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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AWAI offers two distinct methods of operation, both leveraging the same analytical framework. The first method, group analysis, eliminates the need for a traditional fixed questionnaire; instead, you can compose your questions in straightforward language and distribute an invite link, allowing respondents to participate without needing an account. Each individual engages with the AI independently, which prompts further discussion to elicit deeper insights. Once completed, the conversations are organized according to opinions, the underlying rationale, and the number of individuals who expressed each viewpoint, with unique opinions treated as outliers rather than being averaged out. This option accommodates up to 100 participants on a self-serve basis. The second method involves real-time meetings where each participant selects their preferred language for communication and reading, and contributions are categorized under specific topics as the discussion unfolds. Following the meeting, the content is organized thematically rather than presented as a mere transcript. Both approaches culminate in the creation of a document, where you can pose a straightforward question regarding the gathered information, resulting in a report that can be exported as a PDF and edited without any additional charges. Additionally, a public demo is available, requiring no registration to access. This accessibility allows potential users to explore AWAI's capabilities effortlessly.

Description

Effortlessly generate insightful survey questions by scanning your website in just seconds. Our innovative AI tool analyzes your site to create relevant survey inquiries, which can be embedded seamlessly into any platform. With Evo, our intelligent chatbot, automated follow-ups with customers become a breeze. Explore the responses, results, and actionable insights that emerge from your surveys. Evo methodically scans your website to recommend customized questions tailored to your needs, aligned with industry standards and best practices. You can integrate these surveys smoothly into your existing customer interactions. The AI-driven platform, TheySaid, goes a step further by probing deeper and asking personalized follow-up questions in real-time, enhancing customer engagement at the moment they are most receptive. With conversational follow-ups that feel organic, Evo facilitates ongoing dialogue to uncover richer insights. Analyze survey responses through AI-generated summaries, allowing us to identify recurring themes that require your attention. Additionally, we will help you pinpoint essential action steps to improve your services while also assessing customer satisfaction on an account-by-account basis. By leveraging this technology, you can enhance your understanding of customer needs and drive meaningful changes in your approach.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM No 
Salesforce No 
Slack No 
Zendesk No 

Integrations

HubSpot CRM Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 

Pricing Details

$11.99/month
Free plan available, no card required. Subscriptions are Plus $11.99, Pro $29.99 and Ultra $99.00 per month.

Group analysis is a one-time purchase rather than a subscription: $799.00 base plus $11.99 per respondent, for up to 100 respondents on self-serve. Reports are included at no extra cost.

Prices are shown in the viewer's local currency; USD is the reference.
Free Trial No 
Free Version Yes 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OFFICE KAMIYA Inc.

Founded

2016

Country

Japan

Website

www.officekamiya.co.jp/

Vendor Details

Company Name

TheySaid

Country

United States

Website

www.theysaid.io

Product Features

Qualitative Data Analysis

Annotations No 
Collaboration Yes 
Data Visualization Yes 
Media Analytics No 
Mixed Methods Research No 
Multi-Language Yes 
Qualitative Comparative Analysis No 
Quantitative Content Analysis No 
Sentiment Analysis No 
Statistical Analysis No 
Text Analytics Yes 
User Research Analysis Yes 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

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