Textology Reviews

You can easily manage chat conversations across multiple channels, including bulk and one-to-one. Worldwide, 141 billion messages have been sent via social messaging apps, online chat conversation, and SMS in the last 24 hours. Consumers expect instant messaging from businesses. Alive5 provides a convenient and engaging messaging experience for your audience, whether it's an automated chatbot or bulk broadcast. Alive5 allows your staff to chat and text from their smart phones or laptops using a messaging platform. >> Manage one main number or multiple lines. >> Send bulk or one-to-one texts to a group. >> Compatible with local or toll-free numbers >> Personalized responses based upon visitor responses. >> More effective than forms when it comes to capturing leads >> Send an email to your human staff.

LiveHelpNow is changing the game of customer service one support solution at a time. Omnichannel support tools that will make your agents’ jobs easier and strengthen your brand! • A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools and features include but aren’t limited to intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Thoughtfully designed so you can get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media channels and more. • HIPAA, ADA and PCI compliant and financial grade AES-256 bit encryption • Quick and easy installation. No setup fees or contracts. • Free 30-day trial • Free training and 24/7 support