Textline Description
Textline serves as a dynamic business messaging platform tailored for contemporary customer support and sales teams. Utilizing business texting provides a rapid, approachable, and convenient way to communicate, making customers feel appreciated and acknowledged. Enhance customer experiences and foster deeper relationships with your clientele. It's clear that customers prefer to text you, so eliminate the waiting times and allow them to reach out anytime and from any location. Our platform facilitates direct, interactive communication, even when managing a high volume of inquiries simultaneously. Recognizing that customer support is a collaborative effort, we designed our platform to promote teamwork and enable your staff to perform at their best. Textline organizes all your conversations and customer data in a single location, allowing you to oversee your team’s activities, streamline processes, and track advancements. Simply set up your phone number and customize your workspace to initiate genuine conversations with numerous customers. By utilizing tools and features crafted for effective collaboration, you can work more efficiently and effectively serve your audience.
Textline Alternatives
Twilio Messaging
Twilio's Messaging API is an essential tool for businesses looking to integrate messaging capabilities into their applications with ease. It provides a reliable RESTful API that facilitates the sending and receiving of SMS, MMS, and WhatsApp messages on a global scale. This API allows businesses to automate and scale their communications, ensuring that messages reach customers through their preferred channels. With support for various sender types, such as long codes, short codes, toll-free numbers, and alphanumeric sender IDs, Twilio offers flexibility in message delivery. The Messaging Services feature further enhances this by enabling the grouping of global senders and intelligent sending, which automates sender selection and manages compliance regulations. Additionally, the API supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with customers. Twilio's comprehensive documentation, sandbox testing, and robust support empower businesses to create efficient, scalable, and compliant messaging solutions that enhance customer engagement and drive conversions.
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TextUs
TextUs is the best text messaging service provider for businesses looking to have real-time conversations, with candidates, leads, employees, and customers. Text messaging is one the most engaging and engaging ways to communicate directly with customers, candidates for jobs, employees, and leads. Two-way, 1:1 messaging encourages engagement and response. Teams get 10x more responses to text messages than email and phone. Business text messaging is now a viable medium of communication that is more effective than traditional media. TextUs is designed to look like the familiar SMS Inbox. It allows users to manage contacts, conversations, campaigns, and other information. You can use the TextUs web application from your desktop or the Chrome extension to your CRM or ATS. Use the mobile app to send and respond on-the-go.
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Text Request
Text Request is a business messaging platform that ignites customer engagement. We have created simple-to-use messaging solutions for your everyday communication issues. This allows you to cut through the noise and connect with customers wherever you are. Text Request can scale with you from one person to managing a few conversations to thousands of employees sending millions in messages to custom solutions built on the API. Our website provides information about how we can help busy business leaders with conversational messaging and customer engagement.
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Community.com
Community is a trusted conversational marketing channel that connects Leaders--entrepreneurs, small businesses, media companies, and brands--to their Members, all via SMS text messaging.
Community has witnessed more than 3 billion text exchanges between its Leaders, and their Members. Clickthrough rates were 59% and 95% respectively.
Texting with your audience can translate into action, impact and brand loyalty. Why? Why?
You can send anything you can in a text message through Community. You can share photos, videos and audio notes. You can segment by age, location, interests, and many other features.
Learn why thousands of entrepreneurs, small businesses, artists, and brands use Community for texting with their audience. Get your number now.
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Pricing
Pricing Starts At:
$59.97 per month
Pricing Information:
Limited: $59.97 per month
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Standard: $89.97 per month
Pro: $249.95 per month
Plus additional usage fees
Free Trial:
Yes
Integrations
Company Details
Company:
Textline
Year Founded:
2016
Headquarters:
United States
Website:
textline.com
Media
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Product Details
Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Webinars
In Person
Customer Support
Business Hours
Textline Features and Options
SMS Marketing Software
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Customer Service Software
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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