Podium
Podium is a comprehensive AI-driven platform designed to streamline lead management and customer communication for businesses, currently serving more than 100,000 customers. Its flagship feature, the AI Employee, guarantees round-the-clock engagement with leads, enabling faster responses that translate into higher conversion rates and increased sales. Businesses benefit from a unified dashboard that merges calls, texts, payment requests, and bulk messaging to nurture prospects and drive repeat business effectively. Podium’s intelligent automation handles customer inquiries seamlessly across all communication platforms, ensuring consistent and accurate messaging. The company has gained industry acclaim, appearing on Forbes’ Next Billion Dollar Startups, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies lists. Founded in 2014 and headquartered in Lehi, Utah, Podium enjoys backing from top investors such as Accel, Summit Partners, GV, and Y Combinator. Its platform empowers businesses to build lasting customer relationships through efficient, AI-enhanced communication. Podium continues to innovate, helping companies scale their lead conversion efforts globally.
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SurveySparrow
A platform for managing Omni-channel Experiences. You can do more than just survey. Power-up your experience management programs. All touch points can have an omnichannel experience. All data in one location. You can customize and share email surveys to increase open-rates. You can customize the subject, body, or share from an email address you choose. White-label your emails, and share. For feedback, share a QR code that can be scannable. Share the code with respondents. Respondents can scan the code to access the survey and take it. Generate multiple unique survey links for sharing surveys. These links can be tracked and used to measure survey performance. You can white-label your survey by using Custom Domain. You can embed surveys to engage customers and visitors on your website. You can embed the survey as a popup card, chatbot on your website, or inline embed. Our mobile SDK allows you to quickly create surveys and collect actionable information.
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Discuss.io
Discuss.io is a smart platform that allows global brands and agencies to plan, execute, and share qualitative research conversations at scale. We assist enterprise market researchers, UX specialists, product managers, sales professionals and brand managers in accelerating consumer conversations and streamlining the workflow. Key features include live video interviews and mobile screen sharing, interactive whiteboards and powerful tagging. You can quickly create highlights reels that highlight key moments and save hours of video. We offer a wide range of market research services, including moderation, human translations, recruiting, and program management through our marketplace.
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Phonic
Elevate your survey experience with stunning and intuitive questionnaires that can be answered through voice and video. This innovative approach yields quicker and more comprehensive responses, as participants tend to provide three times the length and twice the detail when communicating verbally rather than through text. By observing and listening to users engaging with products, you can streamline your research and eliminate the need for an interviewer during structured interviews. Amplify your feedback process by tapping into the subtleties of tone, gaining insight into users’ true feelings. Voice communication facilitates the differentiation between genuine and insincere answers, allowing you to uncover valuable insights. Enjoy quick transcriptions in 32 languages, complete with sentiment analysis that categorizes responses by emotion, highlighting both the most positive and negative feedback. Additionally, you can classify responses into distinct emotional categories and monitor cadence and energy by recording speaking dynamics in each reply. Phonic seamlessly integrates with various platforms, from survey tools to websites, ensuring data can be efficiently exported. This comprehensive approach not only enhances the quality of feedback but also optimizes the overall research process, making it more effective and insightful.
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