Best Remote Work Software for Zendesk

Jira is a project management tool that allows you to plan and track the work of your entire team. Atlassian's Jira is the #1 tool for software development teams to plan and build great products. Jira is trusted by thousands of teams. It offers a range of tools to help plan, track, and release world-class software. It also allows you to capture and organize issues, assign work, and follow team activity. It integrates with leading developer software for end-toend traceability. Jira can help you break down big ideas into manageable steps, whether they are small projects or large cross-functional programs. Organize your work, create milestones and dependencies, and more. Linking work to goals allows everyone to see how their work contributes towards company objectives, and to stay aligned with what's important. Your next step, suggested by AI. Atlassian Intelligence automatically suggests tasks to help you get your big ideas done.

Teams of engaged people work together to solve today's complex business challenges. We have created an online guide to help you and your team learn the secrets of teamwork. There are no limits to what you can accomplish when you have a place where you can create and make decisions together as a team. Teams allows you to bring everything together in one shared workspace. You can chat, meet, share documents, and use business apps. Your team can get on the same page using group chat, online meetings and calling. Microsoft 365 (formerly Office 365), apps such as Word, Excel, PowerPoint and SharePoint allow you to collaborate on files. To keep your business moving forward, add in your favorite Microsoft apps as well as third-party services. Microsoft 365 provides end-to-end security and administrative control. Teams is for all types of groups. Start with the no-obligation, free version. As part of the best-in class suite of productivity tools, you can also get Team.

Aircall is the cloud-based phone service of choice for 3+ users modern brands. We integrate seamlessly with the most popular CRMs and Helpdesk tools to help sales and support teams communicate clearly. Administrators can instantly add numbers to 100+ countries, scale their team according to seasonality, gain deep insights through real-time analytics, and get detailed insights. Aircall is trusted worldwide by more than 3000 companies via desktop and mobile apps. Start a risk-free trial today!

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities that deliver measurable ROI. Deployment is quick and easy — start collecting data in minutes.

Communication, files, and project assets can get lost across multiple tools, making it difficult to manage projects. If work is done in one location, there is a single source for truth that has all communication, tasks, and files. Projects run smoothly! You can create a project for any purpose: internal meetings, marketing campaigns or client projects, office parties, and so on. Add the right people and tools to the job. Project management tools allow you to see everything so that nothing is lost and the project runs smoothly. Many project management tools make inviting clients and working with them an afterthought. Project.co is different. We believe that inviting clients to work with you is the best way to create magic. Every project needs the right tools. You can choose from our core tools like discussion, tasks and files. You can embed other tools so that everyone can see them all.

Built for operational efficiency. Designed to encourage team collaboration. Viewabo helps you provide technical support faster and easier by turning your phone camera into your eyes. Connect with customers via SMS. Customers can click on the link and share their smartphone camera with you so that you can solve issues as if they were in your presence. Why tell customers to fix their problems when you can show it? During live video sessions, you can annotate the screen to show customers what to do. Freeze frame the video of the customer at any time for a clearer and more detailed view, making it easier to work together towards a resolution. Share how you support to save time. You can share recordings with other teams in a few clicks to achieve your goals more quickly. Viewabo remote visual assistance transforms frustrating customer experience into easier diagnosis and quicker resolutions using visual cues. This makes everyone's life easier than traditional support methods.

A unified platform can be deployed to enhance your organization's visual knowledge and automate tasks over time. TechSee's platform provides a single view of customer issues across an organization. This allows for warm transfer between channels and leverages visual data to enable AI-powered automation. The platform has been proven to work with large departments and tens to thousands of reps. It can also support technicians, agents, and end users in new locations without affecting availability or performance. The platform uses visual data to automate processes with Computer Vision AI. This includes real-time decision support for agents as well as self-service for customers. The organization has access to the full history of each customer's visual session. This allows them to understand the context of each contact. This information can be used to support internal collaboration and is compliant with privacy policies.

Flexible cloud-based solution that allows voice, text, fax, and audio conferencing. This allows workers to be more productive at work or on the road. Employees can work from anywhere, including smartphones, tablets, softphones, desktop IP phones, or desktops. This will allow them to be more productive and increase their ability to communicate with customers. To ensure that your customers can reach you, use one number. You can leverage instant local numbers, toll free access, internetfax, and time-of-day service. One solution provides video meetings and online collaboration. Cloud-based services are free from maintenance, software setup, support fees, and CapEx. A cloud-based service allows you to spend more time helping customers and less managing communications. You can get up to three company numbers for your business: a local primary number, a toll free number, and a number for faxes.

Organizations are unable to reach their top employees, those who don't have a computer, business phone, or email address. Instead, companies rely upon outdated channels, such as private social media, quarterly magazines, notice boards, and local chat groups. This vast workforce is not being provided with the necessary work-related information. Companies are sacrificing value and reducing their bottom line in a world where speed matters more than ever.