When I Work Reviews

Summary: When I Work is really easy to use, reliable, and has made managing shifts so much smoother for our business. The interface is user-friendly, and customer support has been responsive whenever we had questions. Overall, automating our scheduling process has saved us a lot of time, boosting productivity across the board. Highly recommend it to any business looking to streamline their scheduling!

Positive: The user-friendly interface makes scheduling simple for both managers and employees, and we can make changes quickly and accurately. Customer support is excellent, always responsive and helpful when we need assistance.

Negative: I wish we could copy schedules individually, rather than in bulk.

Summary: Would highly recommend. Great value and functionality for low price. Different tiers available depending on your team size.

Positive: Easy scheduling, monthly timesheets — makes payroll that much easier! We've tried many different scheduling platforms and this is the one we're sticking with!

Negative: Not as many functions to accommodate non-traditional work schedules.

Summary: Overall, the team loves the convenience of clocking in and out from their mobile device. It helps them keep up with their time and I love that they have access to their schedule at anytime.

Positive: I love the easy layout of the software and how it is easy to transition from one thing to the next. The app makes it easy to follow up as well.

Negative: I would love to copy a shift from one day and paste to another.

Summary: It makes it quick and easy to schedule the team and focus attention on other areas! This product reinforces the idea that sometimes simpler is the better option. It isn't overcomplicated and finicky like others I have used.

Positive: The ease and convenience, such a user friendly software. The staff enjoys the simplistic approach to viewing their schedule and sending time off requests.

Negative: I haven't found much I haven't enjoyed, I do need to memorize the easy keyboard prompts

Summary: Managing two locations and using paper TOR and calendars is a thing of the past. Now I have it all with me regardless of where I am and my staff love it too

Positive: I love the notifications and convenience and that both of my locations are all in one place. This app has made shift coverage so much fun and easy. Im on my phone working on the app even when Im at home

Negative: None that I can think of. I am still gradually working into the app

Summary: I love When I Work! My team is also very happy with it and often talks about how easy it is to use!

Positive: Love the speed of creating a schedule and how easy it is to communicate with my team. Simple for staff to input their time off requests too!

Negative: I need more comprehensive HR oversight & reporting. Would love to see some trainings offered through the site as well to staff.

Summary: Very happy with it overall. Easy to understand and learn and navigate. Love the color coding option. My field is logistics and this program complies with my drivers and companies needs.

Positive: Offered the ability to customize to my specific industry and easy share scheduling with drivers.
Easy to use and coordinated.

Negative: Nothing at this time everything meets the needs and wants I have or had.

Summary: Great application and easy for users.

Positive: Excellent

Negative: Nothing

Summary: Very good, I can easily use this tool to monitor hours and needs of the company shifts, as well as look at gaps for possible hiring needs.

Positive: It's easy to add, modify or delete users/shifts and the color coding helps determine which positions are colored. It's nice that it can be printed, too.

Negative: It was a little busy looking at first until I got used to the layout.

Summary: It's good app. Very easy to use. I think I would need some training for certain things I would like to use if the app can do it. But overall satisfied

Positive: I like the convenience of clocking in and out so easily and checking to see who's already clocked in.

Negative: If I call someone in last minute to work, I have to create a shift for them to clock in. Would be nice if they can clock in and it sends an approval to management to approve with one click.

Summary: So, so happy we upgraded to When I Work. It has simplified the scheduling department, making changes easier and less time consuming on management. Our employees love that it's mobile and they can view their time card in real time.

Positive: We love that it's mobile, employees can view their schedule from anywhere. We also love that employees can communicate with each other easily, and swap shifts with a few clicks.

Negative: We wish all departments could view each others schedules.

Summary: Overall, we've had a wonderful experience with When I Work, from our demo to application in practice. The program has everything we need and for a very reasonable price!

Positive: -Amazing customer support
-Can organize departments with ease
-Comprehensive reports
-User friendly

Negative: -Doesn't integrate with our version of ADP in Canada

Summary: Great experience overall very user-friendly easy to navigate. Scheduling has become quick and simple.

Positive: Very user-friendly easy to navigate. All features of the software are easily accessible and make every day scheduling a breeze.

Negative: Nothing so far, I am pleased with software overall

Summary: We use When I Work for three of our stores and it helps us have a great view of our staffing. It is very flexible and easy to use.

Positive: Friendly user interface, easy to create schedules, and easy for team members to make changes and requests.

Negative: There is not a way to hide notes listed on one employee to another without creating a new skill. It would be a great setting to have to just allow team members to see their own notes.

Summary: Love the app for convenience, love the desktop version even more. I can see my week and schedule with ease!

Positive: I like That I can see the whole weekly schedule of employees, who is working where, and what shift! This is a game changer for us.

Negative: I honestly don't have any issues...as a new user this really changed how we operate, how the whole company operates. We all see the same thing in real time.