Reprise License Manager Reviews

Summary: We are a small company and use RLM since 2012.
This license manager was the only one I was able to integrate in our software within reasonable time. We are providing our software to big companies and they never had bigger problems installing and using our software.
Since that time some interesting features have been included, e.g. USB dongle support for Linux.

Positive: Free trail
Easy installation on customer side
Fair pricing if you don't need the newest features

Negative: Just English documentation (No native speaker)

Summary: I would recommend this product for cross-platform C/C++ projects.

Positive: Stable API: no breaking change over the last 8 years as far as I am aware.

Customizable: you can define ISV specific host IDs and integrate third party licensing libraries. This allows you to mitigate the trauma of switching from another licensing solution to this one, especially if you have dongles in the wild.

Supports a wide variety of licensing schemes (node-locked, token based server, roaming, ...). Your customers do not need to be permanently connected to the internet to use your software.

The technical support is usually very responsive. I rarely had to wait more than 24h for a first answer on business days.

Negative: It can be difficult to diagnose the origin of some licensing errors due to the fact that you can have multiple instances of a license key visible for the licensing system and that it can only return a single error code for each checkout request.

You can mitigate this with experience, by disabling all the features you do not use and by enabling logging functionalities built in the library. That being said, if your customers do not know how to set an environment variable, you may want to automatize this process for them based on the licensing scheme you choose to apply.

Summary: Overall experience from an admin point of view is good, but I'm not involved with implementing the libraries to our software.

Positive: The support team of RLM always responds quickly and with detailed instructions whenever I reach out for assistance.

RLM tools also offer the option to give our customers access to view their licenses, which is a very useful.

Negative: A minor problem with not having the option to properly customize the look of customer facing license portal.