ServiceNow Problem Management Description

ServiceNow®, Problem Management allows you to quickly restore services, often preventing problems from ever happening. ServiceNow helps you eliminate recurring problems and minimize the impact of unplanned disruptions by providing a structured workflow that diagnoses and fixes root causes.


Automated workflows enable problem managers to quickly document workarounds or solutions so IT teams can concentrate and get more done. IT can provide faster solutions and responses by having a comprehensive view of all incidents and any changes.

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Company Details

Company:
ServiceNow
Year Founded:
2004
Headquarters:
United States
Website:
www.servicenow.com/products/problem-management.html

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Product Details

Platforms
SaaS
Type of Training
Documentation
Customer Support
Online

ServiceNow Problem Management Features and Options

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring