EventLog Analyzer from Manage Engine is the industry's most affordable security information and event management software (SIEM). This cloud-based, secure solution provides all essential SIEM capabilities, including log analysis, log consolidation, user activity monitoring and file integrity monitoring. It also supports event correlation, log log forensics and log retention. Real-time alerting is possible with this powerful and secure solution. Manage Engine's EventLog Analyzer allows users to prevent data breaches, detect the root cause of security issues, and mitigate sophisticated cyber-attacks.
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NeuBird AI is the creator of The Production Ops Agent, a unified platform of specialized agents engineered to maintain continuous enterprise uptime so engineers don't have to. Production has outgrown human understanding; bolting a reactive agent onto a noisy alert queue only chases that noise faster. NeuBird AI takes a different approach by reasoning over a live environment rather than a stale snapshot, catching degradation and fixing underlying issues before a threshold ever trips.
The Production Ops Agent operates across the full production lifecycle. Prevent catches degradation 30 to 60 minutes early and cuts P1 war rooms by 80%, so the noise that used to page engineers at 2am mostly never reaches them. Resolve investigates every connected source when something breaks, delivering a root cause analysis in under 5 minutes at 94% accuracy with audit-ready causal chains, one investigation and one answer instead of a multi-hour war room across five tools. Operate stays on the job between incidents, cutting cost and capturing every fix, recovering 200+ engineering hours a month and lowering incident costs 60%+, so engineering capacity goes back to the roadmap.
NeuBird AI runs inside a customer's own environment, cloud, VPC, on-prem, or air-gapped, with zero data storage, human-in-the-loop approval on every action, a full audit trail, and SOC 2 Type II certification. It connects to 50+ existing tools, including AWS, Azure, GCP, Kubernetes, Datadog, Splunk, and PagerDuty, with no rip-and-replace required and deployment live in minutes, at roughly 10% the cost of alternatives.
Backed by investors including Xora Innovation, Mayfield, and M12, NeuBird AI is headquartered in Redwood City, California.
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Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than 100,000 IT service desks around the world, makes it easy to track and manage IT tickets, resolve issues quicker, and ensure end-user satisfaction. With out-of-the-box ITIL workflows, you can manage the entire life cycle of IT issues, problems, and projects. You can create support SLAs, set escalation levels and ensure compliance. Automate ticket dispatch, categorization and classification based on predefined business rules. Set up notifications and alerts to ensure timely ticket resolution. Your users will have more control and reduce walk-ins. Allow end users to access IT services via your service catalog and self-service portal. Allow users to create and track tickets, and search for solutions.
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Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything teams need to manage proactive IT services, including asset management, ticketing, configuration management, enhanced impact analysis, robust incident management functions, and more.
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