Repfabric Reviews

Summary: Overall the application is very useful at keeping our projects and customer database all in one place. Customer service is great and there are new features constantly being introduced.

Positive: As a system admin. I like how you can keep track of all your tickets on their portal and you can see what stage your inquiry is at. Also everyone is friendly - especially Kim K, she is the best!

Negative: Some tickets take much longer to get resolved than others.

Summary: Repfabric has made keeping track of my sales day and notes incredibly easy and is a great time saver.

Positive: It is very easy to use and makes saving my notes very quick and easy. The speech to text feature while using my phone is great. The ability to add customers and companies on the fly is very helpful, especially when you can add someone with just a first name.

Negative: I do not have anything bad to say about using Repfabric,

Summary: Overall experience has been positive. It has allowed an easy review our sales teams' activity. I am also more concerned about database maintenance and see value in our customer database. Next step for me is incorporating our quotation side into this and am looking forward to when that happens.

Positive: Refabric has a simple on-boarding process allowing for quick adoption from our sales team. the fact that it allows us to easily import contacts to build and maintain the database is a homerun for me. Note that we are early in the process and have identified that we may want to expand the platform to our inside team.

Negative: I really cannot think of anything at the moment. That said, I was not directly involved in the set-up process. I review our sales teams notes on a daily basis and occasionally add a note on my own.

Summary: Overall, this CRM is a solid choice for manufacturing reps who need an efficient, user-friendly solution to manage their customer interactions. With great support, useful features, and seamless email integration, it really helps streamline daily tasks and improve productivity.

Positive: This CRM is a fantastic tool for manufacturing reps. I work for a manufacturers rep agency and it has helped us improve tremendously. It’s incredibly easy to use, making it a breeze to manage client relationships without a steep learning curve. Logging interactions is straightforward, helping you keep track of every touchpoint with customers effortlessly. The email compatibility is a huge plus, seamlessly integrating communication and eliminating the need to jump between platforms. On top of that, the customer service and support are excellent — responsive, helpful, and always ready to assist.

Negative: The only drawback I’ve noticed is that the mobile app can be a little slow at times on my phone. However, aside from that minor issue, I can’t think of any other downsides.

Summary: Easy to use, fast to learn everything cause it's visually all there! you can as well reorganize it for yourself love it!

Positive: You can have all your information into one platform, which help to search every information quickly!

Negative: nothing for know as I'm beginning to use this program

Summary: I love data, this is been some of the best data I've ever gotten on myself, my activities, and my business. I use it every day, I log so many points of contact that I don't have to search through my emails to see what/when I spoke to someone. I can easily download lists of contacts, activities, and information - I do it all the time to be check out how I'm spending my time. I love Repfabric.

Positive: Easy to use Outlook app connects emails/creates journal activity without opening website
Easy to download information about accounts and activities for review
Fast
Easy to learn
If you commit to using the system you can learn a lot about yourself, how you spend your time, and who you are (or aren't) talking to

Negative: Can be clunky - a few extra clicks vs other systems
Not the most modern look

Summary: Repfabric has been an exceptional enhancement to our business and has contributed to our tremendous growth in the three years that we have used the platform. I would highly recommend Repfabric accordingly.

Positive: Managing commissions has been made significantly easier and more efficient, reporting and CRM elements are robust.

Negative: Responsiveness or consideration of enhancements is not always timely.

Summary: We had previously been using a massive spreadsheet to track everything. It was cumbersome and it lacked the ability to provide reminders or prompts to update opportunities. Repfabric took all the pieces that we needed as a business and put them all in one suite. It works so much better.

Positive: Repfabric really does a great job of keeping all your opportunities in front of you. We really have enjoyed using it and it keeps us up to date on all our leads and opportunities. Highly recommend!

Negative: Sometimes the interface can have a bit of a hiccup where you think you have saved an entry but you didn't hit the correct button or backed out before something was saved. This is mostly user error but sometimes it is easy to make a mistake

Summary: We tested and implemented several CRM platforms with little success before we found RepFabric. We have been with Repfabric for 5+ years now and have never looked back.

Positive: Repfabric combined two programs into one for us, making both more efficient and effective for our sales people. All the necessary sales data is clean and available to our reps, making them more effective in planning their sales days. The CRM entry only asks for the necessary data, keeping our reps in the field longer.

Negative: Learning how to pull the most effective reports has a bit of a learning curve.

Summary: Great experience so far! It’s easy to use and A great resource for all the information at my fingertips.

Positive: The best thing about RP for me is the mobile app. I am in Outside Sales, so gathering information is crucial. With all the information I gather in the day, it’s easy to use in between sales calls, so I don’t miss Anything.

Also, using Siri Helps me get my information in the app, super fast!

Negative: No cons. Sometimes the system updates and I’m unable to use, but I’ve noticed this is typically on the weekends.

Summary: Repfabric has improved our company’s overall efficiency. It has also helped with tracking leads and opportunities.

Positive: Everything possibly needed is within the system. The mobile app contains all information at your fingertips and helps you efficiently with cold calls all in one area

Negative: Sometimes it’s too easy to duplicate info if you don’t spell a word or name exactly the same.

Summary: Great! The team at RepFabric is accessible and open to feedback. They help us solve problems in a timely manner.

Positive: This tool is built for reps and their manufacturers. It allows you to directly manage your business, your principals needs, and your sales team.

Negative: We need a revenue forecasting tool. That is in the works, but we want it yesterday :).

Summary: Great tool - wouldn't really recommend changing much. Loading times could occasionally be a tad slow, but you get used to it ;).

Positive: Great Tool - really nice to access current sales numbers and forecasts etc at a couple clicks of a mouse!

Negative: Not much negative to say really. great tool and very applicable for our business.