Best Tencent Instant Messaging Alternatives in 2025
Find the top alternatives to Tencent Instant Messaging currently available. Compare ratings, reviews, pricing, and features of Tencent Instant Messaging alternatives in 2025. Slashdot lists the best Tencent Instant Messaging alternatives on the market that offer competing products that are similar to Tencent Instant Messaging. Sort through Tencent Instant Messaging alternatives below to make the best choice for your needs
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3CX
1,089 Ratings3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution. -
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RingCentral RingEX
RingCentral
2,912 RatingsRingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications. -
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Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, flexible, work-from anywhere solution for today's mobile entrepreneurs and growing businesses. Phone.com offers advanced business phone features that your growing business requires to serve customers professionally and effectively. Advanced call handling options can enhance your company's image. Mobility features allow you to stay connected with customers, colleagues, and partners from anywhere, anytime.
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VirtualPBX
136 RatingsAt VirtualPBX, we offer a comprehensive suite of communication solutions tailored specifically for businesses like yours. This includes our versatile business phone plans, which are designed to be both flexible and scalable, allowing you to customize features such as call routing, voicemail, and conferencing to meet your organization's unique needs. With our contact center solutions, we empower you to enhance your customer service and support efforts through features like interactive voice response (IVR), call queuing, and real-time monitoring. Additionally, our business texting service enables convenient communication with both customers and colleagues via SMS. And if you're looking to transition from traditional analog phone systems, our Airdial Pots replacement solutions offer a seamless move to modern, cloud-based alternatives. Overall, at VirtualPBX, we're dedicated to equipping businesses like yours with the necessary tools to streamline communication, improve customer service, and enhance overall productivity. Get a free demo today! -
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CM.com
CM.com
$0/month Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions -
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LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.
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Infinite Connect
Infinite Connect
$22.50 per monthAll your business operations can be managed remotely from one platform. You can improve productivity and simplify communications with reliable voice and video, fax, messaging, conferencing, and fax in the cloud. Flexible, unified cloud communications and contact centre services for small and medium-sized businesses. You can customize your settings and capabilities to make your conference calls work as you wish. You can have up to 100 people on your conference call. Our VoIP phone system or hosted PBX replaces your traditional small business phone system. It uses your broadband connection to make communication easier. You can easily share your desktop and broadcast HD video to any size meeting, large or small, as well as teleconferencing. No downloads required. You can send and receive SMS and MMS text messages online. You can also manage internet faxing right from your dashboard. Infinite offers the most current VoIP phones that are fully configured and ready to use. You just need to turn on your phone and get started talking. -
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Your multi-channel communications platform that engages employees on desktop, mobile, and digital signage. SnapComms platform will deliver your messages, whether you need to communicate information quickly, increase employee engagement, or make behavioral changes. High-impact, visual internal communications tools bypass email completely, delivering the results you need without adding to information-overload. Reach all employees, no matter where they are or what device they are using. Desktop Alerts are digital pop-up notifications sent directly to employees' desktops and mobile screens. They are guaranteed to reach 100% of their readers. High-priority messages are displayed above all other applications. This allows employees to pay attention and drives response. Desktop Alerts are best for sending urgent messages to staff such as breaking news or important employee communications.
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QuickBlox
QuickBlox
$99 per monthQuickBlox chat API & SDK allows you to create your own messenger that supports video calling and chat. QuickBlox offers instant messaging APIs that allow chat and calling functionality for any Android, iOS, and Web application. All the features you need to create a great messaging app. WebRTC allows for high quality group and one-to-one calling. Flexible data and file storage to complement your messaging. Real-time notifications and alerts make it easy to integrate your business processes. All file types can be shared and linked (images, audio and video, as well as docs and other file formats). QuickBlox messaging API is used by over 30,000 software developers worldwide. QuickBlox is a HIPAA compliant chat solution that is trusted by healthcare businesses around the world. We serve many customers, from large corporations that store millions of records regarding healthcare and insurance to startups who entrust their telemedicine communications to us. -
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CometChat
CometChat
$109.00/month CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards. Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface. Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or unblocking users, video broadcasting and voice notes. Pricing of the product is based on monthly active users and support is extended via email and phone. -
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The next-generation collaboration suite. All your chats and meetings, docs, emails, and calendars in one place. Lark has been chosen by these organisations as their all-in-one collaboration tool. You can meet up to 300 people. You can share files to your heart's delight. Keep your organisational knowledge. Support for more than 100 languages Your work is shaped by what tools you use, according to Lark. Lark integrates messaging and video conferencing with schedule management, collaboration documents, cloud storage, email, workflow applications, and document management to create a seamless collaboration experience across all devices. Lark Messenger is the hub of your team's communication. It has multiple features to reduce distractions, and focuses on providing full context to team members. Lark's cloud management and creation capabilities allow you to centralize your ideas and productivity. To bring your ideas to life, you can collaborate seamlessly with any member of your organization. Everything is automatically saved to the cloud.
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MirrorFly
CONTUS TECH
$299 per month 47 RatingsMirrorFly is a custom CPaaS provider powering businesses and enterprises with real-time communication, such as instant messaging, voice calls, and video conferencing through Chat APIs and SDKs. Regardless of the use case, tech stack, and devices, MirrorFly supports brands across the world to build their own chat platform with complete customization and zero limitations. MirrorFly’s Key CPaaS Benefits: ✅ Host on Your Own Server ✅Unlimited Customization ✅ Complete Data in Your Hand ✅ 1000+ Features ✅ Custom Security (Gmail, Phone, BioMetric, etc) ✅ Upload Enlarged Files (3+ GB) ✅ Mulit-tenant Server ✅ Scale 1+ Billion Concurrent Users ✅ Free Migration & Integration ✅ Hire Your Own Dedicated Team -
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ZEGOCLOUD
ZEGOCLOUD
$0.59 per 1000 minutesZEGOCLOUD's communication APIs allow you to embed engaging voice, video and in-app chat experiences within your apps. Start with just 4 lines of code. You can then add more features to your interactions. Our SDKs for voice, video, or in-app chat enable you to create the communication features that your users need to communicate, share, and interact with one another anywhere, anytime. A rich collection of add-ons can help you to improve the user experience and increase the emotional responsiveness of your avatars, AI-powered videos effects, whiteboards, etc. Our powerful monitoring and analytics tools allow you to monitor the quality of communications and gain insight into your users' experience. This will enable you to quickly respond to any issues and improve your services. ZEGOCLOUD's social tools allow you to create 1-on-1 and group video chats, live audio rooms, social live streaming, and live audio rooms in your apps. This will help your users connect and have fun. -
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ConnectyCube
ConnectyCube
$39 per monthConnectyCube, a cloud-based collaboration and communication platform, offers a variety of real-time communication services and tools to developers and businesses. It offers SDKs for different platforms, such as Flutter, JavaScript and NativeScript for React Native and NativeScript for Cordova and Angular for iOS and Android. This makes it easier for developers and designers to integrate features like real-time chats, video chats, push notifications, user authentication, writeboards, chatbots, meeting recordings and other communication tools into their apps. You can focus on developing your app. Add WhatsApp-like messaging, videocalling and other features to your iOS, Android and Web application to make them more user-friendly and competitive. Give your audience the chance to stay in touch with friends, meet people, discuss events, news and more. -
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Apphitect
Apphitect
Seamless integration of In-app Messaging SDK & ChatAPI for Mobile & Web Apps. Multi-faceted chat API and messaging SDK that allows you to create instant messaging apps that allow for real-time communication using a native chat experience. Unified messaging API and chat SDK integration allow you to enhance real-time communication by integrating with a variety of collaboration utilities in your Instant messaging app. Third party integrations can be easily integrated into the messaging SDK to extend the chat APIs functionality. Rich UX, voice and video call integration, Native SMS SDK support, multimedia sharing, and more. Custom-built personal chat apps. Built social chat apps and network communities with real-time instant messaging. Apphitect instant messaging allows you to create hangouts in addition to one-on-one chats. Group chats add life to mundane chat conversations. -
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NetSfere
Infinite Convergence
$7 per user per monthNetSfere, the most trusted enterprise mobile messaging service, provides all preferred communication methods - voice, video, text - all in one encrypted platform. NetSfere offers industry-leading security and messaging capabilities. This includes global cloud-based service availability and device-to-device encryption. Location-based features and administrative controls. NetSfere also complies with regulatory requirements such as the Health Insurance Portability and Accountability Act, General Data Protection Regulation (GDPR), Sarbanes Oxley and other. NetSfere's next generation approach is designed to address the industry-specific issues your company faces. It allows employees to securely communicate business information in real time via a user-friendly web interface or mobile messaging app. -
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maaiiconnect
M800
Freemaaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights. -
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ApiRTC
Apizee
$71 per monthApiRTC is a library that allows developers to integrate real-time communication (chat, audio and video) into a website or mobile application. The WebRTC technology is used behind the scenes. This means that media flows are encrypted and exchanged peer-to-peer whenever possible. A media relay (TURN server), may be needed in other cases. ApiRTC, the entry point to our platform, will manage all connection establishments including user presence and media establishment. ApiRTC library comes in a variety of formats depending on the integration you require. It can be used for web and hybrid apps based Javascript or native iOS and Android applications. Apizee solutions for audio and video communications are based upon the WebRTC standard. This technology is rapidly becoming compatible with Internet browsers. This choice allows for audio/video streaming solutions to be available in all PC, tablet, and smartphone environments. -
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EnableX Communications APIs
vCloudx
6 RatingsEnableX makes it easy to integrate real-time communications into applications or workflows. It was designed and developed for Service Providers and Systems Integrators. It provides a robust, scalable, secure communications platform without the complexity and maintenance of maintaining the network infrastructure. Developers can quickly customise and embed all of the communication functions, such as voice, video, and SMS, into existing applications, workflows, and systems by simply using EnableX's extensive sets of programmable SDKs and APIs. Businesses can communicate with customers worldwide using the Virtual Number services, as well as advanced features like AI and NLP. -
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8x8 APIs
8x8
With SMS, Chat Apps and Voice APIs, you can create more engaging customer experiences at large scale. It is easy to automate notifications using industry standard APIs. Expertise is available 24/7 to ensure you have the support you need. Our global, carrier-grade platform ensures reliable delivery. With coverage in 190 countries and 130 network operators, you can reach your customers from anywhere. You can reach your customers from anywhere with notifications, reminders, passwords, alerts, and one-time passwords. With one API, you can send messages to multiple platforms and customers. All it takes to get live support is a click of a button. This API allows you to convert text to speech to create personalized, private messages on a large scale. The Campaign Manager allows you to instantly send SMS campaigns without the need for an API. Access the online portal, upload your contacts, and get started communicating. -
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Iotum
iotum
iotum's cloud-based voice solutions and video solutions can enhance your platform. Using the communication method that your customers prefer will help you strengthen customer relationships. With iotum's SDK and API solutions, you can engage with your audience on any platform and from anywhere. Iotum uses the VP9 SVC codec, which is the most advanced in video technology. It uses less bandwidth to achieve the same high-quality video quality and can maintain better video quality even under difficult internet conditions. Iotum's media servers are distributed around the world and use global low latency. This ensures that all participants have clear connections no matter where they may be. Iotum provides collaboration features such an annotation, whiteboards and laser pointers, as well as instant chat a la carte, so your developers don’t have to build it in-house. -
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Qiscus
Qiscus
$50 per monthQiscus allows you to engage your customers through 20+ channels from one platform. It also gives you the best customer experience. Our features allow you to convert leads, manage complaints, and market products. Multiple channels can be integrated into one dashboard: WhatsApp, Facebook and Instagram, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, among others. You can add a chat widget to your website or mobile apps. Get complete analytics about your customers, agents and channels. Integrate with other systems to automate and scale. Qiscus' solutions have been used by thousands of businesses to win over millions of customers. Maximize customer trust at every stage of their journey. Reduce lead leakages and slow response. Your customers will be able to connect with you on one platform. You can also manage their profiles through CRM. Answer questions, introduce your product, and segment customers with CRM and tag. Multichannel inbox provides structured and efficient support. -
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Digital Samba
Digital Samba
€0.004 8 RatingsDigital Samba is a video conferencing solution that uses innovative features and technology to fulfil its customers' communication and collaboration needs. Clients use the platform for daily business meetings, webinars, online learning, application development, etc. The platform is the result of 19 years of experience at the forefront of the video conferencing space. This experience has helped create a feature-rich platform ready to adapt to changing technologies and workplace practices. Digital Samba's customers include world-renowned companies like McDonald's, Deloitte, Ferrari, Raiffeisen Centrobank, American Express and more. Thanks to the Digital Samba Embedded SDK, you’ll be able to integrate and control a full video conference experience inside your application by simply copy-pasting a few lines of JavaScript code. -
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ReFrame Engage
WSD Digital
Advanced conversational intelligence to provide unparalleled customer experience. Advanced conversational intelligence for a superior customer experience. The solution empowers employees to deliver efficiently from anywhere, anytime, using any mobile device. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service. -
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*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.
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thinQ
Commio
$500thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc. -
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ChatCamp
ChatCamp
$199 per monthRealtime Chat SDK & Messaging API for Apps & Websites. ChatCamp platform allows you to integrate in-app messaging into your mobile apps and websites. Product architecture for scaling infrastructure on the move. This system is perfect for managing thousands of users at once. To provide the best service, we use the Google Cloud Platform's world-class infrastructure. To ensure data security and privacy, we follow industry best practices. You should be focusing on building your application. There's no need to worry about creating chat from scratch. We've got you covered. To build a fully functional chat app, you can use our chat SDK or messaging API. Android, iOS, Javascript, and Platform API. -
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Chat in real time to build community and increase popularity. Websites don't have to worry about setting up a chat server with iFlyChat. The hosting and setup of the chat system will be handled by iFlyChat server. Our onCloud technology allows for faster chats with all users. Use public and private rooms to interact with customers and users of your website. Chat and browsing can be done simultaneously. You can make your chat more spacious and interactive by embedding it on a page. CSS is fully customizable.
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Innoinstant
Innocrux
1 RatingInnoinstant provides a customized communication solution that can be used across all platforms and devices. Establish a white-labeled communication app for reliability, security, and scaling. You can create custom APIs and SDKs to ensure real-time communication in any industry or use case. 100% customizations allow for lag-free virtual classrooms and secure financial transactions. Interactive video and text chats are also possible on live streams. Gaming, E-Commerce and dating are all possible. Industry-standard security, encryption and signal protocol. Secure and protect user communications with end-to-end encryption. Our SDKs and APIs are powerful tools that enable effective communication via chat, voice, or video. Communication is easy with file sharing, screen recording and robust payment gateway. You can also make unlimited calls and translate words into business. The application development process is completely customized to meet the needs of every industry and works on any device or platform. -
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Quiq
Quiq
$250 per monthQuiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents. -
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Azure Communication Services
Microsoft
Microsoft Teams offers the same secure platform that allows you to create rich communication experiences. Azure Communication Services provides rich communication APIs for all your applications on any device, on any platform. It uses the same reliable, secure infrastructure that powers Microsoft Teams. A fully managed communication platform that allows you to reach customers from anywhere. You can deliver video, voice, chat, or text messaging experiences wherever your customers are - on your apps, websites, or mobile platforms. Trusted by millions of users every day, use a reliable global platform. Use the most secure and reliable cloud to reach more users without compromising security. Connect users via web and mobile apps. Flexible SDKs and APIs allow you to add communications workflows to your applications. These APIs are available for all platforms and languages, including JavaScript, Android, Web,.NET and Web. You can benefit from a global network with low latency that scales automatically to meet your needs. Chat and calling are reliable for enterprise-grade calls. -
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KANDY
Ribbon
You are competing with new market entrants in the battle for enterprise customers. These market entrants are using cloud-based communication platforms with APIs to offer communication services to Enterprises with the promise to improve customer engagement. Kandy's market-leading white-label CPaaS is more than just programmable APIs. It also includes prepackaged applications called Kandy Wrappers. This marketplace and ecosystem allows you to create vertical market applications. You can also overlay existing UCaaS and SIP environments with our Kandy Link WebRTC gateway. Embedded Communications allows sales to make calls directly from a CRM app, doctors can video-call patients from the EHR system and share X-rays, scans, and other information in real time, and students can check tutor availability and initiate a session on-demand. All this in high-definition voice and video, integrating presence, messaging and collaboration. -
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Ringover
Ringover
$44.00/month/ user Since 2005, ingover Group has been a European SaaS publisher and telephone operator. It is a true expert in business telecoms and has been offering Ringover since early 2018, a voice-video-chat-sms and call centre communication solution, 100% Cloud, to 10,000 users. Ringover integrates with business apps and provides real-time statistics. This makes it easy to manage business communications in just few clicks. Our keys: End-to-end technological expertise, an easy-to-use interface, and support at every stage. Ringover makes it possible to communicate with your business from anywhere in the world using smartphones or PCs. All you need is an internet connection. -
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Dolby.io
Dolby
$0.0025 per minuteDolby.io, a cloud-based audio, voice and video API platform, is used to transform media and communication applications. To provide a premium user experience, integrate HD audio and HD video into your applications. You can improve the quality of your media by adding a few lines to your code. The tedious, manual, and expensive process of processing audio can be eliminated. Get insights into the audio's make-up and quality without ever having to listen. The API platform to transform media and communications. Every piece of content, every interaction, can be enhanced in real-time. We have the tools to help you solve audio/video quality problems, find data-driven content insights, and provide seamless communications for your customers. A set of APIs is designed to help users communicate, collaborate, succeed, and build everything they need. You can upgrade your media with simple, intelligent APIs. -
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Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place. -
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#1 Global Cloud Communication Platform & Collaboration Software for Enterprises. Fuze simplifies the complex task of managing your on-premises communication systems. Fuze offers superior voice quality and uptime via unmetered calling to more than 110 countries with over 50 operators, making it an ideal choice for businesses with a global footprint. We have more than 10 years experience working with customers all over the world and can help you create a roadmap to maximize your Fuze deployment. All-in-one software that seamlessly works across all devices and locations, providing a complete view of usage, engagement, productivity, and productivity throughout the organization. Modernize your communications with the #1 global platform for unified voice and HD video calling and conference, integrated chat, content sharing, contact center, and conferencing.
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teli Messaging
Commio
Commio's teli’sMessaging API platform allows you to send any type of notification, alert, or text campaign instantly. We handle everything, from campaign registration to message transmission, including long codes and toll-free SMS/MMS. To get your content faster, send millions of messages via major gateways. You can also rely on our messaging delivery notification and diagnostic tools to keep your critical communications flowing. Our messaging experts can help you make your vision a reality. Your use case is unique, so don't settle for generic messaging APIs. We will help you to design your solution and work with each other one-on-one to make it a reality. One-size-fits all is not the best way to go for business-critical messaging. Our SMS/MMS APIs allow you to embed programmable messaging in any platform or application. We can help you send more SMS messages faster, thanks to our enterprise scale. -
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Omnicus
Omnicus
All interactions and channels within the contact center can be handled by one routing application. Not seven, five, or three solutions, but one to manage voice, chat, email and social media interactions. Avoid having multiple agents working on the same customer via different channels and giving two different answers. Every touchpoint and the contact center are connected. Your agents will seamlessly move between channels and your customers won't notice any difference in service quality. Customers can communicate their needs in plain English to the system, without having to use a touch-tone menu. Let us help you create a self-service IVR system for your customers. You can access all information from one dashboard. -
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Pypestream
Pypestream
Your call center will be obsolete. With all-in-one cloud messaging, transform your enterprise into a conversational powerhouse. Customer care that is always available. Your customers have a 24/7 portal to your business. Secure Transactional Messaging: Provide rich, dynamic experiences that respect data privacy and help users resolve issues. Full-Stack Platform - Leverage automation and conversational analytics to empower agents, self-service, and agent escalations. AI Deployment Mastery - "Conversationalize your brand" and increase customer satisfaction through elite UX. No more AI pilots going nowhere, no more science projects. Customers of Pypestream achieve amazing ROI. It's innovation with a proven business effect. Coronavirus has left you short of staff. It's time for Pypestream's COVID-19 customer service starter packs to go to work. -
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MOCEAN
MOCEAN
Your customers will be delighted, informed, and reassured by the information they need, no matter where or when they need it. This includes your app. You can reach your customer via SMS or Telegram, without having to manage multiple APIs. Leveraging the network allows customers and your team to communicate at a lower cost. Multimedia messaging - photo and video, audio, location, and location - can be used to intrigue customers. It is a great way to validate new customers or accounts for your website. You won't be charged if customers verify your customer. It has spam protection, which protects you from spam. -
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Alcatel-Lucent Rainbow
Alcatel-Lucent
Rainbow business communication solutions provide user-friendly collaboration tools, from voice to video. They connect people, machines and processes. Rainbow is a cloud-based enterprise communication platform that was developed in Europe. Services are delivered from secure data centers around the world. Rainbow can be deployed from the cloud, hybrid, or on-premises depending on your requirements. Open architecture and rich-telephony support allow you to connect your existing telephony system, and integrate Rainbow into business processes and other SaaS products. Do you need a fully-encapsulated environment that is hosted on-premises or in a private server center of your choice? Or do you prefer to use the cloud, but keep your investments on-premises and add collaboration features on top of your existing system? Rainbow can help you no matter what choice you make. Join audio and video meetings with up 120 participants, and up to 12 simultaneous streams. -
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iVision Mobile
iVision Mobile
$59 per monthiVision Mobile's SMS Marketing Software is free of long-term contracts. You can easily upgrade or downgrade your plan based on your messaging requirements. Our team offers hands-on support to all users, regardless what plan they have, unlike other messaging platforms that charge more. Let us show you how true customer support looks like. Our mobile marketing and communication platform is packed with features but easy to use for any business owner. Multiple LA-based clothing shops have used text messaging communications to increase sales and retain customers. You can manage multiple levels of user access with customizable menus that allow you to restrict the functionality according to the role of the user within your organization. -
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Acrobits
Acrobits
$120 per monthCloud Softphone collaboration suite will revolutionize the way you communicate. Create and customize a white-label UCaaS system. Cloud Softphone lets you choose from over 100 premium communication features. You can communicate more easily, no matter where you are. Instant communications are a way to embrace the modern workplace. Your teams will have a powerful tool that combines all the essential business phone features with industry-leading UCaaS. This will create a single collaborative experience. Push notifications keep your customers informed and reduce battery drain. File transfer can improve your platform's communication capabilities. Allow your users to send and receive all types of files. Codecs that maximize call quality will allow you to add high-quality video and call capabilities to your app. -
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PaaSoo
PaaSoo
€0.01 per messagePaaSoo Global SMS & Voice, direct connections with telecom carriers, global reach to over 200 countries Global reach to 200 countries, high delivery rates, and real-time responses. You can send engaging messages with multimedia content using the PaaSoo MMS API. An excellent failover solution to increase user acquisition rates, with global reach to more than 200 nations. Our customers receive a free API, which allows them to filter invalid phone numbers and save money. A simple application that is integrated into the customer dashboard. This allows customers to send bulk SMS messages without any technical development. Our intelligent algorithm automatically chooses the most reliable route for your SMS traffic. You can also request us to create a custom routing plan to suit your needs. With our API, you can see the current roaming and network status of a number. -
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Plivo Communications Platform is a Cloud API Platform as well as a Global Carrier Services Provider. It offers high-quality cloud communications at an affordable price. Plivo Communications Platform allows users to make phone and SMS calls to all countries. It also allows them to buy local numbers in 55 countries. Plivo Communications Platform offers free tech support that is available 24/7. Experts are happy to help customers with any issues.
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Inteliquent
Inteliquent
We are your trusted communications partner and have the best solutions to support your business. We are the only provider you will ever need, thanks to our largest and most scalable network platform. Inteliquent's flexible cloud communications platform offers the best solutions for expanding your business. Our nationwide network of phone numbers is the best, and it serves as the foundation for all your communication services, from voice, messaging, and fax to a customized solution of your choice. Our services are supported by our robust APIs that will support your growth at all scales. We want your business be extraordinary. We will work with you to create a solution using our cloud communications platform, endto-end support teams, customer tools, and other tools to maximize efficiencies. -
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Wimi has been helping teams win more opportunities for nearly ten years. It is the European leader for project management and online collaboration software. Wimi is a suite of tools that helps businesses stay in sync, increase team productivity, improve collaboration, and protect critical data. Top features include unified workspaces and a drive solution, team communication. File sharing, task management, file management, project calendar, video/audio calling, reporting, access rights management. Wimi adheres to the highest industry standards in security, including encryption and multi-factor authentification. Wimi is used by 55,000 companies every day. Start your 14-day free trial today!
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Pareteum Experience Cloud
Pareteum
Pareteum Experience Cloud is a single-source cloud communications platform that offers unlimited scale and control for the creation, management and creation of mobile communications via APIs and the largest unified global network. This comprehensive suite of mobile solutions allows you to launch customized cellular service offerings for your employees, consumers, and other organizations. Intelligent network selection ensures that your customers, devices, and employees are connected to the world's largest Wi-Fi network. This allows you to provide the best possible user experience. A range of messaging solutions that will help you stay connected to your customers and employees through personalized communication strategies. You can leverage a variety of customer engagement solutions to differentiate yourself, increase customer loyalty, and drive sales. Our mobile service suite is compliant with industry-standard telecom protocols and integrates seamlessly. -
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JOONTO
Joonto
$4.99 per user per monthYour office phone system is gone. The office phone system is now a glorified phone forwarding device, sending office calls directly to users' mobile phones. This begs the question: Why do we still need office phones and company telephone lines? JOONTO is unique in its approach to the entire virtual phone platform. JOONTO does not create third-party apps that are cumbersome and rarely used by field reps. Instead, it brings all the power of every office phone system feature directly into your users' native mobile phones and text messaging application. JOONTO converts all mobile phones owned by your employees and mobile workforce into a fully-functional, scalable phone system. JOONTO lets you use your mobile device as your primary office phone, regardless of whether you are traveling, a road warrior or simply telecommuting. -
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VoIPstudio is a professional-grade VoIP phone service available at consumer-level pricing. It offers the quality and security guarantees that business customers demand while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omnichannel customer support service. VoIPstudio has been optimized to be multisite, multi-country, and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable and suitable for single users and companies with hundreds of extensions. Our customers include media organizations, call centers, software providers, weather organizations, and more. Our solution provides flexible capacity, allowing customers to add or remove users as required. It means they do not pay for redundant capacity, while it has been future-proofed to handle spikes in traffic volumes. We offer more than 40 advanced services and features in all our plans, including number portability, call recording, conference calling, internet failover protection, interactive voice responses, call parking, video calls, video conferencing, and much more!