Top Pick

DoorDash Description

Get more takeout sales by using the largest delivery platform in the U.S. or Canada. People want delivery convenience more than ever. Our app is used by 80% of Americans. Your restaurant will be visible to parents, millennials, and companies that need catering. All this without the cost of a dine in experience. Your menu will be featured on our website and app so customers can find you and place orders. All of this can be done without you even having to lift a finger. Our strong Dasher network allows us to fulfill your delivery orders in an average of 37 minutes. Your food will be delivered exactly as you prepared it. DoorDash allows your business to reach customers far beyond traditional dine in. It can deliver up to 25 miles away from your location.

Pricing

Free Trial:
Yes

Integrations

Reviews - 8 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
DoorDash
Year Founded:
2013
Headquarters:
United States
Website:
get.doordash.com

Media

Recommended Products
Secure your business by securing your people. Icon
Secure your business by securing your people.

Over 100,000 businesses trust 1Password

Take the guesswork out of password management, shadow IT, infrastructure, and secret sharing so you can keep your people safe and your business moving.

Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online

DoorDash Features and Options

Food Delivery Software

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

DoorDash User Reviews

Write a Review
  • Name: Anonymous (Verified)
    Job Title: Office Administrator
    Length of product use: Less than 6 months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great delivery app

    Date: Oct 18 2021

    Summary: Overall, I like the app. I think it's user friendly, and it is visually appealing. I do think the time it takes to load content could be quicker.

    Positive: I like the food category options link. If you are looking for a particular type of food, this helps narrow down the options. I also like the overall look and feel of the app. The bright and simple picture icons in the app enhance the user's experience, I think.

    Negative: The app at times is very slow to load. Other apps will be loading fine, but this one will be slow.

    Read More...
  • Name: Gage A.
    Job Title: Customer Care Coordinator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Doordash is a great company

    Date: Jun 18 2021

    Summary: DoorDash support and drivers are all great people who deserve to get paid for the work that is put in. They are quick efficient and well worth working for

    Positive: I love the fact I can work whenever I want. When money is tight I can go work and make money. This job is great for anyone wanting freedom in their schedule.

    Negative: I don't like how some drivers think they deserve a tip. Work for what you get.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: New Analyst
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to Navigate

    Date: Oct 28 2020

    Summary: I would recommend this app to anyone who lives in a big city and wants food delivered. There is a variety of restaurants to choose from that makes this app very enticing.

    Positive: The application is easy to use. It is easy to track my driver to estimate when my order will arrive.

    Negative: Sometimes the app will freeze or shut down when I'm in the middle of processing my transaction.

    Read More...
  • Name: Chet N.
    Job Title: CEO
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy to use

    Date: Apr 22 2020

    Summary: Great and I recommend people to try using it if they need to order food but don't have time or unable to pick it up.

    Positive: Super easy we use we order meals from local restaurants. They have a mobile app that makes it super easy too.

    Negative: They've done a pretty good job overall with this app.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Talent Acquisition Partner
    Length of product use: 1-2 Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Busy? You can still get food.

    Date: Aug 07 2022

    Summary: I personally don't think it is worth the double amount of money just to have food brought to me, but if you are okay with that then I would totally suggest using DoorDash.

    Positive: The best part about DoorDash is that you can still make sure you eat food during the day even if you are super busy and can't leave due to professional or personal reasons. The food is brought right to you!

    Negative: It is quite expensive to get the food due to taxes, fees and tips. To get a simple $10 meal it could cost up to $20 after tip.

    Read More...
  • Name: Samantha H.
    Job Title: Digital Marketing Specialist
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Fast Delivery, lots of Fees

    Date: Feb 12 2022

    Summary: Overall, a great app to have access to on your phone for when you travel or aren't wanting to cook at home!

    Positive: Door Dash offers such a variety of restaurants. I appreciate the easy access to a great meal that this service provides.

    Negative: The service fees can be really expensive and sometimes cause me to not place an order.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Intern
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Delivery is pretty good, range of selections is wide, but it's also somewhat bad for the restaurants

    Date: Jul 25 2020

    Summary: As long as you're okay with the fees, DoorDash is a pretty convenient way to get food delivered to your place.

    Positive: The company I worked for used to have DoorDash cater lunch for us several times a week. I'm pretty sure it was DoorDash because there would be little business cards with its logo, in partnership with various eateries.

    They seemed to be punctual, and delivered on time. The variety of food was pretty good too.

    Negative: This is more on the entire food delivery gig industry, but there have been news articles about DoorDash drivers being sent to restaurants that aren't open.

    Read More...
  • Name: Linda I.
    Job Title: Owner
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Not the best software

    Date: Oct 16 2020

    Summary: Overall the idea is great and they are getting better but they can definitely improve. Everything will have its bad eggs but it is up to you to risk it.

    Positive: This software is great but depending on the driver it could give you a bad or good experience. I have been on both sides of app as far as driver and user. As a driver contacting customer support they will always take the side of the customer.

    Negative: Customer service is hard to understand sometime because they are not in America. Customer service will also take their time when it comes to them resolving and issue. As a driver this is frustrating because you want to make money and get to the next delivery.

    Read More...