SmartReviews Reviews

SmartReviews Description

SmartReviews consolidates feedback from various platforms such as websites, SMS, emails, and in-person interactions into one cohesive system. The design of Shrivra SmartReviews is both intuitive and efficient, allowing for a quick setup process that takes just a few minutes. You have the option to utilize an offline survey application to create a feedback kiosk on iOS or Android devices, or you can opt for direct, in-person feedback collection. Once you connect to the internet, all gathered data syncs securely from offline mode. SmartReviews enables you to monitor both the frequency and volume of customer feedback effectively. It serves as an excellent net promoter software, especially when you need to assess customer satisfaction levels. By fostering team collaboration, you can act on feedback directly from the Response Inbox. With insightful reports and detailed analytics at your disposal, you can easily implement actions based on the data received, and you have the flexibility to share these insights via push notifications or email. This comprehensive approach ensures that businesses stay informed and responsive to customer needs.