Best Qualitative Data Analysis Software for Intercom

Analyze data, share insights, and build your research library. Find opportunities and be a hero within your team. You can find patterns using a variety qualitative research methods, unstructured data, or video files. Dovetail is an analysis program you will love to use. Dovetail can be used to identify patterns in interviews, usability testing, surveys responses, and many other areas. Drag & drop intuitive controls make it easy to organize tags into a hierarchy. You can also add global tags to your project. You can transform qualitative data into quantitative data by adding highlights and visualize your work using a variety of charts. To add tags, simply highlight text and select the text. Transcribe video recordings to find patterns in interviews, usability tests, survey answers, and many other things. Turn qualitative data into quantitative data. You can filter, segment, and chart themes across transcripts, interview notes, survey responses, among other things.

Everything you need for an effective research system. Centralize all your research data, improve collaboration and standardize your research process. Share your insights easily. Keep your classification system organized. It is easy to manage tags, properties, and labels. Data security and privacy compliance. Trusted by public and private companies around the globe. Analyze your data to create useful reports. Connect the dots between insights. You can find anything in seconds. You have hundreds of filters at your disposal. AI powered search that works. Standardize your research process by creating templates that everyone can use. Empower more people to do better research. Deep integrations give you real superpowers, access to customer feedback quickly and eliminate complicated Zapier workflows. No additional charges for uploading files of any size or format. Transform audio and video recordings into timestamped transcripts. Instant visibility of who is sharing insights.

We used to spend a lot of time manually analyzing qualitative data. We can now find the needle in a haystack with their AI. Go beyond sentiment analysis by receiving a weekly report that lists the most important compliments, complaints, questions, and requests sorted according to volume and urgency. Each theme tracks the changes over time, and includes a summary, urgency scores, product subthemes, user profile, and more. Use Viable for analysis of sales call transcripts and customer support tickets. Also, use it to conduct market research, employee surveys and analyze other data. No matter how big or small your company is, our platform offers unlimited seats and integrations. Start with 500 datapoints. Each section of the report includes information on the people who are discussing that topic. Our AI uses customer data and traits to run a true analysis, making recommendations based on NPS scores, customer levels, regions, and more.

Our systems intelligently collect a variety high-quality unstructured data streams from hundreds of sources. These include text, voice, images, and videos. These data are cleaned by our systems and trained to extract signals from products, services and attributes. It is then synthesized and contextualized with our proprietary Deep Product Learning® technology. Our enterprise-grade integrations allow you to ingest private data. Compare your view of products and services to the competition and make benchmarks. Our platform provides powerful AI-driven actions wherever you need them - dashboard APIs and Integrations - and turns insights into action across PIMs CRMs voice assistants chatbots and more.

Enterpret helps companies analyze customer feedback at scale. We solve complex problems in NLP and ml-ops as well as analytics and data visualization. We exist to solve pain for our customers - we constantly learn about their most critical pain points, and then solve them. What we do is determined by our goals. We set ourselves ambitious goals and work hard to achieve them. We use the failures we experience to learn from them and improve. The system of intelligence for customer feedback ensures that you build the right thing first. Joining feedback with user behavior segments will help you leverage the feedback that users have already provided. Save time by creating user interviews and surveys.