Simplii Description
Simplii's click-to-call functionality allows you to seamlessly transition from web browsing to making phone calls with just a single click. Once activated, any phone number displayed in your Chrome browser becomes clickable. Additionally, our Fusion extension ensures that any incoming calls to your phone will appear on any open tab in your Chrome browser. The Screen Pops feature enables you to either answer or decline calls, send text responses, and even manage call transfers or holds directly from your screen. Furthermore, you can jot down notes and contact details within the Screen Pop, and this information will be instantly saved to your contacts. When linked with an integrated Simplii CRM, all relevant data, including call history, call recordings, SMS messages, call dispositions, and notes, are recorded in real-time, synchronizing effortlessly with your CRM. Simply connect your CRM account to Fusion, and you'll see the logs being updated automatically, enhancing your workflow and communication efficiency. This integration not only streamlines your calling process but also ensures that all your interactions are meticulously documented for future reference.
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Simplii User Reviews
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Simplii review Date: Apr 15 2024
Summary: Terrible! Difficult to understand techs, they send emails that problems are resolved when they continue to reappear, beginning another provider trial instead of changing and finding another problem but definitely leaving Simplii.
Positive: WHEN it works that it logs calls in my CRM. I have client photos in my CRM that pop up when they call, makes me feel like I am talking directly to them.
Negative: It DOESN'T work!!!! They will troubleshoot for an hour and less than 24 hrs it won't connect again, they swear it isn't their side. They are doing updates which is making it incredibly worse. DON'T do it!!!!!
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Run! Date: Jun 19 2023
Summary: Zero stars. This app doesn't work. The devs and support are clueless. An absolute nightmare experience.
Positive: It had to take more effort to fail this hard than to "Simplii" make a product that works. Oh, the irony.
Negative: For such a simple app, these devs clearly have no idea what they're doing. I never know from minute to minute if my business phone is able to make and receive calls and texts or not. Support is clueless. They had to build a clear cache button into the app as a last resort and even that doesn't work right. My $2M+ business is currently dead in the water with no response from support.
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