ServiceNow Problem Management Description

ServiceNow® Problem Management streamlines the process of restoring services, often enabling the prevention of future issues altogether. By utilizing a systematic workflow that identifies root causes and resolves problems, ServiceNow allows organizations to eradicate recurring incidents and lessen the effects of unforeseen disruptions. Through automated workflows, problem managers can conveniently document both workarounds and solutions, allowing IT teams to concentrate on their tasks and enhance productivity. With a unified perspective on incidents and related changes, IT professionals can provide quicker responses and effective resolutions. Accelerate the resolution process, reduce interruptions, and lessen the consequences by disseminating solutions and workarounds. Identify and tackle potential points of failure while assessing the impact of issues all in a single platform. By equipping IT with the tools to tackle problems at their origin, the likelihood of future disruptions from repeated incidents is significantly diminished. Furthermore, sharing updates with service subscribers fosters greater transparency and facilitates more effective collaboration among teams. As a result, organizations can work more cohesively and efficiently to improve overall service quality.

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The ultimate uptime monitoring service. Get 50 monitors with 5-minute checks completely free. Set up in seconds and stay informed about your website’s health at all times. Website monitoring: Get instant alerts when your website goes down. Reliable and accurate monitoring helps you fix issues before they affect users and prevent revenue loss. SSL certificate monitoring: Avoid losing visitors due to expired SSL certificates. Get notified 30 days before expiration so you can renew in time. Ping and port monitoring: Check if your server is online or if your email service is running on port 465. Monitor any port you need with real-time alerts. Cron job monitoring: Track scheduled tasks with heartbeat monitoring. We verify if the request arrives on time, making sure server-side jobs and internet-connected devices are running properly. Status pages: Create up to 100 branded status pages, protect them with a password, and allow subscribers to receive updates. Stay informed with email, SMS, voice calls, push notifications, or integrations with Slack, Zapier, PagerDuty, Telegram, Discord, Microsoft Teams, Google Chat, and more. Maintenance windows: Pause monitoring when you schedule downtime to avoid unnecessary alerts
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It is difficult to make data available and actionable when a manufacturing site has many processes. As operations grow, it is becoming more difficult to comply with safety, quality, and environmental regulations. Manufacturing is built on predictability and reliability. Manufacturing by nature is all in the execution of established processes. TenForce was built from the feedback of our clients to map the operational reality in a plant.
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Track deductions, identify root causes and collaborate with partners to hold everyone accountable. Supply chain exceptions are not uncommon. They are not worth wasting time and money. Your team should be able to seamlessly work with suppliers and carriers to find and close gaps. Track Key Issues & Values at Risk Analyze Root Causes & Resolutions Work with Suppliers & Partners. Direct Actions to resolve Incidents. Assign to internal or external users. Set due dates & get reminders. Elementum is the company behind the cloud-native supply chain management platform. Elementum is the company behind the first cloud-native supply chain automation platform. Customers expect instant gratification and success in operations must be able to adapt quickly to unexpected events. Elementum's platform centralizes data and communication to enable rapid resolution of incidents and cross-ecosystem execution. It also ensures products are available at the correct time, place and cost.
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Company Details

Company:
ServiceNow
Year Founded:
2004
Headquarters:
United States
Website:
www.servicenow.com/products/problem-management.html

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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Customer Support
Online Support

ServiceNow Problem Management Features and Options

IT Management Software

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

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