Textology Description
Text-enablement of existing landlines, including toll-free and not-toll-free numbers, is possible. Auto replies, such as "we're currently closed and will get back with you", and quick replies based upon standard, pre-written customer responses are supported. You can assign a conversation either to an agent group, or to another individual. It supports both one-on-1 conversations and one-to many messages sent to a list of customers. You can forward messages to your email inbox or mobile messaging app.
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• A fully integrated customer support suite to meet all of your customer support, contact center, lead generation, and help desk needs.
• All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email/ticket management, and VoIP call management, yet your team will receive one streamlined communication history.
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>> Manage one main number or multiple lines.
>> Send bulk or one-to-one texts to a group.
>> Compatible with local or toll-free numbers
>> Personalized responses based upon visitor responses.
>> More effective than forms when it comes to capturing leads
>> Send an email to your human staff.
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ITmanager.net offers the best enterprise server and network management service. Monitor and manage your critical IT servers anywhere. Supported across all desktops, Apple Watch and devices. ITmanager.net allows you to manage Windows Exchange servers on any mobile or desktop device. You can also add or remove email address from distribution groups and mailboxes. You can also change the user mailbox and view mailbox sizes. You can also set send, receive, and warning quotas. You can also disable or enable both the out-of office auto-reply as well as message forwarding. You can also view message queues and remove messages with NDRs.
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Pricing
Pricing Starts At:
$78 per month
Integrations
No Integrations at this time
Company Details
Company:
Textology
Year Founded:
2015
Headquarters:
United States
Website:
www.textology.co
Media
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Product Details
Platforms
SaaS
Type of Training
Live Online
Customer Support
Phone Support
Online
Textology Features and Options
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