SentiOne Description

Elevate your customer service by transitioning from traditional social listening tools to advanced AI conversational bots. Stay informed with the latest trends in online listening and data analytics for better insights. Participate actively in conversations that incorporate customer service strategies online. Amplify your customer service approach through multichannel AI automation techniques. Keep a close eye on critical online discussions that impact your brand's reputation. By utilizing an AI-driven online listening and data analysis engine, you can gain meaningful insights that allow you to effectively oversee your brand's image. Consolidate your social media profiles into a single online brand management platform. Interact with both existing and potential customers across various web channels to boost customer satisfaction levels. Transform the customer experience by embracing innovative technology solutions. Enhance your brand communications by incorporating AI conversational bots, ensuring you not only meet but surpass audience expectations. This integration of technology will ultimately foster stronger relationships between your brand and its customers.

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Pricing

Pricing Starts At:
$299 per month
Free Trial:
Yes

Integrations

View Integrations

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Company Details

Company:
SentiOne
Year Founded:
2011
Headquarters:
Poland
Website:
sentione.com

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Product Details

Platforms
Web-Based
iPhone App
iPad App
Android App
Types of Training
Training Docs
Live Training (Online)
Webinars
Customer Support
Business Hours
Online Support

SentiOne Features and Options

Social Media Monitoring Software

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Customer Service Software

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Chatbot Software

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI Platform

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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