RecoSense Description
A consumer's purchase decision involves multiple steps. From his first contact with the brand, to his user experience and journey, a consumer must consider many factors before deciding whether to purchase or not. Reconsense uses AI-powered tools that allow us to dig deeper into the consumer's user journey. We map every touchpoint, understand the decisions made, and examine the action and inaction to a recommendation closely - to gain a 360-degree view of the customer's experience. This allows you to gain a comprehensive understanding of your customers' demographics, choices, preferences, and expectations. This information can be used to personalize recommendations and offer to enhance customer experience.
RecoSense Alternatives
SAP Marketing Cloud
Customers have the right to decide their own journey. SAP Marketing Cloud delivers on the promise of CRM. Increase revenue and allow customers to discover, engage and buy. Your marketing team can sharpen their focus by leveraging all aspects of customer needs and wants. Combine operational and experiential data to create a single view of customers. Eliminate silos within the organization to unlock the full potential of customer data. Get deeper insight into customers to understand their intent, and predict their behavior. With just a few clicks, you can identify hidden trends and uncover micro-segments to help you shape your marketing strategy. With greater insight and agility, you can build customer trust and strengthen customer relationships. Real-time business intelligence allows for quick analysis and confident decision making across the company. This will delight customers and optimize marketing performance.
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Related Marketing Cloud
Related Marketing Cloud (RMC), a personalization and marketing automation tool for data-driven Omnichannel marketing, is available. One-to-one customer relationships powered by all-in-one platform to drive higher revenues, increase customer lifetime value, grow audience, boost performance, and drive higher revenue. We are proud that we offer the following services: Customer Data Platform (Email Marketing, Mobile Marketing), Web Targeting, Product Recommendation and Customer Journey Manager
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Capillary Insights+
Get actionable insights with AI-Powered Customer Analytics and Business Intelligence. Consumers expect brands and retailers to understand them and their preferences. Capillary Insights+ provides deeper insight and critical insights into the behavior and preferences of your consumers. It's hard to track where your consumer is and how they interact with your brand today because there are so many interaction channels. A Consumer Data Platform allows you to gather consumer data from all touchpoints, and create a 360deg single view. You can capture data from all channels, cleanse and dedupe consumer records, enrich consumer records based upon each activity. You can get a 360deg single view for each consumer, as well as transactional and behavioral activity across all channels. Personalized messaging and experiences that are powered by CDP data can increase conversions.
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Smaply
Smaply – the cutting-edge software for journey mapping with increased flexibility, customizability, and Journey Management functionalities. Smaply is a tool to create customer journey maps and analyze the customer experience, step by step. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is even faster. Keep track of those in the portfolio graph of your workspace, which helps you to keep an overview and prioritize.
Users are not only using journey maps as deliverables; they rather make them the core of their service development, thus journey maps move to the core of organizations.
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Integrations
Company Details
Company:
RecoSense Infosolutions
Year Founded:
2014
Headquarters:
India
Website:
recosenselabs.com
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Product Details
Platforms
SaaS
Type of Training
Documentation
Live Online
Customer Support
Phone Support
Online
RecoSense Features and Options
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