XRM Description
Responsive. Results-driven. Optimizable for all OEMs XRM is a fully integrated CRM tool that dealers built for dealers. It can help you increase your revenue and reduce vendor fees. Keep track of all activity on the showroom floor and online in real-time. Integrate with third party lead providers to keep track of sales opportunities. Your mobile device can be used to complete tasks and manage customer interactions. Manage customer data and interactions wirelessly Accelerate deal processing using available license plate scanning and driver's license scanning. You can monitor internet leads in real-time and complete follow up tasks wirelessly. Based on vehicle selection and credit history, view incentives and factory programs. You can adjust customer payment options for retail, lease, or balloon deals. Professional electronic paperwork can cut deal times by half Keep track of all showroom activity in real-time.
XRM Alternatives
RAPID RTC
Customers are spending more time online than in a physical showroom when they form their first impressions of a dealership. RAPID RTC provides a complete digital communications platform (Lead manager, Live dealer, Chat, Social), which aggregates all consumer-initiated engagement methods and connects online consumers to sales advisors in a real-time. This allows for a premium omnichannel customer experience through the entire online buying journey. No special software or hardware is required to use our tools. We are platform and device agnostic. Our technology is designed to provide value to our clients. However, our clients are always at the heart of our thinking. This makes us stand out in today's market. Our support teams are available to assist you with any questions. We offer Dealer Care, Training, and Concierge Services 24/7/365.
Learn more
AutoMate
AutoMate is an auto-learning chatbot that can be used by car dealers and other automotive brands. It uses artificial intelligence (AI), to interact with customers and respond to their queries like a customer service representative. This intelligent chat assistant can be deployed to increase leads and sell more cars. The bot can help car shoppers. It can suggest vehicles based on customer preferences and help to compare models. The bot can schedule test drives and suggest vehicles for prospective customers in just seconds. The bot can interact with customers to arrange a time and date that is convenient for servicing their vehicle. The bot is always available so you won't miss a lead. It responds immediately to customers' requests and works without pause. Automated service and repair bookings ease the stress on your staff. AutoMate is a chat-based service that provides personalized, accurate, and practical customer support.
Learn more
myKaarma
myKaarma is built on an industry-leading communications and payments platform that uses natural design flow to create exceptional interactions for customers. Dealers can choose from a wide range of integrations and solutions to meet their specific needs. Your dealership provides exceptional interactions for customers who are loyal and spend more. All myKaarma products integrate using "Natural Design". We believe that you shouldn't have to "do work to do job". We walk the process and see the work being done. This allows us to fully understand the process and make sure it fits in with each employee's daily work. It also reduces task fatigue. This results in exceptional customer service interactions.
Learn more
Dealerpull DMS CRM
Let us show how Dealerpull can simplify your auto industry business and improve it.
Track, organize, and input all service center leads. - Manage your inventory from anywhere, any device. - Create new deals, print your bill-of-sale and all other paperwork in seconds. Dealertrack integration - Track and manage all internal and external parts. Invoice your dealership or customers directly. Schedule service jobs and much more!
Best for:
Wholesale and retail Canadian used car dealers. Dealerpull CRM can help you, no matter if your dealership has over 200 vehicles or is a small operation with just 10 vehicles.
Inventory Management and cost tracking with integrations to:
- Autotrader
- Kijiji
Cargurus
- etc.
CRM Lead Management, with
- Drivers license mobile app to scan leads and upload them
- Lead forwarding by 3rd parties
RoundRobin leads for your sales team
- etc.
Service Shop Management also available!
Learn more
Integrations
Company Details
Company:
Affinitiv
Headquarters:
United States
Website:
www.affinitiv.com/sales/xrm/
Media
Recommended Products
Our Free Plans just got better! | Auth0 by Okta
You asked, we delivered! Auth0 is excited to expand our Free and Paid plans to include more options so you can focus on building, deploying, and scaling applications without having to worry about your secuirty. Auth0 now, thank yourself later.
Product Details
Platforms
SaaS
Type of Training
Documentation
In Person
Customer Support
Phone Support
Online
XRM Features and Options
Auto Dealer Software
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
XRM User Reviews
Write a Review- Previous
- Next