Yandex SpeechSense Description
A service that provides a deep analysis of communication channels, including voice and text. Gain valuable insights into what customers really care about and improve service quality. Get valuable feedback in minutes - we tag the entire dialog to help you identify its key characteristics. Reduce the time spent on analyzing messages and calls records, answer context sensitive questions, and evaluate operators' engagement. Implement a speech-analysis system to take advantage of the capabilities of multiple ML services at once.
Yandex SpeechSense Alternatives
Eleveo
Global, award-winning contact center compliance and workforce optimization solutions. Compliance recording can help protect your company against theft, litigation, and fines. Eleveo provides coverage for all your needs, from voice calls to land mobile radios. To ensure compliance, you can anonymize or remove details from data. Archive data based on configurable rules or automatic categorization. Monitor your teams' voice interactions with customers. Audit logging of every system action, with simplified extracts for compliance review. Support, sales and back-office business transactions are crucial. You can protect your interests by recording everything in one place. Since decades, we have been recording voice conversations. Our solutions are trusted all over the globe.
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Call Center Studio
Call Center Studio is a web-based, pay as you go solution that Google offers to companies who run a call center and are frustrated by the high cost, complexity and difficulty of traditional systems. It is low-cost, fast, easy and scalable and can be set-up anywhere in the world in minutes.
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Oreka TR
OrecX's audio recording platform was built on the principles openness, transparency and collaboration. It creates strategic, economic, and technical benefits for its users. There are millions of end points around the globe.
Oreka TR (total recording) is our flagship software. It includes all the features you need to record calls, at a fraction of the cost of other call recorder solutions. This includes screen recording, multi-tenancy recording, multisite recording, audit trail and retention management. Auto tagging allows you to select certain red-flag phrases, such as "can I order" or "not satisfied", to have the recording system track them automatically.
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Observe.AI
Observe.AI powers quality management for Contact Centers with the most accurate speech analytics. Voice AI Platform enables support teams to analyze 100% of voice calls for quality, compliance, automate agent evaluations and improve coaching.
Analyze calls for 100% compliance and call quality monitoring so you don't miss a chance or risk.
Automated agent evaluations allow you to evaluate agents and build trust by providing accurate data.
Coaching Teams with targeted coaching is key. You need to know what training programs are most effective for achieving change.
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Pricing
Pricing Starts At:
$0.00008 per unit
Free Version:
Yes
Free Trial:
Yes
Company Details
Company:
Yandex
Year Founded:
1997
Headquarters:
Russia
Website:
cloud.yandex.com/en/services/speechsense
Media
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Product Details
Platforms
SaaS
iPhone
Android
Type of Training
Documentation
Live Online
Webinars
Videos
Customer Support
24/7 Live Support
Online
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