CareLineLive is an all-in-one, cloud-based homecare management platform trusted by over 700 home care agencies and domiciliary care providers across the United Kingdom and Australia.
The platform covers rostering, scheduling, care planning, care monitoring (ECM), eMAR, payroll, invoicing and the Care Circle portal for friends and family.
Subscription includes CQC and CIW compliance tool MOA Benchmarking to deliver a solution combining both homecare management and compliance.
Customers find the comprehensive functionality easy to use because of the intuitive user interface and enjoy excellent day-to-day support which is recognised by CareLineLive’s high rating on Trustpilot.
CareLineLive is an NHS England Assured Supplier for Digital Social Care Records (DSCR). CareLineLive is accredited to ISO 27001 (Information Security), ISO 9001 (Quality Management), and Cyber Essentials Plus. In addition to being hosted on secure AWS servers with data stored in the UK (or Australia for customers there) for data sovereignty.
Founded in 2014, CareLineLive is led by Managing Director Josh Hough and is headquartered in West Sussex with offices in London and Melbourne. CareLineLive is part of MAS Technicae Group and received majority investment from technology-focused investment firm Accel-KKR in June 2025.
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Elation Health is the leading platform for primary care, empowering 32,000 clinicians to deliver personalized care to over 16 million patients. With a clinical-first EHR, integrated billing, and AI-powered tools, Elation simplifies care workflows to help independent practices thrive.
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Nestaid
Nestaid is an AI-driven Native Operating System designed specifically for home care agencies, integrating built-in AI employees. This system is employed by various types of agencies, including non-medical, Medicaid HCBS and waiver programs, as well as private-duty services, to streamline their daily operations, such as caregiver scheduling for client visits, electronic visit verification (EVV), care plan management, and maintaining client and caregiver records. Furthermore, Nestaid facilitates essential administrative tasks like hiring, billing, payroll-ready timesheets, and reporting. The platform also includes a suite of AI agents that perform routine office duties akin to human staff, such as managing incoming calls, filling in shifts when caregivers are unavailable, following up on missed clock-ins, screening job candidates, and generating care plans to ensure compliance. This innovative solution not only enhances efficiency but also allows agencies to focus more on providing quality care to their clients.
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Foothold
Over 25 years ago, one of our founders was working as the IT Director of a large behavioural health and residential services agency in New York. Sensing a need for a better way to track and report on their services, he developed a case management system for his agency. Over time, two other agencies joined in and helped expand the software so that it could serve the needs of virtually any human services agency in the country.
Today, Foothold’s team and our software support hundreds of agencies across the nation, in Guam, and in Puerto Rico. With our technology expertise and roots in human services, we continue to empower agencies to focus on their missions.
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