Best Retail Intelligence Software for Domo

Lexer is the Customer Data & Experience Platform helping brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more drive incremental sales from improved customer engagement. As the only CDP built specifically for retail, Lexer combines your customer data from any system into a single view of the customer and enriches it with predictive analytics, third-party data, and custom surveys. As your all-in-one hub for marketing, ecommerce, retail, and service, Lexer enables every team to independently gain customer insights, segment audiences, orchestrate personalized campaigns, improve service, and measure performance against key metrics and business KPIs. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value. Lexer has: > Driven 15x higher campaign revenue than benchmarks [Rip Curl] > Delivered 600% ROI for total campaign performance [Wondercide] > Decreased acquisition costs by 50% [Black Diamond] > Increased revenue from paid channels by 5x [Brand Collective] > Improved email engagement up to 270% [Harris Scarfe]

Monitor customer interactions, sales transactions, purchase orders, shipments, and inventory as they occur across various systems, business operations, partners, and regions. SoundCommerce collects comprehensive data regarding customers, orders, purchase orders, shipments, products, and inventory from a range of SaaS platforms, cloud services, backend systems, and partner networks using both pre-built and customizable connectors. You can activate native data connections within minutes. This solution allows for the permanent storage of operational events for future analysis, thereby removing the need for source API dependencies while reducing load times and latency issues. SoundCommerce creates detailed and prescriptive data models that accurately represent your specific transactional systems, product catalogs, fulfillment centers, inventory status across different locations, and the complete flow of sales and purchase orders, shipments, as well as the post-conversion experiences of customers. This comprehensive modeling facilitates better decision-making and enhances operational efficiency across your organization.