UserTribe Reviews

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

You can set real-world tasks to measure the success of your product against customer intent. You can create your own tasks and questions, and you only need to focus on the details that are important to you. You have the option to collect insights from hundreds or a few users. You can record audio and video of your users to get a clear picture of their experience with your product. Loop11 allows you to conduct moderated and unmoderated user tests. Understanding your customers' experience with your product is essential. Loop11 makes it easy for you to test on different devices in order to capture the full user experience. Loop11 focuses on your research, not logistics. You can test prototypes, live websites, and competitors without having to add code. By putting your customer at the heart of your business, you can create better experiences and make informed decisions.