Best Project Management Software for Forms On Fire

1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and repetitive tasks using advanced automation rules, and solve customer queries faster without increasing your agent strength. 3) Deliver seamless self-service Help customers help themselves by publishing a branded knowledge base and offering instant resolutions using AI-powered chatbots. 4) Stay on top of your CSAT goals Use customizable analytics and reports to track team performance, identify bottlenecks before they snowball, and keep tabs on your team's CSAT goals. Enable frictionless remote work for your support team 1) An intuitive and easy-to-use platform that does not require a complicated onboarding process 2) Cloud-based solution that empowers agents to work conveniently on their laptops or phones 3) 650+ cutting-edge applications that you can easily integrate with and build robust support workflows

Smartsheet is an award-winning collaboration and work management platform that helps teams take more action and less talk. Smartsheet gives organizations access to a powerful platform that opens up new opportunities for customers, revenue, and ideas. Smartsheet is a spreadsheet-like interface that offers tools like file sharing, Gantt charts and work automation, portals and dashboards, as well as other useful tools.

Everything is connected. Your data is also connected. Data should not be scattered across different platforms, tools, or spreadsheets. Zenkit Base allows you to connect all your important information, and make use of the synergies that exist between them. Zenkit's strong focus is on tasks and projects as they are an integral part of your company's processes. Zenkit Base is an outstanding database system. Digital transformation is a key strategy in every organization. This crucial process doesn't have to be difficult. Zenkit allows you to organize, combine, re-structure and structure all relevant information.

Simple task management for yourself and your team. Zenkit To Do makes you feel at home. You will have more time to do the important things. You should focus on the most important tasks of the day. Smart lists such as "Assigned To Me", "Favorites", and "Today", give you a complete overview of what you have to do. You can add due dates and reminders for any task. You can control the process by adding repeating tasks. You can integrate your favorite calendar programs (coming soon). You can share and assign tasks with your colleagues, friends, family, and acquaintances. With the people who matter, plan for work, home, or everything in between. To keep everyone informed, comment and reply to tasks. Zenkit To Do is a part of the Zenkit family. All products are deeply integrated with each other. They share a single data platform.

Zenkit Projects is a multitasking management tool for agile and traditional projects. It provides real-time collaboration features, smart views and reports, as well as resource planning. This allows your team to make real progress, regardless of how many projects they have or how large the challenges. You can switch between different views for your projects with just one click. This includes Kanban, Gantt charts, Table, Mind Maps, Hierarchy and List views. This gives you a new way to view your data. You can also choose a workspace that best suits your project's needs and workflow. You can also easily track multiple projects and tasks using a dedicated dashboard that displays important statistics and detailed panels. The resource planning view allows you to see and understand the capabilities of your team across all projects. Advanced reports provide valuable and important insights into all projects.