Vantage Circle Reviews

Summary: Pathetic customer support. The mention that they are forwarding your issue to concerned team, but that concerned team is not known.

Positive: Good option for the employee and employer to keep the motivational levels up by gifting vantage points, and multiple gift card options.

Negative: Redeeming is one heck of a job specially when there is an issue.

Summary: Pathetic experience.

Positive: Good offers and gift card.

Negative: I have redeemed 20000 winner circle points/ 10000 each. I have still not received the voucher details. Winner circle points are already deducted. I am writing to the support team for assistance but there is no response.

Ticket ID 211402 was share by Vantage support team.

Summary: Generally it is good when i used previously. My last transaction (Tue 7/18/2023 10:02 PM) for Amazon voucher is very bad.

Positive: It was easy to order the coupon and it comes to mails in few seconds. kindly support for connecting to customer care.

Negative: My last amazon voucher taken on Tue 7/18/2023 10:02 PM is not working, i do not know how to claim again.

Can you please help?

Summary: Very poor at tracking points, most of the time it doesn't track points.
Not recommended if the same continues.
Fed up reaching support every time we order anything to get back the points.

Positive: Good that it has many brands collaborated, and easy to redeem options.
Can have more online options and courses site redemptions added.

Negative: Very poor at tracking points, most of the time it doesn't track points.

Summary: Easily track the order done using the service.
Extra cash back.

Positive: Easily redeemable gift card service.

Negative: Amazon pay GC is no longer available which is the most usable GC.

Summary: Became third-party gift card provider. Not able to see in-house products where i can purchase directly from the site with points directly.

Positive: 1 point to 1 rupee conversion is good.
number of gift card options is sufficiently good.
offers are very limited.

Negative: In house purchasing - except for gift card not useful for anything. or am i missing anything?

Summary: Overall it is good and user friendly. Time saving we can get everything in one website. quiet motivating for Employees.
just the issue is you guys should have good customer service.
i used your chat service option once the representative was not good. my issue was not resolved. they were asking for the same thing again and again.

Positive: Easy to redeem.
Easy to use.
Variety of options.
Good discount.
Website user friendly- it is very user friendly.
No browsing issue faced till now.
Proper information available on website.

Negative: Customer service should be improved.
More information and QA on website.

Summary: Overall it is okay, if the product is tracked then it's fine. But that's not the case for many cases.

Positive: It has wide range of vendors / retailers like Samsung, credit apps, amazon etc.

There are some corporate specific offers too.

Negative: Tracking algorithms has to be improved and rewards % share can be increased.

Summary: Pathetic experience due to no customer support either at Vantage Circle or at Amazon side. Highly disappointed.

Positive: Vouchers for almost all brands are available. Easy access also available with simple features for everyone ease.

Negative: Bought amazon vouchers for rs 5000 ad they are invalid. There is no support from Vantage Circle nor from Amazon. What's the point of using your site?

Summary: As per my understanding it's very good ,we can purchase many things because it's providing access to many application. Like Myntra, Flipkart as so on.

Where You can redeem your Vantage Circle points easily.

Positive: It's redeemable for most of the application.
For online purchasing like Flipkart, Myntra, and so many other options we have on this.

Negative: According to me the points should be more so that employee can have more better purchasing power.

Summary: Overall good, only for gift cards. We should share the tracking summary as well, while sending the products. Not the physical devices as there is no tracking update. Ordered 2 packages and there is no tracking details in the app or the website, which is very annoying.

Positive: The gift cards part is good. I will only use Gift card. It was too quick in 2 minutes it was delivered. I will use this feature for sure.

Negative: We should share the tracking summary as well, while sending the products. Not the physical devices as there is no tracking update. Ordered 2 packages and there is no tracking details in the app or the website, which is very annoying.

Summary: From my experience, I can say the service is average. Not able to connect customer care and responsiveness is very slow.

Positive: Responsiveness is there for our query. Follow up is there if there is an issue. Proper handover to another team is there.

Negative: Not able to progress much and not getting solution. Every time I'm getting some different issue and not able to use my points.

Summary: Overall nice experience with it as once the user know how the point system work it is quite easy to have understanding of the use of these appreciation points.

Positive: Getting the appreciation by the team/ manager on the dashboard which can be converted into the vouchers for different kind of purchase is really good.

Negative: Starting fells difficult to get the meaning of the vantage points as if they are some kind of digital points or an actual redeemable points.

Summary: Not a useful experience and will not be able to take it again.
It is totally useless and it is not IT enabled or back supported.

Positive: I must say the rewards points are not well maintained. First i did not get my rewards which I opted for. It is debited and not processed. I am not trusting it again.

Negative: It is free points. Nothing special as company gives it or will not be taking it again.

Summary: No easy to understand to use. Any offers I try to apply have a lot of T&C. More effort than the reward I get eventually.

Positive: One place to collect all rewards awarded by my organization. Used only when I get any rewards.

Negative: Difficult to earn points while making purchases. to many unclear rules.