Uptime.com Reviews

Summary: The platform offers a wide range of features and tools that allow us to maintain the integrity and performance of our critical systems. We especially value the real-time monitoring capability and ease of use of the platform.

Positive: The platform enables real-time availability monitoring, which allows me to detect any outages or downtime immediately, which is crucial for maintaining business continuity. In addition, it offers a wide range of monitoring tools, such as API monitoring and synthetic monitoring, allowing us to assess the integrity of our systems and ensure a smooth user experience.

Negative: I would like to have more flexibility to generate custom reports based on our specific monitoring and reporting needs.

Summary: Uptime support team have been amazing helping us with our advanced check configurations and the Product team has listened to our feedback and delivered. We recently connected with the Customer Success team which was nice to have a face to talk to. Hope they continue to deliver these great improvements like they have been. Best service in this space on the market by far!

Positive: Setting up this service was a breeze and it quickly proved its worth with fast, efficient monitoring capabilities. The time to value was impressively short, which is a big plus in our fast-paced environment. What particularly impressed us was the recent addition of more probe locations, something our team was eagerly anticipating. These updates came without any increase in price, reflecting the service's commitment to customers. We were going to start looking for alternatives because we required locations closer to our users but the Uptime team made it happen! Amazing!

Negative: Not much we don't like. Since we have Uptime in a tab all the time it would be nice if the pages didn't require page refreshes to get latest check status. Browser based push notifications would be nice too for alerts but the mobile app is handling that now.