Alternatives to Tencent Instant Messaging

3CX is an open-standards, software-based IP PBX that provides complete Unified Communications right out of the box. 3CX is suitable for all industries and sizes. It can provide everything you need, from mobility and status to advanced call center features and more, at a fraction the cost. 3CX is ideal for remote companies and includes mobile apps, video conference, and website live chat. The installation, management, and maintenance of the PBX are so simple that you can easily manage it yourself, on your own appliance, server, or on a cloud-based platform. You can also choose to have it hosted on 3CX for an easy solution.

RingCentral RingEX, a powerful cloud-based telephone system, helps optimize your business communication. RingCentral RingEX provides enterprise-grade communication tools, including voice, fax and text, as well as BYOD (bring your own device) capability. This allows you to work wherever and however you choose. RingCentral RingEX's core features include auto-recording and conferencing as well as unlimited long-distance calling and local calls. RingCentral RingEX can be customized to suit your needs by configuring call management features such as call forwarding, message alerts and missed-call notifications.

Voice. Text. Video. Fax. Conferencing. Collaboration. Phone.com is the modern, flexible, work-from anywhere solution for today's mobile entrepreneurs and growing businesses. Phone.com offers advanced business phone features that your growing business requires to serve customers professionally and effectively. Advanced call handling options can enhance your company's image. Mobility features allow you to stay connected with customers, colleagues, and partners from anywhere, anytime.

Mobile communication and payment solutions. Combine messaging channels such as WhatsApp with innovative payments to create Conversational Commerce. We help companies communicate. Our customers use voice, SMS, Voice, and the most popular chat apps, WhatsApp, Apple Business Chat, Google RCS, and WhatsApp. Let the AI bot handle the talking and start a conversation in the channel that your customers prefer. To increase conversions, integrate commerce into the conversation. CM.com is a payment service provider licensed by Apple Pay, Google Pay and WeChat Pay. It offers a variety of options for all channels with Apple Pay and Google Pay as well as Credit Cards and local payments such as Bancontact and Bancontact. CM.com also offers a ticketing platform that helps museums, stadiums and festivals sell and manage any type or ticket. The Customer Data Platform allows you to market on a personal level. Identity and esign solutions ensure authentication in all transactions

LiveAgent provides a complete help desk and live chat platform that simplifies customer interactions by integrating them into a hybrid ticketing system, ensuring easy management and accessibility. It combines a universal inbox, real-time live chat, a self-operating AI chatbot, a built-in call center, and a comprehensive customer self-service portal. Packed with features like sophisticated automation rules, tags, and more than 200 integrations, LiveAgent offers robust customer service software for companies of all sizes. Known for having the fastest chat widget on the market, LiveAgent has supported over 150 million end users worldwide, including notable companies like BMW, Yamaha, Huawei, and Oxford University. Join the growing number of satisfied LiveAgent users delivering exceptional customer service. Start your free 30-day trial today—no credit card required.

Arena is an all-in-one digital engagement platform that empowers organizations to build AI-driven communities directly on their websites and mobile apps. It offers a suite of interactive tools including live blogs, group chats, AI-powered chatbots, and automated content feeds to foster real-time audience interaction. The platform serves key industries like publishers, media, sports, entertainment, and e-commerce by driving traffic, increasing user engagement, generating leads, and monetizing audiences through integrated advertising. Arena’s advanced analytics provide detailed insights into user behavior and campaign performance, while its flexible visual customization ensures brand consistency. The platform emphasizes privacy, data rights, and GDPR compliance, offering scalable technology suitable for events with millions of users. Arena’s intuitive dashboard and no-code setup allow teams to launch and manage communities without extensive technical expertise. With 24/7 customer support and robust security, Arena delivers a seamless user and admin experience. Many leading brands trust Arena to boost engagement and deepen customer relationships.

Your multi-channel communications platform that engages employees on desktop, mobile, and digital signage. SnapComms platform will deliver your messages, whether you need to communicate information quickly, increase employee engagement, or make behavioral changes. High-impact, visual internal communications tools bypass email completely, delivering the results you need without adding to information-overload. Reach all employees, no matter where they are or what device they are using. Desktop Alerts are digital pop-up notifications sent directly to employees' desktops and mobile screens. They are guaranteed to reach 100% of their readers. High-priority messages are displayed above all other applications. This allows employees to pay attention and drives response. Desktop Alerts are best for sending urgent messages to staff such as breaking news or important employee communications.

GoTo Connect gives your business a professional boost. GoTo Connect is a cloud-based, feature-rich, business phone system that helps thousands of companies in all industries and sizes to improve their communications and achieve greater success. GoTo Connect Hosted VoIP provides a wide range of features that can replace legacy landline phones such as unlimited voicemail boxes and auto attendants.

All your business operations can be managed remotely from one platform. You can improve productivity and simplify communications with reliable voice and video, fax, messaging, conferencing, and fax in the cloud. Flexible, unified cloud communications and contact centre services for small and medium-sized businesses. You can customize your settings and capabilities to make your conference calls work as you wish. You can have up to 100 people on your conference call. Our VoIP phone system or hosted PBX replaces your traditional small business phone system. It uses your broadband connection to make communication easier. You can easily share your desktop and broadcast HD video to any size meeting, large or small, as well as teleconferencing. No downloads required. You can send and receive SMS and MMS text messages online. You can also manage internet faxing right from your dashboard. Infinite offers the most current VoIP phones that are fully configured and ready to use. You just need to turn on your phone and get started talking.

CometChat is a live chat platform that allows users to collaborate and connect with customers. Developed with API and Chat SDK, CometChat can be deployed on-premise and cloud. The solution enables users to video, text and voice chat with the customers, share pictures via broadcast videos, play games and use whiteboards. Primary features of CometChat include WebRTC, file sharing, screen sharing, real-time language translation, customization for layouts, languages and colors, typing indicators, last-seen notifications, read receipts, emojis and stickers. The platform also allows users to switch from text chatting to a video chatting interface. Additional services of CometChat include broadcast messages, guest login support, earlier messages, blocking or unblocking users, video broadcasting and voice notes. Pricing of the product is based on monthly active users and support is extended via email and phone.

Nextiva combines AI, automation, and omnichannel communication into a single platform that transforms customer experience. It empowers businesses to meet customers on their preferred channels—voice, SMS, email, chat, social, or video—while providing teams with a unified interface to manage interactions. The platform’s customer journey orchestration engine delivers real-time actionable insights, allowing companies to anticipate needs and automate key workflows. With AI-driven automation, organizations can increase self-service containment, reduce costs per interaction, and improve resolution rates. Nextiva is also designed to enhance workforce engagement with tools that prevent agent fatigue, streamline collaboration, and boost retention. Its open architecture and REST API foundation ensure scalability, security, and compliance, even in hybrid or regulated environments. Recognized by TrustRadius, G2, and Gartner, Nextiva has become a top choice for organizations seeking both innovation and reliability. By consolidating technology and reducing IT overhead, businesses maximize ROI while unlocking better customer outcomes.

MirrorFly is a custom CPaaS provider powering businesses and enterprises with real-time communication, such as instant messaging, voice calls, and video conferencing through Chat APIs and SDKs. Regardless of the use case, tech stack, and devices, MirrorFly supports brands across the world to build their own chat platform with complete customization and zero limitations. MirrorFly’s Key CPaaS Benefits: ✅ Host on Your Own Server ✅Unlimited Customization ✅ Complete Data in Your Hand ✅ 1000+ Features ✅ Custom Security (Gmail, Phone, BioMetric, etc) ✅ Upload Enlarged Files (3+ GB) ✅ Mulit-tenant Server ✅ Scale 1+ Billion Concurrent Users ✅ Free Migration & Integration ✅ Hire Your Own Dedicated Team

Create your own messaging platform complete with chat and video call capabilities in just a few minutes by utilizing the QuickBlox chat API and SDK. QuickBlox offers an instant messaging API that seamlessly integrates chat and calling features into any application, whether it be for Android, iOS, or the web. It encompasses all the essential functionalities needed to develop a top-notch messaging app, including high-quality one-on-one and group calls powered by WebRTC. Additionally, it provides flexible data and file storage solutions that enhance your messaging experience. You can easily integrate ongoing business workflows with real-time alerts and notifications, as well as share and link a wide array of file types, including images, audio, video, documents, and more. QuickBlox is currently utilized by over 30,000 software developers and organizations around the globe. As a HIPAA-compliant chat solution, QuickBlox is trusted by healthcare providers worldwide, catering to a diverse clientele that ranges from large corporations managing millions of healthcare and insurance records to innovative startups relying on our services for their telemedicine communication needs. This versatility highlights the effectiveness of QuickBlox in meeting various industry demands.

Enhance your applications by integrating captivating real-time voice, video, and in-app chat functionalities through ZEGOCLOUD's communication APIs. With just four lines of code, you can kickstart the process and unlock a wealth of interactive features. Utilize our comprehensive voice, video, and in-app chat SDKs to tailor the communication capabilities your users desire, allowing them to connect, share, and engage with one another at any time and from anywhere. Elevate the user experience with a diverse range of add-ons such as emotionally intelligent avatars, AI-enhanced video effects, interactive whiteboards, and much more. Ensure seamless communication quality in real-time while also gaining valuable insights into user interactions through our advanced monitoring and analytics tools, empowering you to swiftly address any challenges and perpetually enhance your offerings. ZEGOCLOUD's innovative social solutions enable you to create personalized one-on-one and group video calls, lively audio rooms, and dynamic social live streaming, fostering connections and enjoyable experiences for your users. By leveraging these tools, you can cultivate a vibrant community where users can forge lasting relationships and share memorable moments together.

ConnectyCube is a cloud-based communication and collaboration platform that provides a range of real-time communication tools and services to developers and businesses. It offers a ready-to-use backend along with powerful APIs, SDKs, and code samples for various platforms, including Flutter, React Native, Web, Cordova, iOS, and Android. This makes it easier for developers to integrate real-time chat, video chat, push notifications, user authorization, whiteboard, chatbots, meeting recording, and other communication features into their applications — with no server-side implementation required. You can focus entirely on your app development. Add WhatsApp-like messaging and video calling functionality to your iOS, Android, or Web application to make it user-friendly and competitive in the market. Give your audience the ability to stay connected with friends, meet new people, and discuss news, events, and much more.

Founded in 2003, Digital Samba is a privacy-first video conferencing company rooted in the European Union — where the world’s strongest data protection standards are set — and trusted by organisations across the globe. Our technology is built around zero tracking, uncompromising security, and long-term reliability. We provide two ways to connect: Digital Samba – a free, ready-to-use platform for meetings, classes, webinars, trainings, and events. Digital Samba Embedded – an API and SDK that lets organisations embed fully customisable, branded video conferencing directly into their own apps and services. Our minimalist design puts usability first, while delivering powerful features like HD video and audio, screen sharing, breakout rooms, whiteboards, polling, Q&A, AI captions and summaries, and secure cloud recordings. For developers and enterprises, advanced options such as full white labelling, CNAME domains, API control, and webhooks provide seamless integration and complete branding freedom. Backed by 99.99% uptime, intelligent bandwidth management, and enterprise-grade safeguards like E2EE, anonymised IDs, token-based authentication, and TLS encryption, Digital Samba is built for critical communications. From healthcare and education to international events like Eurovision, we deliver scalable, secure, and user-friendly video conferencing — without compromise.

NetSfere stands out as the premier mobile messaging solution for enterprises, offering an all-in-one encrypted platform that encompasses text, video, and voice communication. With top-notch security and exceptional message delivery features, NetSfere ensures global service availability through a cloud-based infrastructure, employs device-to-device encryption, and offers location-based functionalities along with robust administrative controls. Moreover, it adheres to important regulatory standards such as the Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), and Sarbanes-Oxley, among others. Tailored to address the specific challenges faced by various industries, NetSfere empowers employees to exchange sensitive business information securely in real-time, utilizing an intuitive web interface or its mobile messaging application. This comprehensive approach not only enhances communication but also fosters a more secure work environment for organizations.

ApiRTC serves as a developer-friendly library designed to seamlessly embed real-time communications, such as chat, audio, and video, into both web and mobile applications. Utilizing WebRTC technology, it ensures that media streams are encrypted and ideally transmitted through peer-to-peer connections; however, if necessary, a media relay via a TURN server can be employed. Acting as the central hub of our platform, ApiRTC handles the establishment of all user connections, presence tracking, and media setup. The library is offered in various formats to cater to different integration needs, whether for web applications, hybrid apps using JavaScript, or native applications developed for iOS and Android platforms. Furthermore, Apizee's solutions for audio and video communication are built on the WebRTC standard, which is increasingly supported by a wide range of internet browsers. This growing compatibility not only enhances the functionality of our solutions but also ensures that users can access audio and video streaming across most PCs, tablets, and smartphones, thereby significantly broadening the reach of our communications tools. Additionally, developers can leverage the flexibility of ApiRTC for a variety of use cases, making it an invaluable asset for modern application development.

Effortless Integration of In-app Messaging SDK and Chat API for Both Mobile and Web Applications. This comprehensive chat API and messaging SDK empower developers to create instant messaging applications that facilitate real-time communication while delivering a native chat experience. By integrating a unified messaging API and chat SDK, users can enhance real-time interactions with a plethora of collaboration tools within their instant messaging applications. The messaging SDK is designed for straightforward integration with third-party services, allowing for the expansion of chat API capabilities. With the ability to develop custom personal chat applications that feature an engaging user experience, voice and video calling, support for native messaging SDKs, multimedia sharing, and beyond, the possibilities are vast. Build vibrant network communities and interactive social chat applications that boast real-time messaging features, enhancing user engagement significantly. Apphitect's instant messaging solution not only facilitates one-on-one chats but also allows for the creation of group conversations, injecting life into everyday messaging interactions. Moreover, users can effortlessly set up hangouts within their mobile chat applications, enhancing the social aspect of communication.

Ameyo is a comprehensive contact center solution that enables businesses to optimize customer interactions across voice and digital channels. With features like omnichannel customer support, AI-powered voicebots, and integration with popular CRM platforms, Ameyo helps streamline communication and improve service quality. The platform also includes tools for managing video interactions, collecting real-time customer feedback, and analyzing performance metrics, ensuring a seamless and efficient contact center experience.

maaiiconnect makes customer engagement simple. It is the only cloud-based platform that combines digital and telecom communications to enable businesses to deliver seamless customer experiences. Be truly multichannel. You can centralize channels such as WhatsApp Messenger, Facebook Messenger, WeChat and Facebook Messenger, SMS and Virtual Numbers, Video Conferencing and a Web Communications Widget to Live Chat and Web calls into one place. This includes all customer information, CRM, ticketing system and rich insights.

EnableX makes it easy to integrate real-time communications into applications or workflows. It was designed and developed for Service Providers and Systems Integrators. It provides a robust, scalable, secure communications platform without the complexity and maintenance of maintaining the network infrastructure. Developers can quickly customise and embed all of the communication functions, such as voice, video, and SMS, into existing applications, workflows, and systems by simply using EnableX's extensive sets of programmable SDKs and APIs. Businesses can communicate with customers worldwide using the Virtual Number services, as well as advanced features like AI and NLP.

Enhance customer engagement on a large scale through SMS, chat applications, and voice and video APIs. With industry-standard APIs, automating notifications is a breeze, allowing businesses to communicate effectively. Our 24/7 customer support guarantees that expert assistance is available whenever it's needed. Enjoy reliable delivery thanks to our robust, global platform that collaborates with numerous carriers. You can connect with customers globally, reaching 190 countries and 130 network operators effortlessly. Deliver a range of messages, such as notifications, one-time passwords, reminders, and alerts, reliably to your audience. Expand your reach by sending messages across various platforms using a single API. Access live support with just a click, and leverage text-to-speech capabilities to generate customized, private messages at scale through this API. The Campaign Manager is designed to help you launch SMS campaigns instantly without the need for complex API integration. Simply access the online portal, upload your approved contacts, and begin your communication journey effectively. With these tools, you can streamline your outreach processes and significantly enhance your customer interactions.

Enhance your customer engagement using over 20 channels within a single platform to deliver an exceptional experience with Qiscus. Turn leads into conversions, address complaints swiftly, and promote your products effectively through our integrated features. With a unified dashboard that combines multiple channels like WhatsApp, Facebook, Instagram, and LiveChat, you can streamline interactions seamlessly. Add a chat widget to your website and mobile applications for easy accessibility. Gain comprehensive insights into your customers, agents, and channels through detailed analytics. Our platform allows for integration with various systems to facilitate automation and growth. Thousands of businesses have successfully served millions of customers with Qiscus' innovative solutions, standing out in the competitive landscape. By maximizing customer trust throughout their journey, you can eliminate lead leakages and improve response times. Embrace your customers on a single, cohesive platform while managing their profiles through effective CRM tools. Respond to inquiries, showcase your products, and categorize customers using CRM and tagging for better organization. Furthermore, provide streamlined and efficient support with a multichannel inbox that enhances overall communication. This holistic approach not only optimizes customer interactions but also strengthens brand loyalty.

Lark is an ideal solution for frontline industries or global teams communicating cross-border.It combines chat, meetings, document editing,project management, and automation tools in one intuitive platform, simplifying your workflow and enhancing team communication. It suits teams of all sizes, from small groups to large multinational companies. By utilizing Lark Base, teams have the ability to construct a CRM solution that aligns with their present requirements and is capable of expanding along with the business. Additionally, Lark is well-equipped to serve as a project management tool, providing project managers with robust features for planning, tracking, and executing projects effectively. Key features - Base, Lark’s project management solution — a spreadsheet-based collaborative database with multiple views for project visualization. - Fully customizable CRM system, with the ability to tailor permissions for different team members - Meetings, Lark’s audio and video conferencing tool, with advanced collaboration features like Magic Share, subtitles with real-time translation, and breakout rooms with up to 50 different groups within a single meeting

Elevate your customer experience through advanced conversational intelligence that sets a new standard. Our context-aware solutions empower businesses to deliver exceptional service on a single, robust platform. By facilitating smooth, multi-channel interactions, we enable hassle-free communication with your customers. This context-driven approach fosters meaningful relationships with clients, making it easier than ever to engage with them. Engage serves as a comprehensive platform that supports industries aiming to enhance and streamline customer interactions, significantly elevating service quality. Employees can efficiently manage tasks from anywhere at any time, utilizing any mobile device available to them. To tailor our services to your specific requirements, we offer a detailed assessment questionnaire that highlights your unique needs. Furthermore, you can configure staff, departments, divisions, and locations, alongside creating customizable appointment time slots that align with your business demands, ensuring optimal service delivery at every level. With this flexibility, businesses can design service time slots that cater to their operational requirements, enhancing overall efficiency and customer satisfaction.

Enhance your service by incorporating cloud-based voice and video capabilities into your current offerings. Discover how iotum's ready-to-use APIs and SDKs facilitate interactive experiences within your application, website, or platform. By adopting this technology, you can nurture stronger customer connections through their preferred communication channels. Interact with your audience in real-time, regardless of their location or the platform they are using, by integrating video and voice through iotum’s robust API and SDK solutions. The use of the VP9-SVC codec—one of the latest advancements in video technology—ensures reduced bandwidth consumption while still delivering exceptional video quality, even in less-than-ideal internet conditions. With a globally distributed network of media servers, iotum maintains low latency connections, guaranteeing that all users enjoy a clear communication experience. Additionally, iotum provides a suite of collaborative tools like annotation, whiteboards, laser pointers, and instant chat, available a-la-carte, allowing your developers to focus on other critical tasks instead of building these features from scratch. This comprehensive approach not only improves user experience but also saves significant development time and resources.

*astTECS IPPBX system is the ideal solution for any business, large or small. *astTECS PBX has all the top-end features at an affordable price and is TEC certified by DoT (Govt of India). *astTECS IPPBX solution allows your business to be flexible, innovative, competitive, and future-ready while reducing telecom expenses. *astTECS Call Center Dialer is an omnichannel contact centre solution that offers advanced features and a real-time dashboard for agent monitoring. Advanced analytics and AI-based call center dialer will improve agent productivity and customer engagement. *astTECS provides a complete call recording solution for your company. *astTECS voice recorder is easy to use and offers advanced features. Integration with any PBX is seamless. Supports ISDN/PRI, IP, analog lines and mobile to record all incoming and outgoing calls.

thinQ provides a "better" way to power voice and SMS/MMS messaging applications in the cloud. Get up and running quickly with our integrated thinQ io portal and APIs. We make it easy to bring your 40 high-quality carriers to Twilio and Nexmo, Plivo and SignalWire, as well as enterprise contact centers and telecom VoIP providers. Our APIs allow you to quickly add and control inbound and outbound voice, texting, and other features to your existing tech stack. You can also connect to existing SIP providers to improve call delivery and quality. Our fully integrated thinQ.io Web platform makes it easy to purchase and port phone numbers, create route profiles, trunks, enable text messaging, as well as create route profiles, trunks, and other functions. You'll find a "better" way to communicate if you add call-specific analytics, SIP ladders, and our five-star support team to mitigate, route around outages, create customized routes and blocks, etc.

Introducing a cutting-edge Real-time Chat SDK and Messaging API tailored for applications and websites. With the ChatCamp platform, you can seamlessly integrate in-app messaging for both mobile applications and websites, ensuring a smooth user experience. Our product architecture is designed to effortlessly scale your infrastructure as needed, making it ideal for accommodating thousands of concurrent users. Leveraging the exceptional infrastructure of Google Cloud Platform, we guarantee a service that is both reliable and efficient. We adhere to the highest industry standards to safeguard data security and maintain user privacy. Concentrate on developing your application without the hassle of creating chat functionality from the ground up, as we provide comprehensive support. Utilize our chat SDK and messaging API to craft a fully operational chat application compatible with Android, iOS, JavaScript, and various platform APIs, allowing you to focus on innovation. Whether you're a startup or an established business, our solutions are crafted to elevate your communication capabilities.

Chat in real time to build community and increase popularity. Websites don't have to worry about setting up a chat server with iFlyChat. The hosting and setup of the chat system will be handled by iFlyChat server. Our onCloud technology allows for faster chats with all users. Use public and private rooms to interact with customers and users of your website. Chat and browsing can be done simultaneously. You can make your chat more spacious and interactive by embedding it on a page. CSS is fully customizable.

Innoinstant provides a customized communication solution that can be used across all platforms and devices. Establish a white-labeled communication app for reliability, security, and scaling. You can create custom APIs and SDKs to ensure real-time communication in any industry or use case. 100% customizations allow for lag-free virtual classrooms and secure financial transactions. Interactive video and text chats are also possible on live streams. Gaming, E-Commerce and dating are all possible. Industry-standard security, encryption and signal protocol. Secure and protect user communications with end-to-end encryption. Our SDKs and APIs are powerful tools that enable effective communication via chat, voice, or video. Communication is easy with file sharing, screen recording and robust payment gateway. You can also make unlimited calls and translate words into business. The application development process is completely customized to meet the needs of every industry and works on any device or platform.

Quiq is a customer engagement platform that delivers personalized interactions across SMS/Text messaging, Apple Business Chat and Google's Business Messages. You can create conversational experiences that your customers will love with Quiq's Conversational Engag Platform. You can orchestrate conversational interactions that include both bots as well as humans. A conversation can be initiated by any combination of native Quiq chatbots, third-party bot frameworks bots, and human agents.

Dolby.io serves as a cloud-based platform offering APIs for audio, voice, and video, enabling the enhancement of media and communication applications. By integrating high-definition audio and video, developers can elevate the overall user experience to a premium level. With just a few lines of code, features such as speech leveling, noise reduction, loudness correction, and speech isolation can be seamlessly implemented to enhance media quality. This eliminates the tedious, time-consuming, and expensive task of manual audio processing by providing insights into audio composition and quality without the need for listening. The platform acts as a transformative API resource for media and communication, enhancing every real-time interaction and content piece. Whether addressing challenges related to poor audio and video quality, seeking data-driven insights, or striving to ensure smooth communication for customers, Dolby.io offers the necessary tools to achieve these goals. The set of APIs is specifically designed to facilitate effective communication, collaboration, and success, ensuring users remain engaged throughout their experience. With these straightforward and intelligent APIs, elevating your media capabilities has never been easier.

In the race to attract enterprise clients, you face competition from emerging players utilizing cloud-based communication platforms with APIs to deliver services that promise to improve customer engagement experiences. Kandy's distinctive and leading white-label CPaaS provides far more than just programmable APIs; it features ready-made applications known as Kandy Wrappers, a marketplace and ecosystem for independent software vendors to develop vertical market solutions, as well as the capability to enhance existing SIP and UCaaS infrastructures through our Kandy Link WebRTC Gateway. The concept of Embedded Communications allows for seamless interactions, such as sales representatives making calls directly from a CRM system, healthcare professionals conducting video consultations with patients via their electronic health record systems while sharing X-rays and medical images in real time, and students checking tutor availability to start a session instantly. This all occurs with high-definition voice and video quality while integrating presence, messaging, chat, collaboration, and much more, ensuring a comprehensive communication experience for users. Ultimately, Kandy empowers enterprises to fully leverage technology in their communication strategies, fostering deeper connections and greater operational efficiency.

Since 2005, ingover Group has been a European SaaS publisher and telephone operator. It is a true expert in business telecoms and has been offering Ringover since early 2018, a voice-video-chat-sms and call centre communication solution, 100% Cloud, to 10,000 users. Ringover integrates with business apps and provides real-time statistics. This makes it easy to manage business communications in just few clicks. Our keys: End-to-end technological expertise, an easy-to-use interface, and support at every stage. Ringover makes it possible to communicate with your business from anywhere in the world using smartphones or PCs. All you need is an internet connection.

Create immersive communication experiences leveraging the robust platform that supports Microsoft Teams. Azure Communication Services offers comprehensive communication APIs that integrate seamlessly into your applications across any device and platform, utilizing the same dependable and secure infrastructure as Microsoft Teams. Engage your customers wherever they are with a fully managed communication solution. Provide users with video, voice, chat, and text messaging capabilities across your applications, websites, and mobile devices. Rely on a trusted global platform that millions engage with daily. Expand your reach without sacrificing security by utilizing the most secure and compliant cloud services available. Seamlessly connect users across both web and mobile applications. Enhance your applications by incorporating communication workflows through versatile SDKs and APIs that cater to popular platforms and programming languages such as iOS, Android, Web, .NET, and JavaScript. Additionally, take advantage of a global network designed for low latency that automatically scales to accommodate your needs. Finally, ensure the delivery of reliable, enterprise-grade calling and chat functionalities to enhance user interaction.

AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place.

Fuze stands out as the leading global platform for cloud communication and collaboration tailored for enterprises. It streamlines the intricacies associated with managing on-premises communication systems, ensuring exceptional voice quality and reliable service through unlimited calling to over 110 countries via more than 50 carriers, making it an excellent choice for businesses with a significant international presence. With a decade of experience supporting clients worldwide, we offer a strategic roadmap to maximize the benefits of your Fuze deployment. This comprehensive application operates flawlessly across various locations and devices, providing deep insights into usage, engagement, and organizational productivity. Upgrade your communication strategies with the premier cloud platform that integrates unified voice, high-definition video conferencing, real-time chat, content sharing, and contact center solutions all in one place, revolutionizing how teams collaborate and connect. Embrace the future of communication with Fuze and unlock the full potential of your enterprise.

Effortlessly launch any text campaign, alert, or notification using Commio's Messaging API platform powered by teli. We manage everything from short codes to long codes and toll-free SMS/MMS, taking care of every aspect from campaign registration to the actual sending of messages. You can dispatch millions of messages via major gateways to ensure your content reaches its destination promptly. Additionally, our messaging delivery notifications and diagnostic tools are available to maintain the flow of essential communications. Our team of messaging specialists is dedicated to transforming your ideas into tangible solutions. Unlike generic messaging APIs, we recognize that your requirements are distinct. We will assess your specific needs and collaborate closely with you to bring your vision to fruition. After all, a one-size-fits-all approach may work for T-shirts, but it falls short for essential business messaging. With our SMS/MMS APIs, you gain the capability to integrate programmable messaging seamlessly into any application or platform, and with our enterprise-scale solutions, we empower you to send a higher volume of SMS messages in a shorter timeframe. In this way, we ensure that your messaging capabilities are not only flexible but also robust enough to meet the demands of your business.

All interactions and channels within the contact center can be handled by one routing application. Not seven, five, or three solutions, but one to manage voice, chat, email and social media interactions. Avoid having multiple agents working on the same customer via different channels and giving two different answers. Every touchpoint and the contact center are connected. Your agents will seamlessly move between channels and your customers won't notice any difference in service quality. Customers can communicate their needs in plain English to the system, without having to use a touch-tone menu. Let us help you create a self-service IVR system for your customers. You can access all information from one dashboard.

Eliminate the need for your call center by transforming your business into a conversational leader through comprehensive cloud messaging solutions. Ensure your customers receive non-stop support with a 24/7 interactive portal to engage with your services. Implement secure transactional messaging to offer enriched and dynamic experiences while maintaining rigorous data privacy, guiding users towards effective resolutions. Utilize a full-stack platform that incorporates automation, conversational analytics, agent escalations, and self-service options seamlessly. Master the deployment of AI to infuse conversational elements into your brand, significantly enhancing customer satisfaction through exceptional user experiences. Say goodbye to ineffective AI trials and projects that go nowhere—Pypestream clients experience remarkable returns on investment. This approach not only fosters innovation but also demonstrates tangible business benefits. In light of staffing challenges posed by the pandemic, consider leveraging Pypestream's COVID-19 customer care starter packs to enhance your operations and support. Embracing this technology can pave the way for a more resilient and responsive customer service model.

Engage, reassure, and captivate your clients by providing them with essential information precisely when and where they require it, seamlessly integrated within your application. Connect with your audience through your chosen channels, such as SMS or Telegram, eliminating the need to juggle multiple APIs. By utilizing the network efficiently, you can lower expenses while allowing your team and clients to communicate freely at minimal cost. Enhance user experience by captivating your customers with multimedia messages, including photos, videos, audio, and location sharing. This approach serves as an excellent mechanism for validating new customers or accounts on your website, ensuring that you only incur charges for genuine verifications. Additionally, the built-in spam protection feature helps keep unwanted messages at bay, ensuring a smoother interaction for all users. Ultimately, this solution not only streamlines communication but also enriches the overall customer experience.

Rainbow business communication solutions provide intuitive collaboration tools encompassing voice and video, effectively linking individuals, machines, and workflows. As a robust, enterprise-level cloud communication platform, Rainbow was entirely developed in Europe, with its services hosted in secure data centers worldwide. Depending on your specific requirements, Rainbow can be implemented on-premises, in a hybrid model, or entirely from the cloud. Its open architecture, along with advanced telephony features, facilitates the integration of your existing telephony systems and aligns Rainbow with your business processes and various SaaS applications. Whether your organization requires a comprehensive environment hosted on-site or within a private data center of your choice, or if you prefer a cloud solution that allows you to maintain your current investments while enhancing your existing telephony with collaboration features, Rainbow can accommodate your needs. You can effortlessly create or join audio and video meetings with up to 120 participants, featuring up to 12 concurrent video streams for an engaging experience. Additionally, this versatility makes it an ideal choice for organizations of any size looking to enhance their communication strategies.

iVision Mobile offers SMS Marketing Software that features no long-term commitments, enabling you to adjust your plan according to your messaging requirements whenever necessary. Unlike many other messaging services that impose higher fees, our dedicated team ensures that all users receive personalized customer support, irrespective of their chosen plan. Experience the difference with our exceptional customer service as we demonstrate what it truly means to support our clients. Our platform for mobile marketing and communication is rich in features while remaining accessible and easy to navigate for any business owner. Numerous clothing boutiques in Los Angeles have successfully utilized text messaging to enhance their sales and foster customer loyalty. Additionally, our system allows for the management of various user access levels and permissions, offering customizable menus that let you control functionality based on each user’s role within your business, ensuring flexibility and security in operations. This adaptability is crucial for businesses looking to optimize their marketing strategies while maintaining a seamless experience for their teams.