Zendesk Integrations

User Relationship Management takes over where your CRM leaves off, from the moment a prospect becomes an actual customer. Parlor's User Relationship Management tracks each user's relationship with your Product, Success and Support teams. This allows you to unify your entire organization around your users' needs. Monitor customers at all stages of their lifecycle, track their status and identify key risk indicators early enough to allow your CSMs intervene. All feedback can be organized into one system of record. This will allow you to quantify the most impactful needs and close the loop with your users. You can plan and visualize your product efforts using a customizable workspace that connects to customer feedback and revenue. This allows you full transparency into the priorities and why. Parlor allows you to work independently or directly with the tools that are important to you, such as your CRM, live chat, ticketing system, JIRA, or Slack.

Capture your screen or record yourself with just two clicks, allowing you to concentrate on delivering your message while we handle everything else. Whether newly created or pre-recorded, all videos are readily accessible right from your email client, but can also be sent through various integrations. With automatic tracking on each video, analyzing improvements becomes effortless. Struggling to capture the attention you need? While text can convey facts, it often falls short in evoking emotions. Let us elevate your internal communications by harnessing the power of video. By incorporating video, you can humanize your interactions with clients at every stage of their journey. Use video to create a memorable and positive experience for your customers. Strong relationships are essential for any successful sales process, so make your outreach more personal and build trust from the very first interaction to closing the deal. Enhance your communication capabilities no matter where you are working! Additionally, leveraging video can significantly boost engagement and retention rates in your messaging.

Software testing must be centrally managed and visible from conception to production in order to make software releases more secure and faster. Tricentis qTest enables teams to collaborate and ship faster, with less risk, by unifying, managing, and scaling testing across the enterprise. Robust testing includes a variety of testing tools, teams, test types, and testing methods. Tricentis qTest combines them all so that teams can release more confidently and reduce risk. It also helps identify opportunities to move faster - collectively. Automate more testing, increase the release velocity, and bring together teams throughout the software development process. Native DevOps integrations such as Jira, Jenkins and GitHub keep QA and development in sync. With a full audit trail, trace defects and tests back to development and requirements. Align teams with cross-project reporting.

Our software for digital identity verification will help you to better understand your customers. Automate and simplify the digital identity verification of your users to ensure they are who they say they are in the most efficient manner. You can choose from a variety of validators: Facial recognition, Phone verification, Email verification, and ID document validation. We have developed a powerful set of capabilities that will provide you with a superior process for verification: - Combine our digital validaters with our team of DI specialists: Receive support from an ID team specialized to double-check failed validatons. This additional layer of security increases verification success rates. - Access to the largest fraudulent faces database of LATAM. TruFace allows users to compare photos/videos sent by their user with a database that contains more than 50k well-known fraudulent faces. - AI antifraud models: we are constantly training and improving our models to stay ahead of fraudsters.

Scrollmark incentivizes fan interaction, gathers contact information, and effortlessly delivers personalized offers directly to their inbox, fostering a devoted community. Our platform empowers brands to cultivate social networks of dedicated customers who contribute to increased sales. It identifies potential buyers on the verge of a purchase, dispatches timely coupons to encourage conversion, and follows up with cheerful reminders to enhance engagement. Through this automated approach, brands can maintain a consistent connection with their audience.