VisualCue Description
VisualCue's dynamic design displays the score of each agent in your organization based upon key performance indicators. Our unique visual design technology allows you to spot people who need your attention in a split second. You can quickly identify who needs assistance and what training they need. VisualCue for Contact Centers consolidates all reports in one easy-to use visualization that is updated in real-time. This allows contact center managers to work more efficiently and agents to know exactly what they need in order for them to succeed. Your information is presented in tiles so that your team can concentrate on the clients and accounts that require your attention. VisualCue helps you to understand who is ready to upsell, who is leaving and who needs to be contacted. Your team can maximize the Salesforce system's potential by meeting customer needs.
VisualCue Alternatives
firmTRAK
A small business bookkeeping company that specializes in attorney and small business bookkeeping. We focus on actionable reporting. Attorneys and accountants founded us to provide top-tier accounting services for attorneys and expanded reporting through our firmTRAK Visualize application. We have more than 10 years of experience in providing accounting solutions and expanded reporting to law firms. Our founding partner is an attorney who knows what law firms need in order to succeed. Our team has the expertise to implement organizational discipline to ensure your online store runs smoothly. firmTRAK can provide timely and accurate reporting to your selected merchants and technology subscribers. firmTRAK is a small company and understands the commitment it takes to succeed. Our company's heart is to help small shops succeed. Trades and professional services are driven by customer service and communication.
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DealCloud
Deal, relationship, as well as firm management. DealCloud is a single-source platform that allows capital markets firms to manage their dealmaking process, from strategy to execution to origination.
We provide best-in-class customized solutions for all sizes of firms, as well as a variety data partner integrations and system interfaces that will maximize your technology investments. To learn more about DealCloud, schedule a demo below. We have provided the solutions needed to make capital markets professionals more efficient and competitive with over 25,000 people.
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Quick Consols
Quick Consols is a financial reporting consolidation software application that is specifically designed for complex companies and groups. Our software automates the consolidation of complex groups with multiple years ends, multiple currencies, and multiple ERP systems using a slice-and-dice approach to reporting.
Quick Consols calculates the required reports and numbers accurately and consistently. Single company reporting and group consolidations made easy.
Quick Consols also assists with business unit, profit centre and cost centre reporting. This give your time to be analyse data and provide useful insights into the business finances and operations.
Our platform is easy to use and set up. The software allows unlimited users and provides unlimited support.
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Globitel Performance Management System (PMP)
Globitel's Performance Management Platform automates monitoring, measuring, and evaluating the overall performance of customer engagement centers in real-time. The Globitel Performance Management Platform solution aggregates data from multiple platforms through a single interface. The software empowers agents by allowing them monitor their performance and manage their evaluations and incentive plans. This software reduces operational costs and improves the center's efficiency. Globitel's Performance Management Platform collects information from all call center platforms to track agent performance. Call center platforms include Automatic Call Distribution, Quality Monitoring System (QMS), Workforce management (WFM), ELearning component, and Workforce Management System (QMS). Globitel's Performance Management Platform allows call center managers to perform multiple functions with the dynamic KPI builder.
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Integrations
No Integrations at this time
Company Details
Company:
VisualCue
Headquarters:
United States
Website:
visualcue.com
Media
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Webinars
Customer Support
Phone Support
Online
VisualCue Features and Options
Business Intelligence Software
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Business Performance Management Software
Ad Hoc Reports
Ad hoc Analysis
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
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