take the right actions at the right moment, wherever your customers may be. You have products that can be used at every stage of customer care, including digital and in-location. This will allow you to increase the impact of your CX program throughout the organization. You can meet your customers right where they are, and get real-time feedback at the most important moments. You'll have a complete picture of your customers' thoughts and feelings thanks to multiple data sources and channels that all feed into the same platform. Reptrics integrate survey tool allows customers to give feedback and measure satisfaction with your products or businesses using today's most popular surveys. Reptrics automatically recommends the correct actions to the appropriate teams in the tools they are using, so they can take steps to improve customer satisfaction.