SimplifyIT Description
Founded in 2004 by professionals with extensive experience in credit union and banking technology, SimplifyIT, Inc. is a software development company dedicated to streamlining daily operations. Our web-based software solutions are crafted to ensure ease of use for employees while remaining straightforward for IT teams to manage. Are you in search of a user-friendly help desk that maintains the robust functionality needed to handle various projects and routine tasks? Imagine implementing a system that not only garners acceptance from users but also encourages ongoing engagement post-launch. We present the ideal answer: help desk software created by those who work in IT support. Employees prefer a solution that minimizes complexity and lengthy lists; their primary desire is for something that is both efficient and swift. By incorporating appealing design and enjoyable features, we foster genuine user commitment and satisfaction.
SimplifyIT Alternatives
Axero
Hundreds of companies and millions of employees use Axero’s intranet software to communicate, collaborate, manage tasks and events, organize content, and develop their company culture.
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ServoDesk
Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size.
- Manage multiple data channels with one interface
Roles-based access to tickets
- Email integration that creates and acknowledges tickets automatically.
- Features rich reporting tool and dynamic dashboards.
- Roles based Customer Portal
- Simple to use business rules and workflows to drive automated processes.
- API's for integration with third party software.
We offer unparalleled support and market-leading service. Don't waste your time looking through thousands of documents online. Give us a call.
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GreenOrbit
GreenOrbit has been in the intranet software industry for more than 20 years and has worked with many IT departments on successful intranet projects of all sizes.
- Our out-of-the-box intranet software is quickly deployed.
- Once deployed (either in the cloud or on-premise), GreenOrbit is easy to manage and requires minimal input from the IT department, which in most cases can be outsourced to other departments for day-to-day management.
- GreenOrbit is easy to use - in fact, it is used by over one hundred customers and more than 380,000 users.
- It provides a centralized location for communication and document management, forms and workflows, and many other features.
- Most importantly, GreenOrbit is secure.
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Elcom
We assist organizations in creating top-tier intranet, portal, website, learning management, and digital workplace solutions, equipping employees with the essential tools to provide outstanding digital experiences for both customers and staff. Our expertise has benefited a diverse range of clients, from renowned brands like WWF, Kia Motors, and Fairfax Media to governmental and educational entities such as The Fair Work Ombudsman and The King's School, enabling them to enhance their digital operations effectively. Our platform allows for expansion through readily available integrations or the option to create custom integrations tailored to your specific requirements. Imagine the advantage of accurately measuring the return on investment (ROI) for an intranet; to facilitate this, we've developed an intranet ROI calculator and a comprehensive guide to assist you in evaluating success. As the landscape of work and productivity support evolves at a rapid pace, it’s important to recognize these pivotal trends influencing digital workplaces in 2022 and beyond, which are poised to significantly enhance productivity. Embracing these changes can lead to a more efficient and engaged workforce that is well-prepared for future challenges.
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Integrations
No Integrations at this time
Company Details
Company:
SimplifyIT
Year Founded:
2004
Headquarters:
United States
Website:
www.simplifyit.com
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Product Details
Platforms
Web-Based
Customer Support
Business Hours
SimplifyIT Features and Options
Help Desk Software
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
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