Salesforce Reviews

Summary: Salesforce CRM annexes all aspects of our customers, from phone calls, emails, meetings and social media. It allows us to manage the different levels of interest from our customers, scheduling meetings and distribution of new leads. Salesforce CRM is customizable, it manages sales teams, which helped us improve productivity and reduce internal costs, when our company started using this tool to create a sales workflow, it gave us an accurate sales forecast. Salesforce CRM also provided us with tools to facilitate and manage email campaigns that generated sales results at the lowest possible cost.

Positive: Salesforce CRM has allowed us to manage the relationship with our customers through the Internet or the cloud in such a way that we record all the information efficiently thus fulfilling all their needs, as it allows us to have a report and a follow-up perfectly improving the sales processes within the company.

Negative: The cost of the platform is considered relatively high which can be somewhat distressing for small businesses, they should consider the price or have a simpler version, but in turn free, we have had problems with customer service because it is difficult for us to contact them.

Summary: Overall my experience with Salesforce has been amazing! I enjoy working on the platform every day and getting to help my co-workers make their lives easier with it as well.

Positive: Was able to connect to just about anything! Able to connect to our contact center to complete a lot of automation.

Negative: There really isn't any cons with Salesforce, its the top of its breed. It can do pretty much everything plus more.

Summary: I’ve found Salesforce to be one of the most useful tools in our business. Ease of use, features, and security are crucial in today’s world, and Salesforce has it all.

Positive: Sales force has made it easy to add and manage new customers and existing contracts. Extensive capabilities are why so many businesses are using it.

Negative: I haven’t found any flaws with Salesforce, in my experience it has been a very useful tool.

Summary: Overall, Salesforce provides our organization a top-class CRM to manage everything related to sales and customers. We loved this tool, I recommend everyone to try this robust tool.

Positive: Salesforce is a gem tool for customer relationship management. From sales overview to user management, it gives endless power to manage everything. Also, it has wide support for tool integrations. Loved it.

Negative: At the initial time, it was a little complex to navigate, now it's great.

Summary: Overall its an outstanding platform for customer relationship management. It is a platform we can't live without now!

Positive: Salesforce allows us to manage prospects, leads and accounts in a very organized and efficient way. Through Salesforce we have been able to double our revenue in 3 years!

Negative: The onboarding and creation of the platform can be time consuming and challenging.

Summary: Overall Salesforce has enabled us to manage customer support in every channel, automate sales and marketing among other obligations.

Positive: I like how Salesforce has allowed us to sell faster in the cloud as well as saving time due to spending less time in the market.

Negative: On my end, I don't have anything that fails to work for me.

Summary: Overall, it is straightforward to automate almost all sales and marketing aspects on a daily basis with Salesforce in our organization.

Positive: Salesforce has enhanced great shopping experience across our enterprise.
I like that it is easy to develop omnichannel marketing processes in real-time.

Negative: At the moment, I have nothing but to continue thanking the vendor for allocating this sales and marketing time saving tool.

Summary: Salesforce is the best CRM platform to manage all business needs very effectively and highly recommended for the people from sales and marketing backgrounds.

Positive: Salesforce is the number one CRM and provides a customized platform for tracking and updating business portfolios in efficient manner.

Negative: There are no cons whatsoever about Salesforce CRM except it needs a proper training for teams to handle and run it.

Summary: It has been effective to configure, quote and price products with this great tool. Additionally, Salesforce has improved productivity as we spend less time in the market.

Positive: Salesforce is a reliable agency that offers multiple services such as Salesforce CRM, CPQ and Sales Cloud.
I like that it is easy to implement and setup.

Negative: Ever since I incorporated Salesforce in our system, i have never experienced issues at all.

Summary: I like how it is great when it comes to tracking and reporting which has really helped me while working with Salesforce.

Positive: I like how it normally updated me by keeping track to those I have not contacted and through that i am able to organize my contacts.

Negative: It is a great platform I have no complain towards it.

Summary: There are thousands of CRM available but we selected Salesforce because of its reliability and efficiency. It always stands out of the list. Everyone in my business using this tool.

Positive: For business growth, you should have Salesforce in your business. It is easy to use, ideal for SME, forecasts the best level lead and customer data, auto tracks email leads, customized dashboard, easy to approach leads, trend-based marketing and customer help desk service.

Negative: The deployment into our core service was not very easy.

Summary: Salesforce has a wide ability to manage sales, lead, marketing, and customer relations from a versatile and flexible dashboard. Overall it's our favorite CRM tool.

Positive: We have tried lots of CRM tools in our organization but none came to the level of our requirement except Salesforce. It brings everything on top of the table to manage sales and customer relationships. It gives the best visuals on leads from our campaigns and ads marketing. Also, it offers rich insights.

Negative: We didn't face any terrible experience on this platform.

Summary: Overall I’d highly recommend to anyone with a business wanting to keep track of their customers within a CRM.

Positive: How easy it is to navigate and to be able to find all the leads with all the info I’d the customers.

Negative: Building the reports isn’t the easiest thing to do.

Summary: Overall, Salesforce is an impressive CRM tool for small and medium businesses. The functionality it provides is unmatchable. Highly recommend to everyone.

Positive: Salesforce made the management of our sales and marketing a breeze. It cuts down the untraceable leads and makes a powerful lead manager and sales pipeline to view every action from the top of it. It's by far the most powerful and effective CRM.

Negative: Nothing so far. Will highly recommend everyone.

Summary: Salesforce is a power-packed client relationships manager. I'm using Salesforce to interconnect my sales and marketing. It helped to increase sales.

Positive: Salesforce turns to be a game-changer for our client relationship management.
- Helps to build brand trust give a personalised experience to clients.
- Helps to manage business marketing and sales.
- Brings every sales opportunity into the sales funnel.

Negative: Salesforce fulfills all my client management needs.