VIZOR Description

VIZOR is an ITIL Certified IT Asset Management Solution. VIZOR manages all aspects of IT asset management. This includes network discovery, inventory data, purchase, warranty, and maintenance details. The allocation of assets to employees and locations can be simplified so that you always know who has what. VIZOR can audit your network and integrate with tools like LANSweeper, Microsoft SCCM, Chromebook Admin, and LANSweeper. VIZOR can be configured to only include the features you need. Get started now.

Pricing

Pricing Starts At:
$2.00/year/user
Pricing Information:
Per employee or computer
Free Version:
Yes
Free Trial:
Yes

Integrations

Reviews - 3 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Vector Networks
Year Founded:
1992
Headquarters:
United States
Website:
www.vizor.cloud
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Media

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Product Details

Platforms
Web-Based
Windows
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Live Rep (24/7)
Online Support

VIZOR Features and Options

IT Asset Management Software

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Help Desk Software

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM Software

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Software

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Service Desk Software

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

CMDB Software

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

IT Service Software

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

License Management Software

Automatic SKU Recognition
Central LM Server
Copy Protection
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

SaaS Management Software

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

VIZOR User Reviews

Write a Review
  • Name: Chris M.
    Job Title: Senior IT Technician
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Game Changer

    Date: Apr 03 2025

    Summary: Vizor has significantly streamlined our inventory tracking and management. Its integration with Google Admin and ability to easily link repairs of assets to staff or students has replaced our cumbersome spreadsheet and asset system processes, resulting in a much more efficient workflow.

    Positive: Seamless integration with Google Admin.
    Efficient tracking of repairs.
    Ability to link repairs of specific assets to staff and students.
    Improved inventory tracking and management efficiency compared to previous systems.

    Negative: There are some minor interface challenges, but they're easily outweighed by the platforms capabilities

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Technology Director
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Highly Recommend Vizor

    Edited: Apr 02 2025

    Summary: Vizor has been a significant upgrade to the efficiency and accountability within our organization for keeping track of devices, managing user assignments, and an immensely superior ticketing system. The upgrades they include are based off of user experiences and recommendations for improvement. We do not have any buyer's remorse or desire to transition away from Vizor. Highly recommend!

    Positive: Vizor is extremely customizable, allowing our team to create a program tailored exactly to the operations and protocols of our organization. Setup was easy through our Google integration, and support is very responsive. The system is a very robust, easy to use and comprehensive ticketing and asset management system.

    Negative: Our hope is for the product to eventually incorporate receiving alerts when devices or user generates repeat tickets to help us develop intervention strategies.

    Read More...
  • Name: Corby S.
    Job Title: IT Director
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Terrible communication, refuses to give a refund

    Date: Oct 10 2024

    Summary: Do not buy this product. We paid for it, and now don’t want to use it because their onboarding was terrible, incomplete, so why bother finishing when we already know that we are not going to renew?

    Positive: Great sales presentation. They do a good job on the demonstration. Very friendly sales people, way more responsive that their support.

    Negative: They say that they offer a 30 refund window. However, their implementation process is terrible. We had two weeks of no communication for the roll out. We decided to cancel and they refused to refund after 30 days because, in their words, the issue wasn’t the performance of the product but their lack of communication. To me they are one and the same.

    Also, the UI and UX are terrible. Their documentation is an 800+ page PDF.

    Some customization required support involvement which I get, but we happen to need to frequently modify things that only support can modify and that’s just too inflexible for us.

    Read More...
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