FirstComm Description
Cloud IP PBX offers customers all the features of a premised-based PBX but without the large capital expenditure. Cloud IP PBX offers unified messaging, sequential, and simultaneous calling. Cloud IP PBX users will have access via web portals to manage their accounts from anywhere they have Internet access. Your employees will never miss a crucial phone call again because they are away from their desks or on the move. Cloud IP PBX can be a cost-effective solution for any business. First Communications will provide you with a state of the art platform at a fraction of the cost. Your telephone service is your essential connection to customers, remote employees, partners, suppliers, and customers. SIP Trunking technology delivers more capabilities and a lower cost than traditional phone service, although phone technology has been slower than other communications technologies.
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Early termination fees Date: Nov 29 2023
Summary: If all you need is dial tone, FirstComm will deliver, if you need customer service, look elsewhere. It has been said that service is dead. I don't believe that, but there are companies such as FirstComm that make you believe that service really is dead.
Positive: The phones work. If all you need is to make a phone call then this service will work for you. If you need help with the service, you will be frustrated. In summary, there is no, "we care" at FirstComm.
Negative: Poor customer support is the 1st issue. After the initial setup, it is difficult to find support. The fee is higher than comparable service and regardless of how long you have been a customer, if you don't cancel service in a narrow window if time you either have to stay another year or pay a ridiculous penalty.
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