Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Transform your contact center operations with CallTools—an innovative cloud-based platform that unifies inbound and outbound dialing for maximum efficiency. Enhance agent productivity and foster stronger customer relationships with robust features like predictive dialing, call recording, and integrated multi-channel campaigns for email and SMS. Gain a holistic understanding of team performance through comprehensive analytics and real-time reporting tools. With flexible integrations, streamlined queue management, and customizable IVR options, CallTools simplifies workflows and delivers superior call outcomes. Optimize your connection rates using advanced data targeting and dynamic caller ID tools. Designed with an intuitive interface, CallTools empowers teams to handle even complex tasks with ease.
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LetsDial
LetsDial provides a robust virtual phone service aimed at improving business communication through a variety of sophisticated features. The platform offers virtual phone numbers that can be local, toll-free, or international, allowing businesses to create a professional image in diverse markets. Essential features include call forwarding, voicemail-to-email, call recording, customizable voice menus (IVR systems), and multiple extension support, all designed to optimize communication processes. Furthermore, LetsDial supports international calling, enabling seamless connections with clients around the world. Users can access the platform on various devices such as smartphones, tablets, computers, and VoIP handsets, granting the flexibility to manage calls from virtually anywhere. Prioritizing security, LetsDial implements encryption protocols to safeguard communication data, making it a trustworthy option for businesses looking for adaptable and scalable communication tools. In addition, the platform's user-friendly interface ensures that even those with minimal technical expertise can navigate its features effortlessly.
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Phone.com
Voice. Text. Video. Fax. Conferencing. Collaboration.
Phone.com is the modern, flexible, work-from anywhere solution for today's mobile entrepreneurs and growing businesses.
Phone.com offers advanced business phone features that your growing business requires to serve customers professionally and effectively. Advanced call handling options can enhance your company's image. Mobility features allow you to stay connected with customers, colleagues, and partners from anywhere, anytime.
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