Uber Eats User Reviews

Write a Review
  • Name: Maqsood S.
    Job Title: Software Developer
    Length of product use: 6-12 Months
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Hungry? get Uber...

    Date: Dec 11 2020

    Summary: This as is nice for food ordering But one should order food timely or in Evening as night services are not so good on Uber Eats. This app shares the distance between you and the food court from you want to order. The best thing is it provides a good discount on the very first order from Uber Eats.

    Positive: Uber Eats is a nice app to order food. It provides fast delivery service during the day time. Its customer care support is very well supporting and app work really smooth. It's straightforward to order food step by step on Uber Eats as every information is provided well.

    Negative: With comparison to other apps, Uber Eats doesn't provide the menu and other details of other restaurants. During night time Uber Eats service doesn't work well sometimes, as many restaurants reject orders. And a lot of areas is yet to be cover by them as they don't provide their services there.

    Read More...
  • Name: Navneet Singh N.
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best food delivery app

    Date: Nov 26 2020

    Summary: Uber Eats is a great option for ordering food which has a very fast delivery system and good support.

    Positive: Superb delivery system.
    On time delivery and good food.
    Offers on various restaurants.
    Very good experience.

    Negative: The con is that the services are currently not available everywhere many cities are yet to be covered.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Researcher
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    It's convenient but comes at a price, and sometimes drivers are bad

    Date: Jun 07 2020

    Summary: The UI is easy to understand and the app has its uses sometimes. But it's not really cheap and you might not get your full order.

    Positive: I use Uber Eats when studying or doing research past midnight. By that time, few restaurants are open, and walking to them and back to the lab or to home isn't really a safe or time efficient process, so I order with Uber Eats.

    Negative: I'm the type of person who likes to see the food being prepared, or what others are ordering, especially if it's a place I don't frequent too often. Obviously you can't do that with a delivery app, but what bothers me more is that sometimes the drivers are dishonest and will take one of my two orders of fries, for example. And I know it's the driver's problem because I call the restaurant and they confirm they had my order right... and don't get me started on the fees. It's hard, I get it, for the app to be profitable, but the fees are downright exorbitant. You can end up having to order a $15+ hamburger or pay like $7 in delivery fees and whatnot.

    Read More...
  • Name: Nikesh Kumar V.
    Job Title: Engineer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Food ready anywhere, anytime!

    Date: May 26 2020

    Summary: I live alone during business trip and so I always use services of Uber Eats every time. I order whatever I feel to eat. Also, at home, I often order food for my family according to their liking. Hence Uber Eats plays vital role in my life.

    Positive: Uber Eats have great linking with almost all restaurants at town. There is almost every type of food available for everyone. Hence I like it so much. They serve hot and fresh all the time.

    Negative: Their service and delivery charges are little high. Especially for a single person, who orders for just one meal. There should be some criteria for number of person.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Uber eats

    Date: Apr 10 2020

    Summary: The food was good and the delivery was fast but there are only limited restaurants that you can order from

    Positive: Super fast delivery
    Eat from a restaurant that don't deliver
    Great customer service
    Discover new restaurants

    Negative: Poor coupon options
    Limited restaurant selection

    Read More...
  • Name: Martin B.
    Job Title: Software developer
    Length of product use: Less than 6 months
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Difficult to see how it could be worse

    Date: Jul 21 2021

    Summary: The worst customer care I have experienced. Ever. The whole thing is automated to get rid of complaining customers whilst keeping their money. Parasites.

    Positive: Instead of delivering our lunch the driver phoned us to shout at us and say he'd thrown it in the bin. Getting any kind of resolution to that has proven impossible. Tweets are answered by 'bots. E-mails are answered by 'bots that just send you round and round in circles. If you phone the 'bot tells you you're not worth bothering with and just hangs up.

    Negative: Everything about it stinks to the highest vaults of Heaven.

    Read More...