Smartlook Reviews

Summary: My experience with this product is amazing. This software provides solutions which are beneficial for future planning of development.

Positive: Help to find where users are struggling on websites and apps.
Provides the best solutions for improving user experience.

Negative: There are no cons about this product, but I feel price should be more affordable.

Summary: Smartlook has provided essential data about the movement and impact of our website, from time and space details to recordings and heat maps to get insight into the modules with the most visitor interaction. We have been able to solve problems, devise powerful strategies to improve the user's web experience, generate customers and opportunities. I do not doubt that it can be of great use to your company, easy to start using. It provides valuable resources to improve users' web experience and generate new customers and opportunities.

Positive: Since using Smartlook, we have been able to track our website activity in detail; we can get details of time, location, unlimited recordings of visitor sessions through our website, and more. It is as helpful as it is easy to access and use; we can devise strategies and implement improvements to provide a better experience, and their technical support is exceptional.

Negative: I have had no problems with this tool; it has been beneficial. However, I consider that the price is somewhat high and may represent a limitation for small businesses.

Summary: Smartlook is one way to set up funnel tracking with custom events/URL's etc.
Provides a better understanding of how web pages and landing pages are performing.

Positive: Setting up screen and sharing recordings with my clients is now easy and within minutes. I addition it also allows UID to be passed to the Smartlook app.

Negative: It has crucial analytical data but it would even be more great if Heatmaps can show % clicks on map.

Summary: Smartlook is an incredible analytics solution for the website. It allows us to track and maintain a good standard of usability and features for users. Overall we had a positive experience with it.

Positive: #1- Powerful and detailed website analytics solution.
#2- It makes ease for maintaining user interests.
#3- Best Visitor behavior and activity analysis.
#4- Best for e-commerce websites.

Negative: #1- We had an overall positive experience with it.

Summary: It gives informative analytics reports about performance and user behavior of mobile applications and websites. Overall I use Smartlook for my business website to analyze my campaign performance and visitor behaviors.

Positive: It's very easy to deploy and implement on any size of the business website. Reports are informative. Visitor tracking and behavior analysis feature. The daily analytics summary saves time.

Negative: Overall it's an outstanding web analytics platform.

Summary: If you launch a SaaS startup, smarlook is a tool to have on your website

Positive: Record everything which make it rely useful for startup. On don't necessary know what you want to record ahead of time. Smartlook allow to make retroactive analysis of data.
Pricing is reasonable for startup.

Negative: Segment integration is still in beta.
You need some analytical skills to use this tool

Summary: Businesses looking for visual insights into user activity on their website might find great use for Smartlook. Its capabilities for heatmaps, funnel analyses, and session recording make it an invaluable tool for improving user experience and website performance.

Positive: With the use of Smartlook's funnel analysis tools, companies can monitor and examine the actions customers take on their website to accomplish particular objectives. For better understanding and execution of the conversion process, this functionality is essential.

Negative: Although Smartlook offers strong visual analytics, some users might feel that it has less complex reporting choices than more specialist analytics tools. Extra tools could be needed for businesses with complicated reporting requirements.

Summary: You can manage and restrict user access.
I have been using it to analyse the people and plan future changes.
It has a toolkit to improve efficiency.

Positive: - Everything is briefly represented on the dashboard.
- You can record sessions for auditing.
- It saves every detail of traffic from IP to location and gives an accurate report.

Negative: The price could be more reasonable.
Mobile applications need few improvements.