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Description
TheySaid is an AI-powered customer research and usability testing platform designed to help product teams validate ideas, evaluate designs, and understand user experiences. The software provides AI-moderated usability tests, conversational surveys, customer interviews, feedback forms, and polls within a unified research workspace. Its synthetic testing capabilities use AI-generated participants trained on more than 100,000 hours of real usability sessions and customized with customer information such as surveys, support tickets, and CRM records. Organizations can also conduct studies with existing customers, recruited participants, or third-party research panels to collect feedback from real users. AI moderators guide participants through tasks, ask contextual follow-up questions, and capture screen recordings, voice responses, and interaction data. Automated analysis identifies recurring usability issues, customer frustrations, behavioral patterns, and opportunities to improve product experiences. TheySaid provides integrations with Claude, Cursor, Replit, Lovable, Jira, Linear, ClickUp, and other development tools to support testing directly within product workflows. Its Model Context Protocol integration enables AI coding assistants to initiate tests, retrieve findings, and generate recommended changes without switching applications. Additional features include multilingual testing in more than 70 languages, participant screening, automated reporting, video highlights, customizable audiences, and continuous product experience monitoring.
Description
Voicepanel is an innovative user research platform driven by AI that enhances the customer feedback collection process, turning conventional surveys into captivating and effortless dialogues. It boasts an extensive array of features, including a research agent capable of facilitating focused discussions at any scale, built-in recruitment tools that allow for quick access to specific target demographics, and interactive analysis tools that distill insights from lengthy conversations. The platform accommodates diverse research methodologies such as usability testing, in-app feedback, concept evaluations, website assessments, user interviews, and market investigations. Furthermore, Voicepanel's research agent is designed for dynamic questioning and supports interactions via voice, video, or phone calls, while also offering multi-lingual capabilities with automatic translation in 29 languages. Additionally, users can incorporate various stimuli such as images, videos, audio clips, websites, or prototypes to enrich the research experience and drive deeper engagement.
API Access
Has API
No
API Access
Has API
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Pricing Details
$99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
TheySaid
Country
United States
Website
www.theysaid.io
Vendor Details
Company Name
Voicepanel
Founded
2023
Country
United States
Website
www.voicepanel.com
Product Features
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
