RingCentral Fax Description
Fax online from any device, anytime, anywhere. You can close a real estate deal quickly or sign a purchase order at the airport. Software-based online Fax eliminates the need for outdated hardware and the hassles of faxing over dedicated lines. You can manage your incoming and incoming faxes online, and enjoy significant savings. You can create a "new Fax" in RingCentral mobile or desktop apps. Enter the recipient's number, add message text and attach files from DropBox or Google Drive or any Microsoft Office®. You can also send faxes online by emailing them to the recipient's @rcfax.com fax number. The pages of the fax will be the email text and attachments. RingCentral will give you a fax number, or you can use an existing number. Internet faxes will be delivered to your email as email attachments. You can forward, file or print them.
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RingCentral Fax User Reviews
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Likelihood to Recommend to Others1 2 3 4 5 6 7 8 9 10
Robust but too expensive for most small businesses Date: Jun 17 2020
Summary: We were with another company that was bought by Ring Central about 9 years ago. Besides efax and a couple of others, there were not a lot of fax solutions a decade ago, particularly those with good reputations. We have not been unhappy with Ring Central, but they keep raising their prices and every year we call and complain and they give us a better rate. If we were a big business who sent out lots of faxes it would be one thing, but their current pricing is not very competitive for other HIPAA compliant fax solutions.
Positive: The desktop app is handy, as is the ability to fax through email. The product can be HIPAA compliant (if you use the HIPAA compliance features). Reports/logs are good, but can be hard to search.
Negative: I'd like to see a picture of the "first" page at the bottom of the confirmation email to prove what was sent. When messages fail, it doesn't tell you why. Was the line busy, wrong number, lost connection? There is no way to know. The website is hard to get to. If you try to login to regular RingCentral you end up in the Glip app, you have to login through a different site. The software is constantly updated, but the GUI looks the same (and it's not very appealing)
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