• Name: Dayna G.
    Job Title: Business Development
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    The Original Video Chat

    Date: May 27 2020

    Summary: I haven't used it as much since other platforms started taking over, but it's still a great resource.

    Positive: For Skype being what I know as the original video chat platform, I think it still holds up to being great.

    Negative: I sometimes have issues logging in and getting my account running.

    Read More...
  • Name: Harsh P.
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great video calling app

    Date: May 27 2020

    Summary: The Skype calls for me are fine quality-wise but due to my connectivity it sometimes suffers from latency between the audio and the video.

    Positive: - Calls can be recorded and are easily accessible.
    - Push to talk feature takes away the trouble of repeatedly muting and unmuting yourself during an interactive session.
    - Chat feature is also very useful.

    Negative: - I am personally not a fan of the Skype credit, as it includes a connection fee.

    Read More...
  • Name: Girish K.
    Job Title: Office Assistant
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Make your presence remotely!

    Date: May 27 2020

    Summary: During whole lock down, I used Skye more than ever. It helped me in connecting socially and also it allowed me to do some official web conference without any trouble. I will continue to use it even after lock down.

    Positive: I like its clear audio/video quality so much. It's screen sharing is excellent too. It has an clear edge over other alike available tools. Also, it is secured enough.

    Negative: I have been using Skype for a long time and apart from little bugs, I did not find anything to dislike. Its bugs are screen sharing limitation and inability to work during slow network connection.

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  • Name: Nikesh Kumar V.
    Job Title: Engineer
    Length of product use: Less than 6 months
    Used How Often?: Daily
    Role: User
    Organization Size: 10,000 - 19,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Virtually in front of others whenever you want

    Edited: May 27 2020

    Summary: During lock down period, I use its services for making video call to my family members and also done official work while working from home. It provides me full freedom and satisfaction and I like it so much.

    Positive: I love its crystal clear sound and video quality. It brings joy in chatting or working officially. It is very useful for all means. Very useful tool for all who can't move.

    Negative: Sometimes during slow network, it pauses for a while and this is very annoying. Otherwise nothing to complain about.

    Read More...
  • Name: Rohan J.
    Job Title: Software Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A simple and reliable instant messenger

    Date: May 25 2020

    Summary: Skype is an easy to use IM with an emphasis on simplicity over features but faces tough competition in market from feature rich alternatives like Teams.

    Positive: User friendly.
    Make calls to phone number from app.
    Integration with Outlook mailing list.
    Good mobile app.
    Document sharing feature.

    Negative: Not suited for meetings or conference.
    Video quality during calls in not consistent.
    Very less integration with other apps.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Engineer
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Dying legacy

    Date: May 25 2020

    Summary: Skype has been the most famous communication software overall in the corporate world despite being a heavy application. I wonder how it is going to face the onslaught of platforms like Zoom and Slack.

    Positive: - The platform is quite universal across platforms and integrates quite well with Microsoft services like Outlook.
    - It has all the features one can ask for.

    Negative: - It feels quite heavy and laggy. Also the whole process of creating an ID and sharing it with others is not so seamless. Basically too much effort to set up.
    - The video calling platform is not up to the mark.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Assistant System Engineer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Skype

    Date: May 24 2020

    Summary: I've been using Skype for quite some time now. I've seen Skype improving their product and customer support gradually with time. Although, there are several competitors of Skype in the market but it still has its own value and its own place in the market.

    Positive: Skype is a reliable product when it comes to communicating with others through video calls or voice calls or through instant messages.

    Negative: They should reduce the price of paid version of skype.

    Read More...
  • Name: Andy S.
    Job Title: Manager
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Becoming more important in a remote workforce

    Date: Apr 14 2020

    Summary: Our company has shifted to Microsoft Teams which is basically the same but built for an enterprise environment. Is instrumental in the ever changing remote society we live in now.

    Positive: Easy setup and free to use for personal use. Can send an invite to anyone with an email address and be up and running in a video call in minutes.

    Negative: I have had compatibility issues in the past and had to try multiple email addresses when trying to do a phone interview.

    Read More...
  • Name: Spencer B.
    Job Title: CFO
    Length of product use: 2+ Years
    Used How Often?: Yearly
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Adequate, But Better Out There

    Date: Jun 20 2020

    Summary: We don't pay anything for Skype, which is the one thing it has as a benefit over other platforms, but the technology and ease of use has not kept up with the other plaforms.

    Positive: Skype is easy enough to use, and it does the job, but the reality is with all the other products out there, Skype is not keeping up with the technology.

    Negative: The platform is not as user friendly as other video conferencing tools and technology.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Freelance Designer
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    A tough choice.

    Date: May 24 2020

    Summary: I did my first video call with Skype and was the only app which came preinstalled in my Playstation Portable when I was a kid. It brings back those days whenever my family members call me through Skype.

    Apart from the nostalgic value, it struggles to maintain its persona amidst an ocean of competitors in the same category.

    Positive: (+) Chat experience is great.
    (+) Screen sharing works well.
    (+) Video and sound quality are okay.
    (+) Conference calls are good.

    Negative: (-) Performance issues especially when using screen sharing feature.
    (-) Minor stability issues. Sometimes, calls just end themselves even when internet connectivity is good.
    (-) Huge number of alternatives that do this better.

    Read More...
  • Name: Valerie C.
    Job Title: Gallery manager
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Skype is okay but there are better alternatives

    Date: May 23 2020

    Summary: Skype used to be the industry standard for video conferencing, however there are so many more technically better applications such as Zoom and more convenient options such as FaceTime if you are an Apple user.

    Positive: It is good for video conferencing with one person. It was the industry standard at one point so you may have a large address book already compiled.

    Negative: Skype is good for if you want to speak with one person, however if you want to have a group meeting there are much better alternatives.

    Read More...
  • Name: Chet N.
    Job Title: Ceo
    Length of product use: Less than 6 months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Old way to video chat

    Date: Apr 17 2020

    Summary: I wouldn't use the other than in time video chat. But there's a lot more programs out there like Google Hangouts that works better.

    Positive: Skype is a bit outdated and I think they don't have much to offer then the others do that are how leading experts

    Negative: Outdated interface that is confusing to use for users

    Read More...
  • Name: Javier M.
    Job Title: Sales
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Left behind in the Video conference space

    Date: Jun 03 2024

    Summary: If Microsoft hadn't had the business relations it has built over the years it's probably neither Skype nor Teams would be used today, at least not as much as Zoom.
    This has happened before with other products acquired by Microsoft.

    Positive: Easy to get, easy to download, easy to use once you learn how to.
    You can use it pretty much everywhere.

    Negative: It did not evolve, it requires way too many permissions for the capabilities it offers. Microsoft decided to give priority to Teams and just kinda forgot about Skype.

    Read More...