Couchbase’s operational data platform for AI is a scalable foundation for enterprise operational, analytical, mobile and AI workloads that replaces legacy infrastructure and data services. Couchbase connects and mobilizes your data, so you can power peak experiences, harness the power of AI and scale globally—all with less risk and lower overhead.
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SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle.
Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution.
The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement.
The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.
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Azure AI Search
Achieve exceptional response quality through a vector database specifically designed for advanced retrieval augmented generation (RAG) and contemporary search functionalities. Emphasize substantial growth with a robust, enterprise-ready vector database that inherently includes security, compliance, and ethical AI methodologies. Create superior applications utilizing advanced retrieval techniques that are underpinned by years of research and proven customer success. Effortlessly launch your generative AI application with integrated platforms and data sources, including seamless connections to AI models and frameworks. Facilitate the automatic data upload from an extensive array of compatible Azure and third-party sources. Enhance vector data processing with comprehensive features for extraction, chunking, enrichment, and vectorization, all streamlined in a single workflow. Offer support for diverse vector types, hybrid models, multilingual capabilities, and metadata filtering. Go beyond simple vector searches by incorporating keyword match scoring, reranking, geospatial search capabilities, and autocomplete features. This holistic approach ensures that your applications can meet a wide range of user needs and adapt to evolving demands.
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Fusion 18
Fusion’s curve editor employs splines to facilitate smooth transitions between keyframes, allowing for interpolation as linear, bezier, or b-splines. This capability enables the application of custom curves that can loop, reverse, or ping pong among keyframes, resulting in intricate animations. Furthermore, you can manipulate, expand, and compress groups of keyframes to generate remarkable variations in motion. The replicate tool is designed to effortlessly produce rows of duplicated objects, filling various patterns with ease. By merely adjusting parameters on these replicated items, you can craft animations that appear both complex and polished. Additionally, there are options for randomization that introduce subtle differences, leading to animations that possess an organic quality that other systems may struggle to achieve. You can also create stunning particle effects that shimmer, swirl, and twinkle by employing physics properties such as avoidance, gravity, and bounce, with each behavior contributing to the natural movement of the particles. In essence, the combination of these features allows for the creation of visually dynamic animations that captivate and engage viewers.
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