vMobile Collaborator Description

vMobile Collaborator transforms a call for assistance into a live streaming video collaborative session. Customers and field technicians can collaborate in real-time to improve issue resolution. To visually collaborate on issues, project progress, inspection verification, and other matters, share vMobile Collaborator among customers, employees, manufacturer support, and outside contractors. Access knowledge whenever and wherever it's needed. vMobile Collaborator interfaces seamlessly with your existing software platforms to allow for seamless content association. All images and videos captured, documents shared, collaboration sessions, and work orders are linked to your customer records, work orders, and internal files.

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No Integrations at this time

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Company Details

Company:
vMobile Technology
Year Founded:
2008
Headquarters:
United States
Website:
www.vmobiletech.com/solution.html
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Product Details

Platforms
iPhone
iPad
Android
Type of Training
Documentation
Customer Support
Phone Support
Online

vMobile Collaborator Features and Options

Remote Support Software

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Field Service Management Software

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management Software

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking