ZIWO Description

Crystal Clear Quality Call in GCC All your phone calls, WhatsApp, and SMS conversations can be managed from one platform. All connected to your CRM. Get your own phone numbers for each market you are in to increase your market reach and convert more calls. Your clients will find it easy and inexpensive to contact you. ZIWO allows you to have a 360 customer view by aggregating all customer information and allowing you to use readymade plugins for a variety of CRMs and popular apps. Simply. Simply connect ZIWO to your CRM and preferred apps in one click. Maximize the power of your clients’ data for maximum productivity Simply. Monitor your call center activity. We offer many widgets that allow you to monitor agents activity, queue occupation, SLA, and more. Connect ZIWO with the apps that you use every day. One-click deployment CRM plugins, and other out-of the-box solutions, help automate your business workflows.

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Pricing

Free Trial:
Yes

Integrations

API:
Yes, ZIWO has an API
View Integrations

Reviews

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features
design
support

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Company Details

Company:
ASWAT Telecom & Media
Headquarters:
United States
Website:
www.ziwo.io

Media

ZIWO Screenshot 1
ZIWO Screenshot 1
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Product Details

Platforms
SaaS
Type of Training
Documentation
Live Online
In Person
Customer Support
Phone Support
24/7 Live Support
Online

ZIWO Features and Options

Call Center Software

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

ZIWO User Reviews

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