Salesforce Customer 360 Integrations

Configure One Cloud, a Revalize, accelerates sales cycles, streamlines business processes, and drives efficiency with its leading CPQ solution. With over 20 years of manufacturing industry expertise, it enables the creation of unique product configurations, real-time pricing calculation, production data integration, and secure order placements all within a single application. Optimize your manufacturing and sales with Configure One Cloud's advanced CPQ system, tailored for complex product configurations and global scalability. Proud to be part of Revalize, a leader in CPQ, PLM, and design solutions that provide a more efficient route from idea to cash. Helping more than 15,000 customers worldwide to better design, model, develop, and sell $100B in products annually. Join hundreds of manufacturing leaders who are making Configure One Cloud the backbone of their digital transformation. Wherever your business journey starts, greater outcomes start with Revalize.

With Kinective Bridge™ (formerly OmniConnect), access the largest library of integrated fintech solutions, with 80+ integrations across 99% of US-based cores. Seamlessly connect your core with best-of-breed fintechs to scale digital transformation, modernize operations, and increase client delight. • Turnkey solution for secure, comprehensive, and supported connectivity • Innovate at your pace and scale growth without the need for extensive development resources • Mitigate manual processes and human error • Access the largest library of integrated fintech solutions with the flexibility to choose any system, technology, or provider Transformation sounds great on paper, but hard to make a reality with legacy tech stacks and outdated infrastructures. The hassle of switching cores or burning through in-house dev hours to integrate systems can be a slow, time-consuming process.

Salesforce helps sales teams improve their performance and reach their goals. Salesforce is the most widely used CRM in the world. Salesforce gives teams access to tools that enable them to grow their accounts and find new customers. They also allow them to close deals faster and from any location. Salesforce offers many features, including contact management, opportunity management and lead management, email integrations, reports and dashboards as well as sales forecasting, files sync-and-share, and reports and dashboards. You will spend less time looking at spreadsheets and more time managing your business. No software, no hardware, no hassle. In minutes, our simple setup assistant will streamline sales and answer customer questions. Connect data from sales, service, marketing to create seamless, personalized experiences for buyers. You can see a complete customer view, including their account, activity history, connections, and more. You can also pull in social data to get a deeper understanding of your customers.

You can reach individual customers with hundreds of features that will help you create relevant content. These include basic email marketing tools, to advanced cross-channel campaign functionality, and even sophisticated email marketing tools. To gain a single view of your customer, connect data from multiple sources and devices. To get to know your customer and drive growth, capture and activate first-, third-, and fourth-party data. Use Einstein and data to orchestrate every interaction using the power of AI. Listen, interpret and respond to customer intent. Then, deliver personalized communications in a trusted manner. Real-time, two-way engagement, from awareness to advocacy. At scale, dynamically deliver the best action for each person. Google Analytics 360 is an exclusive partner that allows you to measure marketing effectiveness across all digital channels and devices using AI.

Salesforce Field Service Lightning is an onsite support solution that field service companies can use. Field Service Lightning was named a Challenger in 2017 Gartner Magic Quadrant Field Service Management. It enables field service businesses to respond faster, schedule appointments more efficiently, gain real-time visibility into their operations, and much more. The platform offers a wealth of useful tools for dispatchers, managers, and mobile employees.

Salesforce Service Cloud can deliver better and more personalized customer service. Salesforce Service Cloud is the world's #1 customer support software. It offers a wide range of features that enable businesses to support customers via any channel they choose, including email, chat, phone, or SMS messaging. Lightning console, case management and omni routing are some of the top features. Telephony integration, video chat and social customer service are also available.

Delighted is a turnkey platform for customer experience that helps high-growth companies and established enterprises such as Allbirds, Instacart and Invision, Opentable and Affirm to improve customer loyalty through actionable feedback. Customer feedback can be incorporated into your business strategy within minutes, not weeks. Easily customize NPS, CSAT and CES survey templates in Delighted - Send surveys directly to customers via email, SMS text, in app, or link URL. - Create 2-click integrations: Set up surveys and integrate real-time feedback in your existing toolset, such as e.g. Slack, Salesforce and Shopify, Stripe, Hubspot and many more - Surface trends that need immediate attention using AI-driven survey text analysis and pre-built reports. - Get immediate action with email digests and alerts that you can customize by department so that feedback reaches the people who can make a difference

Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support

EasyMovie is the all-in-one video prospecting platform that drives results, empowering teams to engage prospects, close more deals, and accelerate sales efficiency. Remove barriers to producing, sharing, and tracking professional videos at scale. Create them 5x faster, even when working with multiple videos. Stay in your current sales tools with EasyMovie’s integrations. Share videos and track your results directly from emails, social media or sales cadences tools like Salesloft and Outreach. Or create your own library in Trailhead and leverage your team’s intelligence within Salesforce.

Essentials is a sales and customer support app. You can think of us as an extra pair - multiplied by 1000. All your customer data can be organized in one app. All your sales processes, from initial contact to closing, can be tracked in one place. You can support your customers via phone, email, and web chat. You can manage your business from your smartphone. To visualize key business metrics, create dashboards and real-time reports. Sync with tools like Dropbox and DocuSign.

Influ2 is the pioneering account-based marketing platform. It is the first person-based marketing platform. B2B marketers can target selected decision-makers, capture their intent and track engagement at each level. The company serves 75+ medium- and enterprise clients worldwide, including Fortune 500 B2B companies like NVIDIA, Capgemini and Episerver. Influ2 has offices in NY and CA with 50+ employees. The Influ2 platform allows users: - Build an audience Upload personal messages and visuals Monitor all interactions at both the account and individual level The behavioral scoring model allows leads to be identified before they submit a lead request form. Influ2 has a person tracker that allows marketers to see every person who has interacted with their campaign. This allows them to see names, companies, and other related data. This information allows B2B marketers to create more engaging campaigns that resulted in a 4--7x increase in leads.

Faster access unlocks more revenue. Give your team on-demand access to apps that is faster and easier without frustrating them. Slack allows users to request access to apps. Managers can approve or deny the request from Slack. All of this is auditable. Stop manually catherding approvals. Every time an access is granted, there's a security risk. Indent helps teams to scale security and least-privilege by shifting users from permanent access without slowing things down. Automate spreadsheet-based processes for SOC 2, SOX ISO and HITRUST. Controls and policies are baked directly into the access request workflows. Reduce your license footprint by only providing access when needed, instead of granting permanent access. Indent reduces costs without adding friction to the end user experience. If you want to lead a rapidly growing company to success, you need to take on big risks.

Boost your productivity by integrating sales engagement directly into your CRM. Give reps a central location to work and connect with clients across all channels. Automate tasks such as email follow-ups or meeting bookings to give reps more time to build meaningful connections. Use our sales engagement platform's AI insights and recommendations to identify prospects that are most likely to convert. Unify all activities such as emails, phone calls and social media touches into a single task list. From a central hub, you can access and complete all tasks. Create a single selling experience that tracks each prospect through the entire process. Use step-by-step instructions to teach sellers how to prospect. Share best practices with the entire sales team. Include tasks for email, phone and social media. Automate prospecting so that leads are always moving. AI-based recommendations can be given to reps to help them further customize their workflow.

Government Cloud Plus is designed for the security needs of U.S. federal and state government customers, U.S. contractors, and federally-funded research and development centres. (FFRDCs), so that organizations can focus on the most important thing -- their mission. Easy-to-use applications improve customer satisfaction and employee productivity for federal, state and local agencies, government contractor, aerospace and defense organizations. Security monitoring and remediation program aligned to FedRAMP and DoD standards - including third-party assessments (3PAO), which evaluate security controls. You can contact our U.S.-based support team directly for fast answers to your questions.

Global Shop Solutions ERP software simplifies manufacturing.™ Global Shop Solutions ERP software offers the tools needed to deliver quality parts on time from quote to cash. It also includes shop management, scheduling and inventory management. Our manufacturing customers can choose to use the cloud or premise for real-time inventory accuracy and better customer service. The headquarters in The Woodlands, Texas features a state of the art R&D facility as well as a Global Shop Solutions training centre. The company supports thousands manufacturing facilities in more than 25 countries through its offices in the United States, Mexico, Indonesia and Singapore, as well as in Australia, New Zealand, Australia, New Zealand, Singapore, Australia and New Zealand.

All your data can be viewed in one place, including opt-ins of customers for email and text messages. You can then manage your data in one click, based on the wishes of your customers or changes in regulation. Customer 360 Privacy Center allows you to control how Salesforce org stores, deletes and anonymizes customer data. You can use customizable features to comply with data privacy laws such as GDPR, CCPA and CPRA. Securely store data that is no longer relevant to a business purpose. Customer 360 Privacy Center's Heroku-powered data retention and archiving capabilities make it easy for you to access and manage these data for future purposes. This feature will allow you to gain insight into how your data is being used and who has it.

To enhance customer experience, you can get offline mobile access to Salesforce. Integrate CT Mobile and the CT family to increase sales and efficiency in your field teams. CT Mobile was designed to increase sales cycle performance and help customers succeed. With AI integrations that are tailored to your customers, CT Mobile makes it easy for field teams to work online and offline. Access to your Salesforce System data is available from anywhere, online or offline. You can access all the information you need to keep appointments on schedule, grant access to account, contact and contract data, and manage it all in one click. You can empower your field sales team with additional functions on CT Mobile that automate and accelerate every day activities. You can increase sales efficiency and effectiveness by creating modules that allow for presentations, retail execution, order managing, and many other functions.

Salesforce Data Cloud is an online data platform that allows businesses to collect, harmonize, and analyze data in real time. This creates a 360-degree customer profile which can be used across Salesforce's various applications, such as Marketing Cloud, Sales Cloud, and Service Cloud. It allows businesses collect, harmonize and analyze data in real-time, creating a 360° customer profile that can then be used across Salesforce's different applications, including Marketing Cloud, Sales Cloud and Service Cloud. This platform allows for faster, more personal customer interactions through the integration of data from online and off-line channels, such as CRM data, transactional information, and third-party sources. Salesforce Data Cloud offers advanced AI and analytics capabilities that help organizations gain deeper insight into customer behavior, and predict future needs. Salesforce Data Cloud helps improve customer experiences, target marketing, and data-driven decision making across departments by centralizing and refining the data.