Samfex Description
SAMFEX is a unique software solution for service and maintenance management. It was originally developed for hotels, but can be used in any other building. Assisting Engineering, Housekeeping, Asset Management, F&B, Guest Service and other departments in their daily work. With a special emphasis on Security and Sustainability. The most flexible, comprehensive, and powerful tool available on the market. Operational processes drive the tool. It is flexible and customizable so it can be used in any public facility. From offices to clinics to industrial plants.
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Cheerze
Cheerze handles everything, from reservations and check-ins, to room service and housekeeping to restaurant and gift shop purchases, night audits, and purchasing. Cheerze is the preferred Hotel Management System in mid-sized hotels, resorts and small hotels as well as service apartments. It provides hotel assistance from check-in through checkout, from guest history to room booking, housekeeping to guest experience, and even housekeeping. Cheerze has a variety of features for Front of the House as well as Back of the House services. These modules are designed to improve operational efficiency, guest satisfaction, cost control, robust reporting, and prevent revenue seepage. Cheerze's modular design allows you to choose from a variety of sub-products that are specific to your process.
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Hotelist
Hotelist PMS is a cloud-based software that allows you to organize and automate your property's daily operations (Hotel, rentals). You can avoid mistakes, be more productive, and improve your client service. All your reservations can be viewed simultaneously, on the same booking calendar (plan). It's as simple as drag-and-drop to manage all of your property's online channels (website, booking.com and expedia). Your guests can review and verify their personal information on arrival via tablet or another device. You will always have the most current visitors information so you can contact them or inform them about any special offers. The touch-enabled panel in your room allows you to communicate with the reception to request services such as housekeeping, turndown, laundry, or to simply set a "do NOT disturb" status. It can be customized to meet the needs of the Hotel.
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Tourismart
Your guests will be able to access all hotel services from anywhere they are. With just a few clicks, they can place orders, make reservations, book hotels, send requests, and view their pending bills. You can meet even the most difficult visitor's needs in a fraction of the time. You can receive and manage guest's real-time requests. They will be directed directly to the right people in your staff. Track orders, reservations, bookings and clientele. Get valuable feedback about your services and collect it. Respond to every challenge and develop engagement strategies. To track guests' exact location and monitor the progress of internal tasks, embed tiny Estimote beacons inside your hotel. Send push notifications to guest's smartwatch or smartphone to automatically welcome them and inform them of special offers or events.
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Guestware
Guestware is a Software as a Service company. Your Guestware solution runs on the cloud. This cost-effective solution to managing on-premise software allows for flexibility in deployment and lowers costs. The Guestware management tools allow hotel service teams to respond to guests' individual needs and provide exceptional guest experiences. Guestware automates and optimizes staff assignments to ensure that every issue or request is addressed quickly. Guestware's data analytics reduce operating costs and improve guest satisfaction. All guest interactions and information are recorded in one place by the system. It seamlessly integrates with your property manager system (PMS), central reservation system (CRS), and makes it easy to care for your guests. Guestware intelligently schedules, tracks and tracks preventive maintenance tasks to reduce owner capital expenses and maximize facility maintenance to ensure maximum guest satisfaction.
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Integrations
Company Details
Company:
Mellex Services
Headquarters:
Germany
Website:
samfex.com
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Samfex Features and Options
Hospitality Property Management Software
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
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