Alternatives to Subsets

The Comarch Loyalty Marketing Platform is an innovative solution created to elevate customer loyalty and engagement through dynamic loyalty programs. Designed for businesses across various sectors, this platform enables organizations to cultivate stronger connections with their customers by leveraging data insights and automation. With the Comarch platform, companies can create targeted campaigns that resonate with individual preferences, fostering increased customer retention and brand allegiance. Key functionalities include marketing automation for efficient campaign management, pre-configured customer journeys that ensure smooth interactions, and advanced personalization tools that cater to unique customer behaviors. Furthermore, the platform uses AI-driven analytics to provide deep insights into customer trends. Additional features, such as fraud detection and customizable rewards systems, empower companies to deliver meaningful incentives that encourage repeat business. With 30 years of expertise in executing the most complex loyalty initiatives, Comarch supports some of the world’s most recognized brands, such as Auchan, BP, Carrefour, Heathrow Airport, JetBlue Airlines, Galeries Lafayette, and True Digital.

FROGED is a product success platform that helps companies improve their onboarding, provide proactive customer support and increase retention. It was designed by SaaS for SaaS to nurture customers throughout their entire lifecycle resulting in reduced churn and higher engagement. Using customer behavior segmentation, you can personalize the customer experience with product flows, knowledge base, email campaigns, in-app messages, a custom widget, live chat and more. You can also create A/B testing, NPS surveys and retargeting campaigns. Put your CS team and agents in the drive seat with the ability to manage customer conversations, contact behavior and attributes in one place. Our tech stack is adaptable with over 2K+ integrations including WhatsApp, Jira, Google, Zapier, Segment, Twilio, Facebook Messenger to name a few. Explore FROGED's limitless possibilities with a 7-Day FREE TRIAL today.

Product Fruits is a code-free product adoption platform for web-based apps. It allows you to onboard users to your product, show them how to derive value and guide them to the aha-moment. Our all-in-one tool gives you all the features you need to improve user onboarding to your app or web: Interactive product tours, guides & walkthroughs Hints, beacons & tooltips User onboarding checklist In product announcements User feedback collection One-click bug reporting In app help center (Life Ring Button) Knowledge base Our customers achieve higher conversions, lower churn and less support tickets. Product Fruits editor was built with a non-technical user in mind and you don’t need any coding skills to create beautiful onboarding experiences. We’ re serving SaaS companies all over the world helping them to increase conversions, reduce churn and lower support tickets. You can get up and running in 5 minutes or under, free trial is available.

SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation. 1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies. 2. Our customers can scale efficiently with our intense focus on Automation & Playbooks. 3. Our New Age Design with a PLG mindset makes for a great user experience. 4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.

Mention Me software powers customer retention and referral marketing for more than 400 brands, including Farfetch and PrettyLittleThing. Mention Me Refer rewards word-of mouth to convert customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customizable customer journey includes 20 languages, 15 reward types, 16 sharing methods, and a unique name share feature that generates 35% more referrals. Advanced AB testing and segmentation can optimize performance. This is the best option for businesses with more than 4000 monthly orders.

Increase customer lifetime value by gaining a deeper understanding of why customers cancel and a clear plan on how to improve. Retain your customers by providing a high-performing cancel experience. The cancel button redirects the customer to a cancel experience powered Chargebee Retention with personalized details to win them back. Customers are presented with dynamic offers based on their targeting parameters. Automated workflows engage and track customer activity across tools and channels. Simple dashboards help you collect insights and take action to retain more customers. Chargebee Retention allows you to address customer concerns with an automated, scalable and personalized experience.

RetentionEngine allows you to create a cancel flow that captures insights into why customers cancel, works with them to retain them, as well as identifies trends throughout the lifecycle of your customers. Your greatest source of learning is your unhappy customers! What worked and for whom? What could they do to change their minds? Can you fix it? RetentionEngine can help you answer all your questions and optimize. 80% of customers believe that a business could have done more to retain them before they left. Your best source of marketing is your customers. Potential customers will be able to tell you about bad cancelling experiences. Churn is on a rise. RetentionEngine saves time and increases your revenue. We've done all the hard work so that you don't have! You can get started by integrating with your subscription platform. RetentionEngine is an AI-powered, no-code offboarding solution that will save your customers time, money, and increase revenue.

CustomerGauge helps B2B businesses leverage customer feedback and behaviors to align business initiatives and improve account retention. It also helps increase revenue growth through up-sells and cross-sells. CustomerGauge Account Experience™, a platform that allows B2B companies monitor account engagement and collect feedback from key stakeholders. It also allows them to segment real-time results into custom dashboards and map feedback to changes to NPS score and revenue. Users can track engagement through custom and native integrations. This includes how often key stakeholders answer customer survey questions, submit support tickets and open marketing emails. The CustomerGauge Account Expert™ platform also has the ability to set KPI targets to close the feedback loop, identify accounts at high risk of churning and forecast the revenue impact from changes in NPS score. Get a demo today.

Customer health scores, and other assessments, are largely subjective. They are based on a small number of trivial data points. To be truly data driven, you must use ALL of your data to identify serious signals that can identify risks/opportunities and improve decision-making. Identify trends, predict customer lifetime value, predict the churn, and even identify the next best actions for driving retention and revenue. You can also get access to our data scientists to help you learn and improve. Keep track of the reasons why your customers cancel. You can see which segments of customers are performing poorly and which are improving. You can't keep all your customers forever. Former customers are 45% likely to reactivate compared to new customers. Data science is difficult, but you want to make data-driven decisions. Customer health scores, and other assessments, are largely subjective.

Raaft assists SaaS companies to reduce churn, and get better feedback from customers. Raaft provides a no-code retention flow to your subscribers when your subscribers hit 'Cancel. To get subscribers to stay longer, you can ask them why they are leaving and provide custom responses. To build a better product, you can collect better feedback and obtain higher-quality analysis.

Userpilot is a comprehensive platform designed for Product, UX, Marketing, and Customer Success teams. It seamlessly integrates Product Analytics, In-app Engagement, and In-app Surveys to boost product adoption by delivering impactful in-app experiences, actionable insights, and valuable user feedback. Userpilot empowers these teams to create user onboarding flows, launch product announcements, enhance UX and product adoption, offer self-service support, and gather in-app feedback—all without the need for coding. The platform also features advanced Product Analytics tools such as funnels, trends, paths, and cohort analysis, enabling you to make informed, data-driven decisions. With its Custom Dashboards, you can effortlessly create personalized analytics dashboards by dragging and dropping your preferred reports or choosing from pre-built templates. Additionally, Userpilot offers event autocapture and session replay features for deeper insights into user behavior. Userpilot integrates with various third-party tools, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, allowing you to connect seamlessly with your existing tech stack.

Clarivate Customer Experience Services (CX), formerly CustomersFirst Now was founded on the principle of all businesses putting customers at the heart of their business to ensure success both financially and operationally. We help companies put customers first, and do this with urgency. Every customer interaction is an opportunity for a customer to be delighted or disappointed. Knowing what is working and what is not is crucial to your success. Our program is applicable to both B2B and B2C businesses. It results in higher revenue, better retention rates, and improved margins. Our data-driven approach will help you identify the top drivers of churn as well as customer pain points. Then, we will help you develop actionable opportunities to drive financial and CX results. CFN Insight is a leader in customer journey mapping software. We offer the most advanced visualizations and reporting, action scorecards dashboards, insights, and reporting.

Push notifications and seven other channels can help you increase mobile user retention. Retention is key to achieving long-term business goals. Reteno makes retention easy. Get a jumpstart with campaigns that make money right away. Don't waste time designing campaigns or preparing flows. In five days, you can go live with your app retention strategy. You won't likely need a developer. To increase reach and ROI, you can add more channels. You can make repeat sales if you have more channels. It is five to 25 times more costly to acquire a new customer than it is to retain an existing customer. Data is collected from many sources. The data can be used to create campaigns, workflows and segments, and for content personalization. You can also use it to send messages through various channels. To acquire, convert, engage, retain, and retain more customers, you can use ready-made workflows that are tailored to your business type. Our intuitive builders make it easy to create any campaign in just a few seconds.

Ackee streamlines customer success workflows and helps you beat customer churn. Ackee provides valuable insights for your team to ensure success throughout the customer journey. Ackee's powerful data science platform provides the tools you need to provide outstanding customer value. Ackee integrations allow you to connect your data and access detailed account information, customer churn prediction, and health metrics. You can ditch Excel and no longer have to search for customer information. You will get key metrics and real-time notifications to keep your team up to date on major changes in customer activity. This will allow you to take steps to increase retention and improve adoption. Ackee automatically segments high-risk and active accounts based upon real customer activity. This allows you to create scalable workflows that focus on clients who need your attention most.

Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Our learning management system Includes everything you need to create, present, manage, track, and improve highly-engaging and personalized educational experiences at scale, with support for robust all content types, built-in gamification features, support for high- and low-stakes certifications, conformance with accessibility standards, and powerful API and out-of-the-box integrations. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution.

ZapScale Customer Success Platform is the easiest platform to use. ZapScale empowers Customer success teams to monitor and manage customers effectively. ZapScale uses 150 data points from six data sources to give you a customer score that is accurate, evidence-based and conjecture-free. Automatic alerts and predictive analysis of churn allow you to identify customer pain points and solve them proactively. We can help you to ensure that your customers continue to benefit from your solution.

Renewtrak connects the global tech sector to power the subscription and renewal economy. Our customers can take control of recurring revenue streams, automate quoting via complex distribution channels, and present their customers with personalized renewal options for any type of license, maintenance, support, or annuity contract. Automated notifications for renewals save your team's time and reach every account, increasing renewal rates. Use the renewal event to grow your existing customers. Allow your customers to browse, self-checkout and close the deal quickly for a faster quote-to-cash. We bring the B2C digital customer experience to B2B where customers are encouraged to not only renew but also expand. Renewtrak automates repetitive work so that your team can focus on the important things. Our dashboard provides real-time visibility with AI-enabled scores for likelihood to renew.

We help businesses improve sustainability by retaining their customers better. We go #BeyondLoyalty. Our platform helps you retain customers longer using memberships, subscriptions, referrals, digital rewards & more. TADA is an end-to-end customer retention platform that allows businesses to increase growth, improve sustainability, maximize Customer Lifetime Value, and accelerate their business's ability to grow. Our network also allows us to connect businesses together. How does it work? We offer a customized business assessment and a product demo to help you identify the ways your brand can improve sustainability by enabling businesses to retain customers better. Once we have found the right solution, we work closely with you to integrate our customer retention system and get you up-and-running!

Patch Retention, a customer retention tool, offers a set of tools to increase customer engagement and loyalty. Its features include automated journeys for customers, email and SMS campaigns, a chat widget to facilitate seamless communication, analytics, insights, referral programs, as well as customer segmentation. These tools allow businesses to send personalized messages, understand the behavior of customers, and implement effective retention strategy. Patch Retention offers a RFM (Recency Frequency Monetary) Analysis feature that allows businesses to gain deeper insights into customer segments, and tailor retention strategies with precision. Patch Retention integrates these capabilities to increase customer loyalty, reduce churn and drive long-term business success.

Retailers are interested in customer retention. Omneo provides your customers with the tools they need to share or manage the zero-party information you require to serve them today, and to help them continue where they left off the next time. Omneo provides your team with the tools and information needed to serve your customers directly, making their experience today and in the future highly relevant and valuable. Omneo offers retail brand teams the technology, expertise and implementation support needed to improve customer retention and advocacy. Omneo offers customers new ways to interact, discover and earn, while rewarding top-performing staff. Omneo was designed specifically for retailers and their customers to collect, manage and share zero-party information privately. Empower your team with the tools to deliver dynamic, convenient and relevant services and experiences that are private and rewarding, capturing customers and cultivating loyalty.

Platform for customer intelligence data that helps brands analyze user behavior across multiple channels. Analyze data quickly and accurately. AI and ML solutions can help you identify customer behavior patterns to make informed decisions. B2Metric integrates with a wide range of sources, including databases that you use most often. Optimize your retention strategy by predicting churn in customers and taking preventive action accordingly. To enable targeted marketing, categorize customers based on their characteristics, behaviors, and preferences. Optimize marketing strategies by leveraging data-driven insights. This will improve performance, target, personalization and budget. Optimizing touchpoints and tailoring your marketing efforts will help you provide unique customer experiences. AI-based marketing analytics to reduce user churn and increase growth. Advanced ML algorithms can identify customers at risk of churning and develop proactive retention strategy.

Retention AI is a low-code/no code solution that allows you collect all information about your customers and enrich it to make it actionable. It does not add complexity to existing systems in your company. Multiple sources of customer data. Marketers tend to focus on the acquisition and forget that retaining customers is a lower cost and offers greater success. Not only are CRM specialists and eCommerce managers important, but so are marketing agencies, e mail marketing specialists and advertising managers. They need to be able to understand their customers' buying habits and how they behave. Retention AI gives them insight into their customer base to help them implement "personalized" and more effective marketing strategies. Easy import integrations make it possible to connect retention AI with your eCommerce platform or CMS in just a few mouse clicks. You can keep track of all metrics using a simple and easy-to-use reporting tool.

Blustream is an AI-based product ownership company that helps direct-to-consumer companies deliver exceptional product experiences to consumers. Blustream's intelligent and adaptive messaging platform automates personal interactions by digitizing key moments, from unboxing through to usage and aftercare, sending messages exactly at the right time. This approach has been proven to increase customer retention by 50%, increase revenue 30% and double customer lifetime values. Blustream's platform is compatible with many popular systems and offers features such as smart messaging technology to facilitate interactive conversations, zero party data collection to better understand customer preferences, personalized interactions to foster customer loyalty, etc. The company offers flexible pricing plans that can be tailored to meet the needs of different businesses. This allows brands to build meaningful relationships with their customers.

Optimove, the most trusted Relationship Marketing Hub, empowers CRM Marketers to manage large-scale customer-driven journeys. Optimove automatically uncovers customer engagement opportunities and orchestrates self-optimizing customer experiences. It also accurately measures the incremental effect of all marketing interactions. Optimove helps brands like Penn National, JD Sports and Dollar Shave Club increase customer loyalty, retention and lifetime value.

Upzelo's loyalty and reward initiatives are designed to propel your business forward. Transform every transaction into a festive occasion with a tailor-made program that's quick and simple to deploy — no programming expertise required! If you need help, our support and migration teams are on standby to assist you at every turn. This is the ultimate loyalty application you'll ever require. With points programs, VIP tiers, and referral bonuses, it builds trust and rewards your customers for their involvement.

Drive any sales or Customer Success motion and adapt it for each role and team, from CSM to Manager to CxO. RevSetter allows you to create workflows that are tailored to your team, customers and revenue journey. There is finally a solution for your data challenges. It doesn't matter if the data is structured or unstructured, or if it's in your favorite database or tech. Integrate RevSetter seamlessly using our unique data models and see the results. Powered insights, workflows and automation. RevSetter's powerful solutions, including the CS Audit, give you a 360-degree view of each lead, customer and portfolio. RevSetter elevates and enhances your strategy, and transforms it into day-to-day, actionable activities and outcomes for your team. This leads to happier customers, increased retention, and accelerated business growth.

Starred, a feedback solution, can improve client retention and loyalty, as well as increase return on investment. Starred views feedback from the perspective the respondent which increases response rates. Starred allows users to take immediate action on the insights they receive, sorted by client segment.

Scale-e is an agile platform that collects valuable information about customers' interactions with brands. We cleanse and transform customer data from every source and manage privacy management to create consistent customer profiles for B2C and B2B. This allows us to orchestrate omnichannel CX and distribute marketing or loyalty programmes. We also harness customer insights to lower the cost of customer acquisitions and retention.

All-in-one AI-enabled Marketing Suite for Restaurants. Bingage Marketing Suite provides e-wallet and cashback program, feedbacks, referral marketing, 7+ automated campaigns, and actionable analytics to help you run your personalized campaign and increase customer retention. There are many loyalty programs out there today, but they don't offer customer retention. Bingage is a unique loyalty program that replaces the traditional loyalty programs. It is important to get feedback, but it is even more important to analyze that feedback in real-time. The digital feedback system at Bingage helps customers understand their preferences in real-time. Personalized SMS increases conversion. Bingage analyzes customer buying habits and provides you with the list of customers that need to be targeted.

Unboxing Marketing Automation will dramatically increase customer retention and revenue. Your fulfillment center will automatically drop the perfect marketing message and CTA to every customer on e-commerce. Your fulfillment center will automatically drop the perfect marketing message along with the CTA to every e-commerce customer in their package. Pre-printed marketing inserts won't be stored again by your operations team. Marketers can easily increase customer conversions with 100% attribution. Daily reporting of the number of outgoing Impressions as well as conversions by campaign. UnDigital allows you to create e-commerce packages that mimic your digital marketing channels. The impression is a personalized, physical print. There is no need to communicate with your operations team. All personalized inserts customers receive in their packages are controlled by you.

AI-Powered Community Platform for Customers, Employees, and Influencers NextBee's core platform makes it easy to create rich communities for every segment of your audience. NextBee's CX360 platform gives you the ultimate marketing toolbox for your teams. CX360 offers a 360-degree approach to customer engagement. It includes features that increase retention, CLV and new customer acquisition, brand advocacy feedback and onboarding, training, personalized communication, and overall brand affinity. We help you build a successful workflow, from initial program participation invitations to reward fulfillment. Our consultative approach allows you to take advantage of our smart controls and extensive list of promotions to increase the adoption rate and long-term growth potential of your engagement programs. We analyze every interaction and incentive we support to ensure that the results are accurate.

Seeing what's happening on your website or apps can help you accelerate growth. Kissmetrics is ideal for SaaS product or marketing teams. We provide the information you need in order to acquire qualified prospects, convert more trial customers into paying customers, and decrease churn. Kissmetrics is also suitable for ecommerce product marketing and product teams. We provide the information you need in order to optimize your checkout funnel, convert loyalists into customers, and increase your customer's lifetime value.

With loyalty and reward programs that are specifically tailored to your customers, you can connect your most valuable customers. Oracle CrowdTwist Engagement and Loyalty increases profitability, deepens customer relations, and improves customer loyalty. To build a 360-degree customer profile, capture data from every interaction with your brand. This can be used to personalize interactions. Build customer loyalty by creating consistent loyalty experiences no matter which touchpoints--physical or digital--customers chose to interact with your brand. You can use customer data from all channels and touchpoints to build stronger relationships with your customers. Gamification can be used to interact with customers beyond the transaction point. Learn why customers engage and what motivates them to buy.

AppEQ is a customer retention software that provides real-time customer insights on top of your existing SaaS applications. AppEQ unifies customer data from your CRM, Helpdesk, Email, etc., and delivers actionable insights at your fingertips. Purpose-built for Customer Success and Account Management teams to drive retention revenue and growth without the complexities of traditional Customer Success Platforms. Fast-growing SaaS companies use AppEQ to retain and grow their accounts. Customer Success and Account Management teams from fast-growing B2B SaaS companies rely on AppEQ to boost their retention revenue and account growth. AppEQ is a customer retention software that provides one-click real-time customer insights on top of your existing SaaS applications.

Churn is the number one enemy of any business. It's the silent killer that can erode your customer base and sap your profits. But there's a solution: ChurnFree. What is Churnfree? Churnfree is the solution for reducing churn and retaining customers. It helps you create customer retention flows and win back your customers. With Churnfree, you can create custom retention flows to keep your customers engaged and coming back for more. And if they do ever slip away, you can win them back with targeted flows designed to get them hooked again. Don't let churn destroy your business. Fight back with Churnfree amazing features today! 1. Create Retention Flow 2. Real-Time Analytics Dashboard 3. Personalized Your Offers 4. Beware of Client Feedback 5. Pause Instead of Cancelling 6. Add Multiple Products So what are you waiting for Start your Free-Trial Now!

Maintain strong customer relationships. Customer retention is increased. Lower customer acquisition costs. How can Kilterly help build long-lasting customer relationships. Our data-driven analytics engine will tell you who is active, indifferent, and ready to churn. It also includes a unique method to measure customer sentiment based upon responses. What is the likelihood of your customer recommending your product or business to others? We provide the tools you need to measure NPS consistently and unobtrusively. Kilterly's automated communication allows you to create campaigns and task work-offs which take customer onboarding and care to a whole new level. Our platform allows you to pick and choose which customer segments you want to reach when most needed. Multiple segmentation criteria are available. You can structure your team's workflow.

VENMATE is the all-in one platform that drives customer satisfaction, retention and growth. Gain a 360° view, anticipate customer needs and make every customer a champion. Gain deep insights on customer behavior and preferences in order to increase satisfaction and loyalty. Streamline customer success operations to improve efficiency and deliver exceptional experiences. Reduce customer churn while increasing upsell opportunities. VENMATE’s streamlined implementation and onboarding module will accelerate your time to value. Our platform will ensure you never lose track, using playbooks to provide an efficient and structured onboarding experience. Centralize customer data from different tools and help your Customer Success team document each interaction seamlessly with VENMATE. Guide your customers on their journey and collect valuable feedback to continually improve their experience.

Kaizan uses conversational intelligence to highlight the health of clients and what will increase revenue. Client-centric teams are the future of relationship building. Kaizan's platform for client intelligence can guide your company in retaining and growing clients. Kaizan uses advanced language modeling and conversation intelligence to extract key tasks and actions that you'll require to enable client success. Kaizan populates your client work streams with summaries of conversations, next steps, risks and opportunities, and other information that helps the team retain and grow clients. Finally, a unbiased view into what's happening in your client portfolio. Stakeholder mapping plays a crucial role in managing client relationships. It helps businesses establish open communication channels and create a collaborative relationship. We share our tips for how to do it efficiently. Increase your revenue with these insights.

Most tools used for customer success are either designed for sales or too complex. Startdeliver simplifies the monitoring of customer health, managing projects, and automating workflows. View data on customer health, based on feedback, open support tickets, and usage. Reports on the performance of your team can be easily shared with management. Many companies leave it to chance. Startdeliver allows you to take control and manage the process. As the journey progresses, keep track of all stakeholders and users. Manage and drive an proactive retention process. All your data can be used to measure and gain actionable insights. You can also manage all customer interactions. With journeys, you can deliver the desired outcome in a deliberate manner to your customers. Automate your customer interactions using automation IQ. Start with documentation, tutorials and a free sandbox environment.

Prevent churn, and you'll get back your revenue. ProsperStack is a drop-in cancellation flow that automatically prevents churn. Targeted offers can be used to save customers and to gather feedback that will help you make informed product, pricing, and remarketing choices. ProsperStack's cancellation flow is a beautiful, low-friction offboarding experience that is kind to users and helps you grow your business. It can be embedded directly into your application using just a few lines code. You can then customize everything in ProsperStack - no developer required! Your cancellation flow can be turned into a powerful tool for churn prevention. Offers that are tailored to customers' segments and reasons for leaving can be made. Analyze results, adjust and personalize at any time to find the most effective offers. ProsperStack answers help you to retarget lost revenues effectively and provide insight into key decisions regarding your product roadmap, pricing, support, and service.

Software that helps you achieve customer success. Freshsuccess is a software and subscription company that helps prevent churn and increases expansion. It also strengthens customer relationships. Gain greater visibility into your customer base. View account health, support tickets and billing history in real-time. Identify risks and potential opportunities. Address customer churn and identify new advocates or growth opportunities. Standardize workflows, automate processes, and create best practices for your Customer Success Team. View key metrics such as churn and expansion, product adoption and customer health. Freshsuccess is trusted by leading B2B subscription and software companies. A customer health score captures attributes and behaviors of successful clients. Customer Success professionals use health score to identify customer risks and opportunities before they happen.

SuccessGuardian, a customer success platform powered by AI, is designed to help businesses improve customer relationships and drive business growth. It helps customer success team to streamline workflows and track customer journeys. It also automates engagement to increase customer satisfaction and reduce churn. SuccessGuardian is a proactive customer outreach tool that helps companies save time and improve retention.

Your Customer Success team can create the best customer experiences possible with powerful analytics, automation, project management, and other tools. Do not compromise on power and ease-of use. Plug-and-play integrations, project templates and project templates will get your team up to speed quickly. Then create custom customer experiences that scale with automation and customization. You must unify customer data across your tech stack to be able to identify trends and use insights to create a world-class customer experience. All your data - CRM, product analytics and support tickets, emails, NPS and revenue data - all in one tab

Deliver exceptional customer service where it matters to grow your business. GemSeek CX platforms enable companies to win and grow customers worth millions. You can measure how well you keep your promises at all touchpoints and gain clarity on how to transform your business so that customers are delighted beyond satisfaction. It is a scalable solution that will give you clarity and help you make informed decisions every day. It can help you increase customer satisfaction by at least 15%, retain 40% more customers, generate 10% more revenue through closed-loop customer feedback initiatives, spend 30% less on customer service, and retain 40% more customers within the first three years. GemSeek's customer experience platform allows you to create multi-country programs that help you understand the factors that impact customer satisfaction. You can measure customer experience across all channels in real-time and identify key satisfaction factors. Recommendations based on AI for growing and retaining customers

Your success depends on your agents. Your team must be connected, productive, and effective wherever they are. Customers want to feel cared for. You can provide them with personalized, proactive, and frictionless experiences on any channel. You need to do it all these days. Intelligent automation and case management can help you reduce costs and maximize your channels. To resolve customer queries faster, connect and automate work across systems and people. Pega's AI-powered casemanagement adapts to customer service inquiries. Pre-defined microjourneys based on industry best practices can be used as templates to quickly get started. You can reduce your team's cost to serve while still managing higher contact volumes with efficient service delivery.

Mixpanel's mission is to increase innovation. Mixpanel is not only a company but also a service provider for businesses. Companies can use our engagement and analytics product to analyze how users interact, convert, retain, and engage with them in real-time on web, mobile, or smart devices. They can then use this data to improve their products and business. Mixpanel serves more than 26,000 companies in different industries worldwide, including Samsung, Twitter and BMW. Mixpanel is headquartered in San Francisco and has offices in New York City, Seattle, Austin. London, Paris, Barcelona, Paris, London, and Singapore.

Qiscus allows you to engage your customers through 20+ channels from one platform. It also gives you the best customer experience. Our features allow you to convert leads, manage complaints, and market products. Multiple channels can be integrated into one dashboard: WhatsApp, Facebook and Instagram, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, LiveChat, among others. You can add a chat widget to your website or mobile apps. Get complete analytics about your customers, agents and channels. Integrate with other systems to automate and scale. Qiscus' solutions have been used by thousands of businesses to win over millions of customers. Maximize customer trust at every stage of their journey. Reduce lead leakages and slow response. Your customers will be able to connect with you on one platform. You can also manage their profiles through CRM. Answer questions, introduce your product, and segment customers with CRM and tag. Multichannel inbox provides structured and efficient support.

We’re everything your customer-obsessed team needs to improve retention, automatically. Our typical customer... Lowers cancellations up to 42% Recovers up to 89% of failed payments Saves thousands on retention programs Increases customer LTV by 28% Boosts MRR by 14% Join the SaaS companies who already trust Churnkey to protect over $500M in ARR.

Our modular platform for customer acquisition, retention, and engagement allows multichannel brands to implement omnichannel, data-rich, objectives-driven, ROI-driven, data rich programs across all industries. A single technology vendor can help brands run everything from simple reward-based promotions to ongoing loyalty and rebate marketing programs. Consumers can create instant win games, sweepstakes GWP and social media campaigns to win big while having a lot of fun. Assist with setup, legal and fulfillment. Modular customer loyalty platform that rewards customers for purchasing and not-buying to build loyalty. Complex consumer behaviour and purchase patterns can be captured and analyzed. This valuable information can be used to generate actionable insights that will improve personalization and engagement. Digital receipts processing makes it easy to get rebates. Flexible, efficient, secure, scalable, and scalable.

Without being overwhelmed by numbers, you can understand how visitors actually experience your site. Traditional web analytics tools allow you to analyze traffic data. Hotjar can show you the real behavior of your users on your site. But numbers alone won't tell you. Track Customer Satisfaction, Net Promoter Score (NPS®, & Voice Of Customer (VOC). Session Recordings can help you eliminate guesswork and show how customers are using your product. Empathize with your users to see where they are stuck. Take a look at user behavior and ask the right questions. Hotjar works on all major platforms. Visualize behavior – Understand what users want, need, and do on your website by visualizing their clicks, taps, and scrolling behavior. These are the strongest indicators of visitor motivation. You can see what your users see.