Alternatives to VQmon

Create a scalable voice experience with the API that connects millions globally. With Twilio Voice, you can build unique phone call experiences with one API, to create, receive, control and monitor calls with just a few lines of code. Customize your experience the way you want by using a wide range of customization resources, such as our Voice SDK, speech recognition, Interactive Voice Response (IVR), and recording transcriptions. Whether you're looking to set up global conferencing or alerts & notifications, Twilio has the support you need for building with Voice, such as our Twilio Runtime and Studio developer tools. Find docs, code samples, and helper libraries to start building today.

In an era where Cloud and Internet technologies are vital for business success, reliable internet connectivity is paramount. Bigleaf's network optimization SD-WAN offers an effective and easy-to-use solution that reduces downtime and optimizes cloud and SaaS application performance. Our Cloud Access Network, edge router, and intelligent software all work together to proactively assess your internet traffic, then adjust to fluctuating circuit conditions and traffic demands—preemptively resolving potential disruptions and delivering optimal internet performance. Bigleaf also grants insightful visibility into your circuit and traffic performance in a single-pane of glass, supported by reports, and timely alerts. All together, Bigleaf architecture is built to be more than backup; it's a game-changer. Sign up for a free demo today and see how you can experience a new standard in internet reliability and control with Bigleaf.

Video quality control tool. Software solution for UDP stream quality control and measurement of QoS in all segments of distributed networks. Probes available 24/7. You have complete control over your network. It takes less than 30 minutes to start monitoring your streams. You can save on equipment and network maintenance costs. Web interface offers all the benefits of web interface, including a user-friendly data layout. Continual quality control and rapid correction of violations ensure a stable customer base. It is available as a cloud-based service or as a standalone solution for local networks. Elecard Boro software probes monitor packet loss, video freeze, SCTE35 labels for UDP/HLS/DASH/RTP/HTTP. This solution allows for fast and economical monitoring of content delivery networks, and localization of most common violations.

The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform. ConneXio Cloud is a full suite of Communication and Workforce Management Tools - AI & Voice Recognition IVRs - Omni-Channel IVRs - Voicemail and Call Menu Builder - VoIP Web-Phones - CRM - UCaaS / CCaaS - Predictive Dialer - BPO & Outsourcing Create the exact solution you need to engage customers at every step of their journey on their preferred channels – anywhere in the world! Provide a white-glove, VIP service so convenient and proactive, your customers will think you can read minds! - Real-time Analytics & Reporting - Custom-Tailored - AI & Machine Learning - Industry-Leading VoIP Network

The Epitiro remote network monitoring probes will keep you informed about your Ethernet, Wi Fi, and/or LTE service performance, as well as user experience. Install Epitiro hardware probes in key locations to continuously test network performance and bandwidth across multiple broadband networks. Our cloud interface makes it easy to configure test networks and schedules. You can test on demand or according to a schedule. You and your team can set up performance alerts. Assure the operation of your splash page and captive portal. Invite your customers and team members to securely view performance via their mobile app or desktop. Enterprise-class administrative features and scalability. Comprehensive tests of end-to-end performance include Ookla Speedtest and Latency, Jitter and Packet Loss, as well as application performance for Browsing (Dropbox, Youtube), as well as iPerf support. QoS. QoE.

Our proprietary technology has been providing telecom services since more than 20 years. We are experts in Hosted IP-PBX and SIP Trunks, Call Center Software, Wholesale, Data Services, etc. Our exceptional service, rates, and products meet the FCC standards for STIR/SHAKEN network compliance. The XCast Unified Communications is Scalable and International with unlimited, free, planet-wide, extension-to-extension, all with a web-based Administrator Control Panel (ACP) to help you manage all your features. Promotional plans: Hosted PBX Basic - $9.95/month Sip Trunking Basic - $4.95/month

Ascentac Hawkeye Distributed is an advanced Quality of Service (QoS) monitoring system designed to oversee numerous channels simultaneously for multimedia video streaming. It offers integration capabilities with services such as SMS, email notifications, alarm systems, and simple network management protocol (SNMP). This functionality enables users to remotely monitor video service conditions, enhancing management efficiency significantly. The system's real-time monitoring interface is customizable, allowing adjustments based on various parameters including VLAN ID, MPLS Label, ToS, and IP address, which facilitates rapid identification and resolution of issues. Users benefit from comprehensive real-time analysis data, which encompasses program clock reference (PCR) jitter, packet loss, throughput, and other related metrics in accordance with TR 101 290. Furthermore, it is capable of generating a range of detailed statistical reports that can be conveniently saved in PDF format. This comprehensive suite of features ensures that users have the tools necessary to maintain optimal performance in their multimedia streaming services.

The StreamProbe solution offers a comprehensive view of service availability and video quality across all critical stages of media processing and delivery through continuous 24/7 monitoring. It is particularly beneficial for various media entities, including TV service providers, network operators, and platforms handling linear broadcast, IPTV, cable, satellite TV, OTT, VOD, nPVR, and transport contribution and distribution, all of which aim to enhance the end-user experience while minimizing operational expenses. By utilizing 24/7 real-time monitoring and alerting, it enables operators to identify problems before they impact customers, thereby increasing system uptime. Additionally, it supports contribution, encoding, packaging, transport, and linear VOD services, facilitating the rapid training of operational teams. The architecture is versatile, accommodating centralized or distributed setups across bare metal, virtualized environments, or cloud services like AWS. With its high-density and scalable capabilities, hundreds of services can be monitored simultaneously within a single appliance, whether in an all-in-one or distributed configuration, while providing a unified monitoring interface. This comprehensive approach ensures that service providers can maintain optimal performance and reliability in an ever-evolving media landscape.

VoIP monitoring software that provides deep insight into WAN performance and critical call QoS metrics. SolarWinds®, VoIP & Network Quality Manager can help you monitor VoIP performance by analysing Call Detail Records generated from Cisco CallManager and Avaya Communication Manager. This will enable you to identify and eliminate distortions, latency and noise. VNQM allows you to easily analyze call detail files (CDRs) from Cisco and Avaya Communication Managers, and identify metrics such as latency and network jitter. You can also avoid packet delays in VoIP calls. SolarWinds VNQM offers a variety of powerful capabilities, including monitoring VoIP call quality of services (QoS), packet loss and latency, as well as monitoring site-tosite WAN performance with Cisco IP SLA technology. You can also correlate call issues with WAN performance to assist in troubleshooting.

Vision is easy to implement and use, featuring a streamlined architecture that minimizes expenses while delivering action-oriented, instantaneous root cause analysis. Its software-based probes possess unlimited scalability across the network, presenting broadcasters, network operators, and content distributors with a cost-effective solution for achieving direct analytical insights at the critical last mile. By elevating content distribution reliability, Vision allows for the monitoring of more points than ever before in real-time, ensuring an unparalleled level of fault tolerance and redundancy through hot-swap backups, load balancing, and clustering. Built for continuous operation, Vision facilitates comprehensive root cause analysis, capturing video of each incident 24/7 and maintaining a time-correlated trend history. When implemented across the entire network, Vision reveals an accurate perspective on channel delivery all the way to the last mile, empowering users to make informed decisions and enhance overall performance. This innovative approach not only strengthens operational efficiency but also significantly improves service quality for end-users.

AppQoS is a breakthrough in Application Performance Management (APM). It empowers enterprises, ISPs and MSPs to manage application performance across local, remote, and distributed networks. AppQoS provides full stream reassembly, application-level visibility and no network infrastructure overhead. AppQoS provides real-time, passive network analysis for every transaction. It is a compelling solution for distributed networks environments. It provides invaluable information about application performance and health over local and remote networks. AppQoS's unparalleled deployment and operational flexibility allows enterprises, ISPs, MSPs, and Cloud Providers to deliver application performance SLAs across all relevant networked infrastructure.

Telestream iQ stands as a preeminent force in the realm of video quality monitoring, having emerged from the acquisition of IneoQuest in 2017 and Tektronix Sentry in 2019, both of which held the top two positions in the market. The company aids service providers in managing the intricate process of migrating from SDI to IP, shifting from conventional linear television to OTT streaming, and adopting cloud technologies for diverse video delivery services. With its offerings, Telestream iQ enhances visibility, provides diagnostic and troubleshooting tools, and ensures compliance with service level agreements (SLA), all of which contribute to decreased operational costs, improved efficiency, and increased revenue for video service providers. It features automated surveillance across each phase of the video delivery chain, providing a comprehensive end-to-end overview, alongside in-depth analytics that help pinpoint video quality problems and their underlying causes. This robust suite of tools empowers operators to optimize their workflows and maintain high standards in video delivery.

The OTT Operations hub is designed to oversee performance at scale and enhance Quality of Service (QoS). Thanks to Touchstream's distinctive CDN data-sharing partnerships, identifying the underlying causes of errors can be achieved within minutes. Our comprehensive monitoring solution, VirtualNOC, gathers data from every point in the video delivery process and ensures continuous monitoring around the clock. This capability enables operators to clearly visualize problems and implement corrective actions before they impact viewers. With our real-time, direct data exchange with CDNs, disputes with technology providers are eliminated, allowing everyone to concentrate on the actual issues and resolve them promptly. Operating from anywhere is made possible through the cloud-based VirtualNOC, which connects seamlessly to the internet. This empowers your operations team with the essential visibility tools required for managing their intricate workflows from any location. Additionally, the ability to replay past errors aids in accurately identifying root causes, thereby preventing similar issues in the future and enhancing long-term QoS. By providing operators with complete oversight of their processes, the margins for error are minimized, leading to a more efficient operational workflow. This robust system not only streamlines issue resolution but also fosters a proactive approach to maintaining service quality.

An extensive array of network testing solutions is available, encompassing VoIP and Bandwidth Quality assessments along with global edge-to-edge implementations. Testing VoIP and Video Quality is crucial for preserving the user experience in applications like voice communication and video conferencing. Traditional "speed" tests lack value if the testing protocol is not fully understood. Addressing bandwidth quality is vital in resolving issues related to user experience. Automated testing enables a smooth and secure collection of essential network performance metrics across both single and multi-edge networks. The user experience is paramount, regardless of the application in question. It is important to set up detailed tests to verify whether a network meets its intended purpose. Assessing if a connection's capacity is sufficient for its expected load is crucial, as even high-capacity connections may face over-subscription, leading to potential pitfalls in performance. Ultimately, ensuring the reliability and effectiveness of network services is fundamental to optimizing user satisfaction.

As cloud-based applications and 5G technology become more prevalent, Communication Service Providers (CSPs) are compelled to prioritize delivering a superior user experience. Business clients and everyday consumers alike are unwilling to tolerate sluggish or malfunctioning applications, nor are they satisfied with poor-quality audio or video during virtual meetings. Achieving high Quality of Service (QoS) and an elevated Quality of Experience (QoE) is essential for demonstrating network excellence. To achieve these goals, CSPs must gain unprecedented insights into their networks. Cirries' Data Analysis in Real Time (DART) enables this level of understanding. DART serves as an all-encompassing network performance monitoring solution that offers comprehensive visibility across a range of environments, including physical, virtual, software-defined, and cloud-based networks. By analyzing all network traffic and application transactions in real-time, DART generates numerous detailed metrics regarding voice, video, and application performance. It is capable of identifying network bottlenecks, performance issues, application delays, and glitches in web applications, ultimately ensuring that users enjoy a seamless experience. This innovative tool empowers CSPs to make informed decisions, further enhancing their service quality.

Skylight offers robust monitoring solutions for network performance and user experience across any application, cloud, and network configuration. As a virtualized platform for performance assurance, Skylight provides comprehensive visibility into network, application, and service performance, extending from the user's edge all the way to the core network and cloud environments. By proactively managing performance, Skylight ensures that both networks and cloud-based applications adhere to increasingly stringent performance standards, optimize overall network capacity, and satisfy the high-quality expectations of customers regarding their experience. Utilizing advanced analytics and machine learning, Skylight effectively harnesses high-quality performance data to identify, predict, and mitigate issues that could impact customers. With Skylight sensors, users can collect detailed and accurate data related to networks, applications, and services. These sensors are available in both software and hardware formats, enabling their deployment at any point within the network, from remote sites to the cloud and every location in between. This flexibility in placement ensures that organizations can optimize their monitoring processes to suit their specific needs and environments.

Cisco BroadWorks serves as a robust platform for enterprise communication and collaboration, delivering exceptional security, performance, and scalability. Partnered with Cisco service providers, it seamlessly integrates with Cisco Webex to address a comprehensive array of communication and collaboration requirements for businesses. Recognized as the leading cloud business communication solution globally, Cisco BroadWorks caters to over 26 million users across various enterprises, from small startups to large multinational firms. With a commitment to mission-critical security and reliability, it boasts an impressive 99.999% uptime, ensuring full redundancy. Additionally, it adheres to all relevant regional regulations concerning security, data privacy, and law enforcement requirements. Cisco BroadWorks encompasses a wide range of PBX functionalities available at user, group, site, and enterprise levels, including features like hunt groups, auto-attendants, unified messaging, and contact center capabilities. This versatility makes it an essential tool for organizations aiming to enhance their communication infrastructure effectively.

Kamailio® is an open-source SIP server, which evolved from the earlier OpenSER and SER, and is distributed under GPLv2+, capable of managing thousands of call setups each second. This robust platform can be utilized for constructing extensive systems for VoIP, real-time communication, presence, WebRTC, instant messaging, and various other applications. Additionally, Kamailio is well-suited for scaling SIP-to-PSTN gateways, PBX systems, or media servers such as Asterisk™, FreeSWITCH™, or SEMS with ease. Its extensive feature set includes support for asynchronous TCP, UDP, and SCTP, secure communication through TLS for voice, video, and text, as well as WebSocket compatibility for WebRTC. The server supports both IPv4 and IPv6, offers simple instant messaging and presence capabilities with an integrated XCAP server and MSRP relay, and enables asynchronous operations. Furthermore, it includes IMS extensions for VoLTE, ENUM functionality, DID and least cost routing, load balancing, and routing failover. Kamailio also provides comprehensive accounting, authentication, and authorization features, while supporting a variety of backend systems, including MySQL, Postgres, Oracle, Radius, LDAP, Redis, Cassandra, MongoDB, and Memcached. All these capabilities make Kamailio a versatile choice for modern communication infrastructures.

SmartSIP® is a software solution designed for on-premise use that offers DTMF suppression and masking, allowing contact centers to securely collect sensitive cardholder information during live calls. Customers can input their confidential data using their touch-tone phone while remaining connected to a contact center representative. Through DTMF suppression and masking, the tones generated by the customer are substituted with flat tones that cannot be reverted to their original forms. The agent's interface displays a masked version of the customer's input. By effectively removing the need for verbal communication of sensitive details, SmartSIP ensures that full call recordings and comprehensive screen captures are maintained. Acting as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform, SmartSIP processes the DTMF data without interfering with the audio connection. This innovative tool is specifically designed for VoIP telephony within contact centers, making it an essential asset for maintaining data security during customer interactions. Moreover, its implementation can significantly enhance compliance with various regulatory standards related to data protection.

VoIPstudio is a professional-grade VoIP phone service available at consumer-level pricing. It offers the quality and security guarantees that business customers demand while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omnichannel customer support service. VoIPstudio has been optimized to be multisite, multi-country, and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable and suitable for single users and companies with hundreds of extensions. Our customers include media organizations, call centers, software providers, weather organizations, and more. Our solution provides flexible capacity, allowing customers to add or remove users as required. It means they do not pay for redundant capacity, while it has been future-proofed to handle spikes in traffic volumes. We offer more than 40 advanced services and features in all our plans, including number portability, call recording, conference calling, internet failover protection, interactive voice responses, call parking, video calls, video conferencing, and much more!

Unified Office, Inc. stands out as a premier supplier of SDN-based Hybrid Cloud solutions, seamlessly integrating on-premise, private cloud, and public cloud technologies to offer managed Voice-over-IP and Unified Communications services tailored for Small and Medium-sized Businesses (SMBs). Our Total Connect Now℠ service architecture is meticulously engineered from the ground up to ensure exceptional quality of experience and high availability, utilizing cutting-edge extensible business VoIP communications technology alongside cloud-based infrastructure to boost productivity for SMB workforces. This innovative design stems from our team's extensive experience accumulated over decades in both the telecommunications service provider sector and the large enterprise data networking field. As a distinguished business VoIP provider, we have not only crafted protocols and developed scalable products but have also integrated, deployed, and supported carrier-grade equipment across many of the largest converged networks globally. Central to our mission are the principles of quality, reliability, innovation, and customer support, which guide our operations and commitment to excellence. We continuously strive to adapt to the evolving needs of our clients, ensuring they stay ahead in a competitive landscape.

AbacusCloud serves as a robust platform designed for voice over IP (VoIP), unified communications (UC), call center operations, voice recording, and SIP trunking, specifically tailored for medium to large businesses. This platform is engineered to offer scalability, dependability, and geographic redundancy, adapting to the stringent demands of growing enterprises. Collaborating with top-tier service providers, data centers, and Tier 1 carriers, AbacusCloud ensures integration with high-quality session border controllers and SIP endpoints. It boasts compatibility with an extensive array of desk phones, softphones, and mobile devices, enabling advanced voice, video, and wireless functionalities accessible anytime and anywhere. The transition to VoIP is made remarkably straightforward with AbacusCloud, as it facilitates seamless connections between various offices and mobile employees on a global scale, all while being cost-effective and incremental. Additionally, AbacusGroup enhances the offering by providing a comprehensive suite of omnichannel services and a consistent user experience across multiple devices, making it particularly suitable for today's workforce that operates in a cloud-centric and mobile-oriented environment, regardless of their location. This emphasis on user experience and flexibility ensures that businesses can adapt to the evolving needs of their teams efficiently.

Enigma NMS is a market leader in the Enterprise Network Management and Monitoring sectors. It offers a wide range of unique features, industry best practices and enterprise design. It also has extensive scalability, automation, stability, and extensive scalability. Our customers can monitor, report, alert, and monitor everything across their entire enterprise, IoT and OT infrastructures, regardless their complexity or size. Enigma gives network professionals greater visibility and full environmental awareness. This allows them to be more proactive in fault detection, detection, analysis and reporting, and can make better decisions. Enigma features include: All Performance Metrics (60 second polling, for upto 5 years with no averaging), NetFlow and Config Management, QoS. SNMP Traps. Environmental Monitoring – ANY OID, Applications. Routers. Switches. Servers. Firewalls. WAN Optimisers. WLC, UPS. VLANs. SNMPv3. Telco.

GAO Research Inc. serves as a comprehensive software solution provider specializing in embedded modem software, fax modem solutions, speech codecs, and telephony software tailored for electronics, telecommunications, and semiconductors in embedded engineering. The company delivers an array of services including VoIP and FoIP solutions, alongside V.92 and V.90 softmodems with fallback capabilities, Super G3 and G3 fax software, as well as advanced speech and video codecs, all compatible with the widest variety of DSPs and microprocessors in the industry. Beyond offering high-quality software, GAO is committed to providing exceptional technical support, deep platform knowledge, and cutting-edge testing facilities. Furthermore, GAO equips system designers and engineers with a comprehensive VoIP packaged solution that encompasses modules for both fax and data over IP, ultimately streamlining development timelines and expediting market entry. A typical IP Telephony System consists of essential components such as User Interface, Voice Processing, Network Protocols, Network Management, and System Services, all of which contribute to efficient system performance. This holistic approach ensures that clients receive not only innovative software solutions but also the necessary tools to enhance their operational capabilities.

Our carrier-grade Session Border Controller (SBC) and cloud telephony solutions are designed for high performance and scalability, catering to the needs of communication service providers and SMS aggregators with our mobile OTT solution and A2P SMS platform. We also provide secure communication platforms that enhance real-time business collaboration for enterprises. Our comprehensive white-label offerings enable you to deliver cloud telephony services under your own brand identity. With a targeted focus on the IP-based communication sector, we offer a diverse range of products that encompass everything from backbone infrastructure to supporting middleware components. We simplify the process for termination clients by converting their rate plan formats into a native format efficiently. Our system allows for effortless uploading of VoIP rate plans, which are then transformed into the appropriate templates automatically. Additionally, all templates undergo automatic conversion to ensure they align with the native rate plan format seamlessly, and our technology is designed to prevent call drops by ensuring that user account balances do not fall into the negative. This suite of features positions us as a leader in the communication technology space, providing robust solutions tailored to modern business needs.

Cradlepoint is a global leader for cloud-delivered 4G/5G wireless network edge solutions. Cradlepoint's NetCloud™, platform and cellular routers provide a pervasive, secure and software-defined Wireless WAN edge that connects people, places, things, and everything - anywhere. Cradlepoint is trusted by more than 25,000 government agencies and businesses around the globe, including many Global 2000 agencies and top public sector agencies. Cradlepoint helps keep mission-critical sites, points, commerce, field forces and vehicles connected. Cradlepoint was established in 2006 and acquired by Ericsson at the end of 2020. It is now a separate subsidiary within Ericsson’s Business Area Technologies and New Businesses. Cradlepoint has its headquarters in Boise (Idaho), and has development centers in Silicon Valley, India, and international offices in the UK, and Australia.

CySight’s revolutionary Actionable Intelligence, trusted by Fortune 500 globally, enables organizations with the most cost-effective and secure way to tackle the increasing density, complexity, and expanse of modern physical and cloud networking. Deploying cyber network intelligence, CySight empowers network and security teams to substantially accelerate incident response by eliminating blindspots, analyzing network telemetry to discover anomalies, uncover cyber-threats, and quantifying asset usage and performance. CySight’s Dropless Collection method enables unsurpassed visibility of network Big-Data which is retained in the smallest footprint, accelerating machine learning, artificial intelligence and automation to fully utilize all metadata no matter the amount, size, or type.

Answer360 provides a comprehensive array of high-quality telecommunication solutions tailored for small to medium enterprises, educational organizations, and mid-sized companies. Our offerings include Hosted Voice over IP (VoIP) services, unified communications, and cloud-based voice software that are all designed to be effective, trustworthy, user-friendly, and cost-effective. We integrate your phone system and services into one cohesive package! Answer360 is at the forefront of enhancing operational communication in today’s intricate business landscape. Our mission is straightforward: to assist businesses in making informed decisions and managing their critical communication processes effectively. Through our innovative approaches, Answer360 fosters connectivity while reducing expenses and enhancing productivity, all supported by our reliable cloud storage solution. Built to be scalable and future-proof, Answer360 adapts its services to meet your specific business requirements, ensuring a perfect fit for your unique needs. With our commitment to innovation and efficiency, we aim to transform the way organizations communicate and operate.

Witbe is a pioneer in the Quality of Experience industry. It offers an award-winning method to monitor the QoE delivered by any interactive service (telephony or video, web), on any device (PC/smartphone, STB), and through any network (fixed-mobile, OTT). Witbe was founded in 2000 and has grown to be a trusted partner for more than 300 clients in over 50 countries. Witbe Robots is trusted by Broadcasters, Operators, and Content Providers. Witbe is a publicly-traded company on Euronext Growth.

ORION-OTT delivers a robust and scalable solution for validating ABR videos, focusing on both Quality of Service (QoS) and Quality of Experience (QoE). Additionally, it facilitates passive tracking of the performance of origin servers and end-user devices to pinpoint recurring problems and their underlying causes. The user-friendly interface of ORION-OTT effectively displays monitoring outcomes for various assets. Users have the capability to delve into monitoring sessions to uncover significant issues, their specific locations, and frequency within an asset, while also accessing contextual details for troubleshooting. With its web-based design, ORION-OTT enables users to conduct remote monitoring from any device with a browser, providing a comprehensive suite of monitoring and reporting tools that are readily accessible. This flexibility ensures that users can stay informed and proactive in managing video performance across different platforms.

netTALK provides a variety of communication solutions, including business wireless, business PBX, and residential phone services. With Business Wireless, enhance productivity by integrating 4G LTE service into your netTALK PBX account, allowing seamless communication among colleagues globally while managing expenses effectively. Take advantage of the best pricing available by signing up today, which includes unlimited international calling and texting within the US, Canada, and Puerto Rico, as well as unlimited streaming of music and videos without consuming your data. As for Business PBX, it offers a cloud-based phone system designed to facilitate borderless communication, enabling team members from around the world to connect using US or Canada numbers while enjoying premium features at affordable rates. The system is easy to configure on your own with online assistance, eliminating the need for a dedicated IT professional, and you can carry your business phone with you using the convenient PBX App. Lastly, the Residential VoIP ensures that you experience clear and dependable calls through our advanced IP Network, making it suitable for all your home communication needs. This comprehensive suite of services is ideal for anyone looking to enhance their communication experience, whether for business or personal use.

Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.

OfficeConnect™, provides unified voice, conferencing and messaging as well as faxing. Our VoIP phones are more flexible and cheaper than legacy on-premises systems. You can keep your projects moving and synchronize teams with best-in class audio and video conference made easy. UniVoIP encrypts all voice traffic, both from remote and on-site telephones. It uses SRTP with 128 bit AES encryption. SRTP conforms to both the federal standards FIPS 140-2 Certified encryption and the Department of Defense's PKI Digital Certificate.

Sangoma Wholesale Carrier Services, previously known as VI Communication Services, has been tailored to enable Internet telephony service providers (ITSPs) and managed service providers (MSPs) to deliver the high-quality services their clients desire seamlessly. Companies can utilize our communication APIs to integrate voice and messaging capabilities into their applications, facilitating effortless interaction with their customers. As an ITSP, MSP, or value-added reseller (VAR), you can enhance the offerings for your current retail SIP trunking clientele by providing additional phone numbers and VoIP services that may not be accessible within your current network, thereby generating new revenue opportunities. Alternatively, if you're just beginning your journey, you have the option to launch a new retail SIP trunking service and incorporate the features you wish to provide to your clients, including messaging, conference bridging, and a variety of other functionalities to enhance their experience. This flexibility allows businesses to stay competitive in a rapidly evolving market.

Everything essential for engaging with the FreeSWITCH platform is provided here. FreeSWITCH serves as a Software Defined Telecom Stack, facilitating the shift from traditional telecom switches to a flexible software solution that can operate on any standard hardware, whether it’s a Raspberry PI or a powerful multi-core server, thus unleashing the telecommunications capabilities of various devices. When paired with our cloud platform, SignalWire, FreeSWITCH can connect seamlessly to external networks and adapt to any scale of operation. To simplify your initiation, a pre-configured virtual machine come complete with comprehensive written and video tutorials, allowing you to get started quickly—just install VirtualBox and you will be set up in no time. For those with advanced programming skills, there are detailed instructions available to compile FreeSWITCH from source or explore other manual installation methods. Additionally, if you have a Debian instance available, you can find thorough guidance on how to install our packages from the provided link, ensuring versatility in your approach to utilizing FreeSWITCH. This platform truly empowers both beginners and seasoned developers alike, making telecommunications more accessible than ever.

Panterra Streams offers a comprehensive, integrated suite of cloud-based communication, collaboration, and file sharing tools designed to enhance productivity across your organization. This solution combines unified communications, team messaging, secure file synchronization and sharing, along with business analytics, all in one customizable platform that adheres to HIPAA/HITECH compliance. It provides a seamless experience for calling, texting, video and audio conferencing, along with team rooms, digital faxing, web meetings, and desktop sharing—all secured with robust HIPAA protections. Users can enjoy unlimited persistent team rooms that facilitate secure collaboration with employees, customers, and partners alike. The conferencing features are equipped with advanced audio and video capabilities, complete with built-in "anti-video bombing" measures for enhanced security. Additionally, the solution includes end-to-end file synchronization and sharing that is secure and unlimited. This allows organizations to effectively manage agents from any location globally while presenting a unified call center experience to clients. Overall, Panterra Streams empowers teams to work more efficiently and securely in today's digital landscape.

Asterisk is a versatile open-source framework designed for creating various communication applications. It transforms a standard computer into a robust communications server. Asterisk serves as the backbone for IP PBX systems, VoIP gateways, conference servers, and numerous other tailored solutions. Its users range from small enterprises to large corporations, call centers, telecom carriers, and government bodies across the globe. Available at no cost, Asterisk thrives under the sponsorship of Sangoma. Currently, over a million Asterisk-based communication systems operate in more than 170 nations. Remarkably, nearly all companies listed in the Fortune 1000 utilize Asterisk in some capacity. Most frequently implemented by system integrators and developers, Asterisk can serve as the foundation for a comprehensive business phone system or can be employed to augment an existing setup or connect disparate systems. Whether you're interested in crafting a personalized system with Asterisk or purchasing an efficient, affordable turnkey solution, explore the options available to determine the best fit for your needs. With its flexibility and wide-ranging applications, Asterisk continues to evolve, ensuring it meets the demands of modern communication.

VOS3000 is tailored for operations at the carrier level, offering a comprehensive suite that includes Account Management, Exchange Rate Management, Rate Management, Package Management, Cards Management, Gateway Management, Phone Management, Softswitch Management, IVR Management, System Management, User Management, Data Query, and a Web Self-Service System. Additionally, it features supplementary modules such as the Global Card Business System, which can support up to 10 million cards, and the Extreme Media Proxy, enabling you to create a robust, dependable, and high-performance operating environment. This softswitch is compatible with SIP, H323, and SIP-H323 protocols, boasting an impressive capacity of up to 10,000 concurrent calls. By enhancing processing performance and reducing CPU usage, it ensures efficient operations. Furthermore, the H323 Add Signaling option can be selected for both the Caller (Calling Party Number / Source Address) and Callee (Called Party Number / Destination), while also incorporating a process number that functions as a local phone capability for gateway mapping, thereby increasing overall functionality and versatility.

The Blueface VoIP phone system ensures your business is always prepared for any situation by allowing you to receive calls on any device, no matter your work environment—be it remote, in the office, or a hybrid setup. This adaptable cloud-based phone system is designed to cater to organizations of all sizes and can easily scale according to your needs. Begin your journey with Blueface today and experience a robust IP business phone solution that facilitates growth for your company. Save on costs by reducing line rental fees and potentially lowering your phone expenses by up to 40%. With over 60 features, including IVR, Softphone for both mobile and desktop, call recording, and more, our system provides comprehensive communication options. The self-service web portal gives you complete control over your communication preferences, while our variety of desk and DECT hardware options cater to all levels of your organization. Enjoy unlimited, high-quality audio conferencing through Blueface Unified Communications and Poly, and seamlessly carry your landline with you using the Blueface Softphone App, which also includes recording capabilities. Additionally, Blueface offers a suite of continuity services to ensure that you remain connected at all times, allowing your business to operate without interruptions even during unforeseen events. With such a wide range of features and services, Blueface is committed to enhancing your business communication experience.

Since 2003, we have been dedicated to assisting small and medium-sized enterprises in their growth journeys. Our offerings include a variety of cost-effective phone systems equipped with a multitude of features, high-speed internet services, and comprehensive IT and cybersecurity solutions. In recent years, VoIP (Voice over Internet Protocol) technology has progressed, facilitating a seamless transition of voice services to the ‘cloud.’ The term cloud generally describes services hosted in data centers that are accessed via the internet. Cloud telephony specifically pertains to voice services, focusing on replacing conventional telephone equipment like PBXs with services provided by third parties. By implementing intelligent call management and analyzing behavioral patterns, businesses can significantly enhance customer satisfaction and make more informed decisions. This advancement allows smaller companies to effectively compete with larger corporations by expanding their geographic reach and improving initial customer interactions. Additionally, users can remotely access their systems from any location, ensuring that they maintain the full functionality of their office phones while on the go. Embracing these technologies can dramatically elevate a business's operational efficiency and customer engagement.

Quality Voice & Data (QVD) routes calls directly to key carriers, guaranteeing that all calls are authenticated and delivered with complete SHAKEN attestation. Their Trusted Call Completion suite merges superior caller ID verification with immediate monitoring and remedial actions to avert call blocking or spam labeling. To further enhance outbound communication, QVD offers a Branded Calling ID that showcases business names, logos, and call purposes, resulting in an impressive improvement in answer rates by more than 48%. In addition to this, QVD utilizes proprietary technology, sophisticated data models, and user-friendly dashboards to optimize call delivery processes. With a rich history spanning over three decades, numerous patents, and the processing of billions of calls, QVD's offerings encompass local caller ID numbers, elastic SIP trunking, real-time monitoring, caller ID spam remediation, and cloud-based VoIP phone systems. Their holistic strategy not only ensures effective communication but also helps businesses sustain a reputable phone presence in an increasingly competitive market. This commitment to quality service sets QVD apart as a leader in the telecommunications industry.

Zero consolidates all your enterprise communication needs—voice, video, and messaging—into a singular, mobile-friendly cloud platform tailored for today’s workforce. With Zero's comprehensive solution, you can effortlessly integrate all business communications. Features include multi-level auto attendants, ring groups, designated business hours, voicemail, and additional functionalities. Enjoy instant provisioning and the activation of phone numbers spanning over 50 countries. Reduce costs on mobile and internal calls within your organization by utilizing our complimentary VoIP applications. Organize conference calls accommodating as many as 40 participants and facilitate video meetings with up to 6 attendees. Enhance team interactions with secure messaging options for both individual and group chats. Other features include simultaneous ringing, call transfers, three-way calls, call holding, and recording capabilities. You can make and receive calls from your desktop, mobile device, or landline while maintaining your business phone number. Additionally, you can access your voicemail, enterprise messaging system, and conferencing services from virtually anywhere, ensuring seamless communication for your team. This all-in-one solution is designed to empower your workforce and streamline your communication processes effectively.

A robust and adaptable software architecture allows for seamless integration of our services into current systems. Our offerings include VoIP, video, presence, and chat functionalities that can be accessed from any desk phone, softphone, IP PBX, or mobile/WebRTC device. Utilizing state-of-the-art technology that relies on standard APIs and interfaces, we are well-prepared for the advancements of Web 3.0 with our RTC engine technology. By significantly reducing the total cost of ownership, both operational and capital expenses, you can enhance your profit margins. Our platforms are utilized by leading ISPs across Europe, catering to hundreds of thousands of users each. The Sipwise Class 5 serves as a highly scalable SIP Softswitch that meets the diverse requirements of residential and business voice solutions right out of the box. Its modular design allows for easy expansion, as users can simply activate various software modules that are included in the initial setup, thereby ensuring adaptability and growth. This flexibility ensures that the system can evolve with changing demands and technologies.

Integrate real-time voice, video, messaging, and additional features into your VoIP, web, and mobile platforms without any upfront capital expenditures or long-term contracts, allowing you to pay based on your growth. Enjoy complete flexibility to create your desired solutions, while effortlessly managing both incoming and outgoing calls through Apidaze’s Voice APIs. There’s no necessity for intricate phone systems or obligations with major carriers, as Apidaze provides access to phone numbers across over 8,000 cities in 60 countries. You can easily set up uncomplicated IVRs, enabling you to greet callers with a welcome message and direct their calls based on their responses. With an astounding 6 billion SMS messages sent daily in the US, the significance of SMS as a vital communication channel for maintaining customer relationships has rapidly increased, further emphasizing its importance in modern communication strategies. This seamless integration allows businesses to enhance their customer engagement and streamline their communication processes effectively.

Choosing the right telephone system for your business can be a daunting task due to the plethora of available options. If you have some time to spare, continue reading to explore the various choices at your disposal. Alternatively, feel free to reach out to us, and our team of experts will collaborate with you to identify an appropriate solution tailored to your requirements. At BDM, we take a unique approach to telephony, factoring in your specific business characteristics such as size, geographical location, remote work strategies, number of locations, and existing network infrastructure to recommend the best-fit solution. This type of system is often referred to as Cloud Telephony, IP Telephony, or VoIP (Voice over Internet Protocol); it connects through a data network, minimizing the need for extensive hardware. Whether you prefer the convenience of a traditional desktop handset, a desktop PC equipped with a headset, or a mobile device, our systems offer flexibility that can accommodate all these preferences or even a blend of them, ensuring seamless communication for your team. It's essential to consider how each option can enhance your operational efficiency and align with your business goals.

Wolkvox is a comprehensive cloud-based software solution designed for managing call centers, allowing businesses to enhance their communication across a wide range of web chat applications and social media platforms like Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. This platform facilitates interactions through various channels, including video calls, landline phones, mobile devices, SMS, email, and others. Organizations can categorize their customers, monitor and record client interactions, and generate insightful reports that help in evaluating the effectiveness of campaigns and the performance of agents. Among its many features, wolkvox boasts a user-friendly drag-and-drop interface, the ability to make simultaneous calls, AI-driven speech analytics, and elements of gamification to engage users further. Additionally, administrators benefit from a predictive dialer that allows them to set custom rules for virtual agents, manage call routing, and craft templates for email and SMS outreach. Furthermore, wolkvox seamlessly integrates with a variety of third-party systems, including ERP, business intelligence, CRM, and other information management platforms, making it a versatile tool for businesses looking to optimize their customer service operations. Each of these features is designed to enhance efficiency and improve the overall customer experience.

Our voice platform offers a comprehensive array of products and services designed to automate various business processes and fully capitalize on the benefits of cloud telephony. Experience the capabilities of cloud telephony and access all your communication solutions from a single source. Allow your customers to reach you effortlessly while expanding your business on a global scale. YakoVoice boasts a robust cloud infrastructure distributed across multiple regions to guarantee high availability and reliability. The system is meticulously crafted and rigorously tested to ensure optimal performance. In the event of an unexpected outage in any region, our resilient cloud infrastructure is crucial for effective failover management for each toll-free number, maintaining seamless communication for your business and customers alike.

Genesys Cloud CX is a versatile, cloud-based solution for contact centers that aims to provide outstanding customer experiences through multiple communication channels. With a focus on scalability and adaptability, it merges voice, chat, email, social media, and messaging into a single, streamlined interface. The platform utilizes sophisticated AI and analytics technologies to offer immediate insights, automate routine processes, and tailor interactions, thereby enhancing customer engagement efficiency. Additionally, its strong workforce management features enable businesses to fine-tune staffing and performance while upholding high service quality. Ideal for organizations of various sizes, Genesys Cloud CX facilitates smooth implementation and flexibility, proving to be an excellent choice for those seeking to improve their customer service capabilities. Furthermore, it ensures that businesses can respond to evolving customer needs and technological advancements seamlessly.

Call+ Automatic Dialer offers streamlined software designed to simplify your work processes and save valuable time for you and your team. Featuring a range of tools such as VOIP, ACD Software, CRM Software, Data Handler, Predictive Dialer, and Call Recording Software, it provides comprehensive digital solutions tailored for both companies and individuals. With all your tasks centralized in one location and automatic synchronization, managing your operations has never been easier. Our support desk is available around the clock to address any inquiries you may have in real-time. Your data is secure with end-to-end encryption, ensuring privacy and accessibility from anywhere, at any time. The app is quick to install with just one click, offering features like Contact Sync, Quick Notes, WhatsApp Messaging, SMS, and Call Details. Call+ is particularly beneficial for small businesses, allowing you to make calls globally without revealing your mobile number, as it keeps your identity hidden on the recipient's screen. The user-friendly interface enables you to easily dial numbers or select from your contact list within the app. Furthermore, the versatility of Call+ means it can adapt to various calling needs, enhancing communication efficiency for every user.

Zaplee boasts an impressive uptime of over 99%, ensuring that your new cloud phone service remains reliable at all times. Integrate our advanced phone solution into your existing setup swiftly and effortlessly. Our dedicated support team is available around the clock, addressing any concerns almost instantaneously. Trust Zaplee to be compatible with all your devices, both those you currently have and those you may acquire in the future. Effortlessly connect with VoIP, SIP, landline, and mobile phones. You can design personalized greetings for both business hours and after-hours needs. If you prefer not to use your own voice, utilize our text-to-speech feature to generate greetings in various male and female voices, complete with a range of accents. Choose a local number from over 40 countries and thousands of cities, and if you need a toll-free or 800 number, Zaplee has you covered as well. Organize inbound calls according to the specific departments and employee extensions you've established, or based on availability during designated hours. Additionally, enhance your customer experience by offering a dial-by-name directory for easy navigation. With Zaplee, communication has never been more streamlined or user-friendly.