Simplii Description

Simplii's click-to-call functionality allows you to seamlessly transition from web browsing to making phone calls with just a single click. Once activated, any phone number displayed in your Chrome browser becomes clickable. Additionally, our Fusion extension ensures that any incoming calls to your phone will appear on any open tab in your Chrome browser. The Screen Pops feature enables you to either answer or decline calls, send text responses, and even manage call transfers or holds directly from your screen. Furthermore, you can jot down notes and contact details within the Screen Pop, and this information will be instantly saved to your contacts. When linked with an integrated Simplii CRM, all relevant data, including call history, call recordings, SMS messages, call dispositions, and notes, are recorded in real-time, synchronizing effortlessly with your CRM. Simply connect your CRM account to Fusion, and you'll see the logs being updated automatically, enhancing your workflow and communication efficiency. This integration not only streamlines your calling process but also ensures that all your interactions are meticulously documented for future reference.

Integrations

Reviews - 2 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Simplii
Year Founded:
2017
Headquarters:
United States
Website:
www.simplii.net

Media

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Product Details

Platforms
Web-Based
Types of Training
Live Training (Online)
Customer Support
Business Hours
Live Rep (24/7)
Online Support

Simplii Features and Options

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Provider

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX Provider

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Simplii User Reviews

Write a Review
  • Name: Barbara M.
    Job Title: Owner/financial advisor
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simplii review

    Date: Apr 15 2024

    Summary: Terrible! Difficult to understand techs, they send emails that problems are resolved when they continue to reappear, beginning another provider trial instead of changing and finding another problem but definitely leaving Simplii.

    Positive: WHEN it works that it logs calls in my CRM. I have client photos in my CRM that pop up when they call, makes me feel like I am talking directly to them.

    Negative: It DOESN'T work!!!! They will troubleshoot for an hour and less than 24 hrs it won't connect again, they swear it isn't their side. They are doing updates which is making it incredibly worse. DON'T do it!!!!!

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Owner
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User, Administrator, Deployment
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Run!

    Date: Jun 19 2023

    Summary: Zero stars. This app doesn't work. The devs and support are clueless. An absolute nightmare experience.

    Positive: It had to take more effort to fail this hard than to "Simplii" make a product that works. Oh, the irony.

    Negative: For such a simple app, these devs clearly have no idea what they're doing. I never know from minute to minute if my business phone is able to make and receive calls and texts or not. Support is clueless. They had to build a clear cache button into the app as a last resort and even that doesn't work right. My $2M+ business is currently dead in the water with no response from support.

    Read More...
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