Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
StrategyBlocks simplifies the process for organizations aiming to excel in strategic planning, management, and agile execution. This cloud-based platform showcases your strategic plan in an engaging visual format, offering a comprehensive overview of execution performance across the entire enterprise, effectively bridging the gap between vision and operational implementation while connecting activities (outputs) with metrics (outcomes) and associated risks. Designed for agility and extensive customization, StrategyBlocks enables users to effortlessly model any strategic plan utilizing their existing terminology. The platform ensures your data remains secure and is updated in real-time, while also identifying work redundancies and inefficiencies that may span multiple departments. Additionally, StrategyBlocks empowers you to keep a close watch on your Strategic Health, incorporating both qualitative insights and risk factors, thereby equipping you with everything necessary to oversee effective strategic delivery. Ultimately, this innovative solution fosters a more aligned and efficient approach to achieving organizational goals.
Description
VisualCue’s innovative design allows you to view the comprehensive performance scores of every agent in your organization, based on the key performance indicators you establish. Our exclusive visual design technology enables you to quickly identify individuals who require assistance with just a glance. Instantly recognize who needs support and the specific areas where they require training. VisualCue for Contact Centers integrates all reports into a single, user-friendly visualization that is continuously updated, empowering your contact center managers to operate more efficiently while giving agents clear guidance on achieving success. The tiles present your data in a manner that highlights the most crucial information, enabling your team to prioritize which clients or accounts need immediate attention. With VisualCue, you gain insights into who might be ready for an upsell, who demonstrates potential signs of attrition, and which individuals require follow-up communication. By effectively addressing customer needs, your team can seize more opportunities within the Salesforce platform, ultimately enhancing overall productivity. This streamlined approach not only benefits individual agents but also promotes a more cohesive and responsive team dynamic.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$220 per year
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
StrategyBlocks
Founded
2008
Country
New Zealand
Website
www.strategyblocks.com
Vendor Details
Company Name
VisualCue
Country
United States
Website
visualcue.com
Product Features
Business Performance Management
Ad Hoc Reports
Yes
Ad hoc Analysis
No
Budgeting & Forecasting
No
Consolidation / Roll-Up
Yes
Dashboard
Yes
Key Performance Indicators
Yes
Predictive Analytics
No
Qualitative Analysis
No
Quantitative Analysis
Yes
Scorecarding
Yes
Strategic Planning
Yes
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
Yes
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
Yes
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
Yes
Visual Analytics
Yes
Business Performance Management
Ad Hoc Reports
No
Ad hoc Analysis
No
Budgeting & Forecasting
No
Consolidation / Roll-Up
Yes
Dashboard
No
Key Performance Indicators
Yes
Predictive Analytics
No
Qualitative Analysis
No
Quantitative Analysis
No
Scorecarding
Yes
Strategic Planning
No