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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We assist organizations in creating top-tier intranet, portal, website, learning management, and digital workplace solutions, equipping employees with the essential tools to provide outstanding digital experiences for both customers and staff. Our expertise has benefited a diverse range of clients, from renowned brands like WWF, Kia Motors, and Fairfax Media to governmental and educational entities such as The Fair Work Ombudsman and The King's School, enabling them to enhance their digital operations effectively. Our platform allows for expansion through readily available integrations or the option to create custom integrations tailored to your specific requirements. Imagine the advantage of accurately measuring the return on investment (ROI) for an intranet; to facilitate this, we've developed an intranet ROI calculator and a comprehensive guide to assist you in evaluating success. As the landscape of work and productivity support evolves at a rapid pace, it’s important to recognize these pivotal trends influencing digital workplaces in 2022 and beyond, which are poised to significantly enhance productivity. Embracing these changes can lead to a more efficient and engaged workforce that is well-prepared for future challenges.

Description

Founded in 2004 by professionals with extensive experience in credit union and banking technology, SimplifyIT, Inc. is a software development company dedicated to streamlining daily operations. Our web-based software solutions are crafted to ensure ease of use for employees while remaining straightforward for IT teams to manage. Are you in search of a user-friendly help desk that maintains the robust functionality needed to handle various projects and routine tasks? Imagine implementing a system that not only garners acceptance from users but also encourages ongoing engagement post-launch. We present the ideal answer: help desk software created by those who work in IT support. Employees prefer a solution that minimizes complexity and lengthy lists; their primary desire is for something that is both efficient and swift. By incorporating appealing design and enjoyable features, we foster genuine user commitment and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft SharePoint Yes 

Integrations

Microsoft SharePoint No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Elcom Technology

Founded

1996

Country

Australia

Website

www.elcomcms.com

Vendor Details

Company Name

SimplifyIT

Founded

2004

Country

United States

Website

www.simplifyit.com

Product Features

Collaboration

Brainstorming No 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management No 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing No 

Content Management

Audio Content No 
Customizable Templates Yes 
Document Indexing No 
E-forms No 
Full Text Search Yes 
Image Editor Yes 
SEO Management No 
Text Editor No 
Version Control Yes 
Video Content No 
Website Management No 

Intranet

Activity / News Feed No 
Blogs No 
Calendar Management No 
Content Management No 
Discussions / Forums No 
Employee Directory No 
Knowledge Management No 
Policy Management No 
Search No 
Wiki No 

Learning Management Systems (LMS)

Academic / Education No 
Asynchronous Learning No 
Blended Learning No 
Built-In Course Authoring No 
Corporate / Business No 
Customizable No 
Gamification No 
Learner Portal No 
Mobile Learning No 
Open Source No 
SCORM Compliance Yes 
Synchronous Learning No 
Video Conferencing No 
eCommerce No 
eLearning Companies Yes 

Portal

Chat No 
Collaboration No 
Content Management No 
Document Management No 
File Sharing No 
Search No 

Website Builder

Auto Update No 
Content Import / Export No 
Drag & Drop No 
Invoices No 
Landing Pages / Web Forms No 
Newsletter Management No 
Online Booking No 
Online Store Builder No 
Pre-built Templates No 
Real Time Editing No 
SEO No 
Survey Builder No 
White Label No 

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Intranet

Activity / News Feed No 
Blogs No 
Calendar Management No 
Content Management No 
Discussions / Forums No 
Employee Directory No 
Knowledge Management No 
Policy Management No 
Search No 
Wiki No 

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